747 verified reviews in the last 24 months.
Ali B.
Purchased on May 4, 2025
Verified purchaseit's beautiful. ...came delivered quickly as stated, there was 1 small scratch on the screen, but nothing to visible to worry about. it doesn't effect the device. I am very satisfied with my new device. Thank you !! Back Market
Reviewed in the United States on May 7, 2025
Galaxy A54 128GB - Purple - UnlockedSheila O.
Purchased on June 10, 2025
Verified purchaseI recently purchased an “Excellent” condition refurbished phone from Back Market, and overall I’m quite pleased with it, however, the delivery left me feeling deflated. As if all the effort I put into researching the perfect model and price point was erased by careless packaging and rough handling. What I liked: Device condition. The phone looks and feels virtually brand-new. There are no noticeable scratches or blemishes, and it powers on exactly as expected. Where it fell short: Delivery and packaging. When the FedEx driver arrived, I watched him toss the box over my metal gate so hard that it landed with a loud thud on the concrete. Inside, I found only a thin bubble-wrap envelope around the phone. There was no additional padding whatsoever, and the outer box wasn’t marked “Fragile” or “Handle with Care.” This careless handling and minimal cushioning left me worried that my “excellent” phone might have taken a hit in transit. Overall: I’m enjoying the phone itself: it’s fast, reliable, and exactly what I needed. However, the delivery and packaging left much to be desired. I can’t shake the feeling that the phone may have suffered damage before it even reached me, which is why...
Reviewed in the United States on July 10, 2025
Google Pixel 8a 128GB - Black - UnlockedEmily Z.
Purchased on February 3, 2025
Verified purchasePhone arrived in excellent condition and switching my sim card and setting up the new (to me) phone was a breeze. Appreciated getting a well-reviewed android phone without shelling out more money to Google (though I did have to install an android launcher app to remove the Google Search widget from the home screen). Very pleased with both the phone and the folks who refurbished it.
Reviewed in the United States on February 16, 2025
Google Pixel 8 128GB - Gray - UnlockedHeriberto D.
Purchased on January 18, 2025
Verified purchaseI got it a day earlier ! And it was a little scratched from the top but it’s so worthy buying especially since I got it in a (fair) condition the screen and everything else was ok and worked perfectly fine really recommend and will be buying again thank you !!!
Reviewed in the United States on January 22, 2025
Galaxy S21 5G 128GB - Gray - UnlockedMitch E.
Purchased on March 24, 2025
Verified purchaseExactly as promised: a like new, refurbished Pixel 8A for 25% off. What more could you want? It didn't go through o the landfill, it's in my pocket being used everyday. As a retired guy, saving 25% did not hurt my feeling in these current times of financial insecurity either. Great service too.
Reviewed in the United States on April 24, 2025
Google Pixel 8a 128GB - Blue - UnlockedDavid D.
Purchased on March 17, 2025
Verified purchaselike most phones, I wish it were thicker to accommodate a battery that easily lasts several days per charge. It isn't even clear to me whether the battery was replaced in the refurbishing on this purchase of mine
Reviewed in the United States on April 17, 2025
Google Pixel 5 128GB - Black - UnlockedEric W.
Purchased on April 2, 2025
Verified purchaseLike others, I was rather unsure how purchasing a refurbished phone would turn out. I was delighted to find it was an excellent experience. Phone was immaculate and I even received the phone a day early. It took a while to set the phone up with my carrier which was no fault of anyone but the carrier (Verizon). But in two days, everything was perfect.
Reviewed in the United States on April 13, 2025
Google Pixel 9 128GB - Beige - UnlockedEverett F.
Purchased on March 17, 2025
Verified purchasepackaging minimal but device arrived in good shape. Only concern is battery life is on the rather short end. Since this unit is refurbished and I don't have experience with a new unit, I'm unable to comment on wether this is a pixel issue or a previous owner issue. Otherwise pleased with the phone.
Reviewed in the United States on March 31, 2025
Google Pixel 8 Pro 128GB - Black - UnlockedKevin G.
Purchased on March 10, 2025
Verified purchasePhone arrived when expected and is in great condition and has worked flawlessly so far. Looking at the phone, you never would know it was refurbished. I'll likely be looking at Back Market for future tech purchases as needed.
Reviewed in the United States on March 23, 2025
Google Pixel 8 128GB - Black - UnlockedO'nella C.
Purchased on March 31, 2025
Verified purchasePhone is better than expected. Minor scratches to the back around camera area and mild surface scratches on screen. Arrive quickly...package neatly. Great product in terms of refurbished. Will definitely buy again
Reviewed in the United States on April 13, 2025
Galaxy S21+ 5G 128GB - Purple - Unlocked