Customer reviews

the process to get the phone was excellent. now the actual phone has slieght issues like the... when texting I cant text to fast because it wont read my movements so i have to text slower and more deliberate with where im pressing, also the finger print reader doesnt read smoothly and doesnt work at all with a glass screen protector 😑 im gonna try a skin screen protector if thats what they are called also battery life is less then desirable but its better then my last phone so still happy with the purchase for now

Thank you for this device. The delivery was very fast and the device looks brand new. Till this day I'm using this save device and I have yet to experience any issues with it. Awesome storage space, I really needed this.

This is the 2nd device that I've bought and it's just as good if not better than the first. Very happy and will continue to get future devices from you guys! Thank you for the excellent product and fast shipping.

I was skeptical when I placed my order but I was very impressed with the results the phone was mint condition packaged very well upon arrival if you have any doubts about ordering don’t just order your phone you won’t regret it thanks backmarket!!!!

came in exactly the condition I was expecting, no scam just a solid deal on refurbished phones :)

I was new to Back Market and was very uneasy about my package delivery being delayed a few days. But throughout my waiting, I got positively encouraging and helpful responses from the Back Market support team that helped reassure me that it would arrive in one piece. Now my phone has arrived and I couldn't be happier! Nothing to complain about.

Backmarket has literally became a part of our family. Three generations have jumped on board and we are proud to share the word with others. Many phones purchased and zero complaints. Definitely five star plus service. Thank you team Backmarket!

I don't think that the phones are truly refurbished. If they were, they would have good battery life. I believe that back market is selling used phones, not refurbished. There's a difference between the two. That's my honest opinion. If I'm wrong, I stand to be corrected.

This phone is like new and so pretty! The price was incredibly reasonable, shipping was fast, packaging was good, and overall I'm 100% satisfied. This is my fifth purchase from BackMarket, and it won't be my last!