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Seller reviews, items and info
Approved seller with 4/5 Stars ratingTrusted on Back Market for
Overall rating
228 verified reviewsRating details
Battery
3.9/5
Shipping
4.3/5
Lens & Camera
4.1/5
Accessories
3.9/5
Packaging
4.3/5
Overall performance
3.8/5
Appearance
4.2/5
Reviews
Patrick M.
Verified purchaseReviewed 11/4/24, United States.
My daughter loves her fully loaded Galaxy Note 10. She is able to do more on her phone than the laptop she was amatuering gaming on. Everything is good and a good fit for her needs. Thank you Back Market for your refurbishing these phone back to practically brand new form.-Pat
Condition
Excellent
Purchased
10/19/24
Rachel V.
Verified purchaseReviewed 5/19/24, United States.
Outstanding! 3rd or 4th BackMarket purchase... Each one has been better than the last! I loved my last purchase of Samsung S10e so much, just hadda do 'er again when my roomie's phone bit the dust. He adores his new phone, which showed up EARLY & NEW PHONE PRISTINE, just like my last purchase. Who are these yahoos paying a grand for a phone? Not me, said this flea... amazing phone, like new condition, particularly fabulous camera, as Im a side gig artist who needs to capture tiny, subtle details, so I notice these things. Ive told at least 5 friends about BackMarket. You guys are the only reason I'm not toting some antiquated, broke-ai$h screen. scratched piece-of-trainwreckery. ;) Love you guys!
Condition
Excellent
Purchased
5/2/24
Robert S.
Verified purchaseReviewed 6/9/24, United States.
I recently purchased a Samsung Note 10 Plus from BackMarket.com, and I couldn't be happier with my decision. Initially, I was skeptical about buying a refurbished phone from an online store, but my experience from start to finish was nothing short of amazing. The ordering process was smooth and straightforward, and the customer service was exceptional. They kept me informed every step of the way, from order confirmation to shipping updates. The phone arrived promptly and was securely packaged. When I unboxed the Samsung Note 10 Plus, I was pleasantly surprised by its condition. It looked and felt like a brand new device, with no visible scratches or signs of wear. The performance has been outstanding, and all the features work flawlessly. The display is vibrant, the camera quality is excellent, and the battery life is impressive. Overall, my experience with BackMarket.com has exceeded my expectations. I highly recommend them to anyone considering purchasing a refurbished phone. The quality of the product and the level of service provided have made me a loyal customer. Thank you, BackMarket, for a fantastic experience!
Condition
Excellent
Purchased
5/24/24
Jana S.
Verified purchaseReviewed 5/4/24, United States.
The phone arrived earlier than expected and in excellent condition! The phone was extremely, carefully wrapped and secure. The phone works wonderfully!
Condition
Excellent
Purchased
4/25/24
Jaylia S.
Verified purchaseReviewed 10/21/24, United States.
The phone works great. Like brand new! The battery is annoying because it drains fast but the iphone 11 is an older one so i’m not shocked. The sides and camera of the phone were a little more scratched then i would have expected for an “excellent” quality phone but i can’t bruce it with a case. Overall great experience though!
Condition
Excellent
Purchased
10/5/24
Brian H.
Verified purchaseReviewed 5/23/24, United States.
Arrived on time and shipping box in great condition. I couldn't be happier with the performance of the Samsung Galaxy A9+ Tablet. The unit looks new and has no marks on the screen or the rest of the exterior. Thank You Back Market!
Condition
Excellent
Purchased
5/20/24
John H.
Verified purchaseReviewed 3/19/24, United States.
Fare priced, Easy to find the phone I wanted,phone arrived on time, and in great condition. great professional service. I'm not tec savvy so I could have used some instructions on activation... but very happy with back market..
Condition
Excellent
Purchased
3/1/24
John K.
Verified purchaseReviewed 2/7/24, United States.
Great phone, great price, fast delivery! Looks brand new! Exact replacement for my previous phone that was run over on the highway. (Left it on top of my Jeep! I found it with 'find my phone' app, then it died!) I didn't want to upgrade and have to learn a new phone. No problem installing the old sim chip and getting everything loaded. A co-worker told me about your site. Thanks.
Condition
Excellent
Purchased
1/18/24
Donna W.
Verified purchaseReviewed 1/22/24, United States.
The phone is in PERFECT condition. Not a blemish or a scratch on it anywhere. The entire phone looks brand new. Very clean and shiny. It came in professional and secure packaging that was thoroughly sealed. I highly recommend this seller.
Condition
Excellent
Purchased
1/11/24
Matthew P.
Verified purchaseReviewed 4/18/24, United States.
Phone came faster than the expected date and looks and performs flawless.
Condition
Excellent
Purchased
4/7/24