GariFrostLLC

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 2 years

Based in United States

Overall rating

414 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.4/5

  • Accessories

    4.2/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Lindsay M.

    Verified

    Reviewed 3/8/26, United States.

    Beautiful phone no scratches, no signs of Normal wear. I love this site, we live in such a throw away society, reusing someone's wonderful phone for a few more years, makes me feel a little bit better. I’ve ordered many things from here, and I’ve never had an issue. Thanks backmarket crew!

    Condition

    Good

    Purchased

    2/24/26

  • Timothy S.

    Verified

    Reviewed 2/3/26, United States.

    So far its perfect and in great condition i am so glad i bought it i will be getting more tech from you guys i love black market now .

    Condition

    Fair

    Purchased

    1/30/26

  • Natasha R.

    Verified

    Reviewed 2/2/25, United States.

    shipping was fast no issues. So far the phone is good and came in great condition. Battery life is amazing but the camera is pretty good. Still learning the phone but happy with the purchase none the less :)

    Condition

    Good

    Purchased

    1/17/25

  • Tom R.

    Verified

    Reviewed 8/14/25, United States.

    This was a replacement for my S9 which I also bought from backmarket 2+ years ago. Vast improvement over the S9 except for the camera. Will not focus on anything 12" or closer. Didn't know when I bought it but seems to be a problem with the S20. Phone was like new with no scratches or defects and arrived quickly. Was easy to setup by using the Samsung app to transfer to the new phone. Will always buy from back market for phones and tablets and have always bought refurbished and never a problem. Great company.

    Condition

    Good

    Purchased

    7/12/25

  • August B.

    Verified

    Reviewed 2/25/26, United States.

    Great phone as usual. I've bought countless phones from Back Market. Always better than advertised. This was the last of a back to back order. Case was ordered same day as this new phone. Protect your investment.

    Condition

    Fair

    Purchased

    2/12/26

  • Rebecca D.

    Verified

    Reviewed 2/2/26, United States.

    I ordered the Galaxy FE 23 in good condition. it was hard to find anything wrong with looks or performance. It arrived quickly and packaged with care. Not my first purchase from Back Market and it won't be my last.

    Condition

    Fair

    Purchased

    1/22/26

  • Lisa P.

    Verified

    Reviewed 1/5/26, United States.

    Not only was the phone shipped promptly but it is the best Galaxy s21 I've ever owned performance-wise The buttons are not hard like my other one that I bought off of eBay The phones performances super fast and the phone was not scratched in any way it's in great condition it must have a lot of memory because like I said the processor is super fast I'm very happy and will no longer buy a phone from anyone else but back market.

    Condition

    Fair

    Purchased

    12/22/25

  • Brian S.

    Verified

    Reviewed 1/23/25, United States.

    shipping was FAST! The phone actually came 1 day early. Phone was DOA from the factory, and refurbished. Phone was listed as "excellent" condition, and was received in excellent condition. This was my first purchase from Back Market, and as long as they keep coming in the condition I pay for, it won't be my last.

    Condition

    Excellent

    Purchased

    1/17/25

  • Terry B.

    Verified

    Reviewed 2/2/26, United States.

    The delivery was delayed by several days due to weather conditions. That's perfectly acceptable and understandable. The phone looks like new,aside from a tiny little nick on the screen,which doesn't affect its performance in any way. The S21 is a replacement for a newer Samsung A16 that was not nearly as good. It is my 3rd S21. I love everything about this model, and this back market purchase works exactly as it should.

    Condition

    Good

    Purchased

    1/23/26

  • Shellie H.

    Verified

    Reviewed 11/3/25, United States.

    I am very happy with my phone and with Back Market. I am so glad I bought a phone and a JBL speaker from you guys ...they both are in amazing condition and i got them so cheap! You have incredible prices!!

    Condition

    Good

    Purchased

    10/18/25

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