Hybrid IT's customer reviews

4.2/5

348 verified reviews in the last 6 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • C

    Christy M.

    Purchased on January 26, 2024

    5/5
    LOVE my refurbished iPhone SE (2022). I always select Good or Excellent condition - and it looks brand new with 97% Battery Health (currently 93%)! It even came with a screen protector already attached. Have been using it for 5 mos without any issues. Was able to track purchase and came with Signature Required - so no getting lost in shipping. Will definitely purchase from Back Market again!
    iPhone SE (2022) 128GB - Starlight - Unlocked

    Reviewed in the United States on May 17, 2024

  • G

    Genesis D.

    Purchased on March 14, 2024

    5/5
    I’ve recommended this company to all my friends and family. This was my very first purchase and will not be my last. Speedy Delivery! The phone is perfect doesn’t even look refurbished. Set up was easy ! Thank you Backmarket ❤️
    iPhone 12 128GB - Blue - Unlocked

    Reviewed in the United States on April 1, 2024

  • J

    Jason W.

    Purchased on January 22, 2024

    4.9/5
    Purchased for my fiancé for her birthday. Came in excellent condition with a battery capacity percentage of 85%. Will always highly recommend BackMarket for all your refurbished needs. (Written on an iPhone 12 Pro, also purchased from BackMarket).
    iPhone 12 mini 128GB - Black - Unlocked

    Reviewed in the United States on February 7, 2024

  • H

    Heriberto G.

    Purchased on January 7, 2024

    4/5
    Recieved the wrong color and with a small scratch on the screen. I know it's refurbished so I didn't expect the screen to be perfect but I believe I payed a little extra so it would be of better quality
    iPhone 13 Pro Max 128GB - Alpine Green - Unlocked

    Reviewed in the United States on January 28, 2024

  • S

    Shannon B.

    Purchased on November 12, 2023

    4.6/5
    I was a little apprehensive to order a refurbished phone online but I'm so glad I took the chance! It's a great phone and is exactly how it was described. I am extremely satisfied with my purchase. If your still on the fence about ordering from Back Market, don't be, they are totally legit and the phones are great!
    iPhone 12 128GB - White - Unlocked

    Reviewed in the United States on November 26, 2023

  • R

    Robert S.

    Purchased on April 5, 2024

    4.8/5
    Great experience and fair price. Although I ordered an iPhone XS in excellent condition, the invoice shows it as "very good". Regardless, it is in great condition and has been working fine so far. Thank you!
    iPhone XS 256GB - Space Gray - Unlocked

    Reviewed in the United States on April 11, 2024

  • C

    Carolyn W.

    Purchased on March 24, 2024

    4.4/5
    My daughter and son-in-law paid for my iPhone 12 Mini. They would have paid for a new iPhone, but I liked the Mini, having been used to a 2016 SE that fit nicely into my purses and pockets. I needed to upgrade due to the SE’s OS update limitation denying my access to several heavily-used apps. Also, my SE was getting wonky, heating up and discharging quickly, and I had to delete apps in order to free up needed memory. I like my Mini. It’s just slightly larger than my old SE, has plenty of memory, and I had a relatively smooth data transfer experience with only one hiccup easily resolved. My complaint about my Mini is that the battery registers at 82%, not the 85% Back Market claimed in the website description. Not enough difference to make a formal complaint, but deceiving, nonetheless. I hope the battery lasts till Apple stops providing OS updates for my phone or I die, whichever comes first. Also, the screen guard purchased separately did not come with adequate application instructions. If I had more experience with buying phones and tablets, this wouldn’t have been a problem, but my screen guard has a few bubbles remaining, and I notice a tiny line that is either on the scr...
    iPhone 12 mini 128GB - White - Unlocked

    Reviewed in the United States on April 7, 2024

  • J

    Jacob C.

    Purchased on December 23, 2023

    4.8/5
    I bought an IPhone 11 and got it delivered very quickly! At first I was very worried about the quality of these phones, but once I opened up the phone, It was basically in perfect condition!! I'm very happy with the phone, condition, presentation, and speedy delivery.
    iPhone 11 128GB - White - Unlocked

    Reviewed in the United States on January 7, 2024

  • C

    Chanelle J.

    Purchased on November 26, 2023

    4.9/5
    I purchased an IPhone 11 in very good condition. The phone was in perfect condition. My son loves it. The only problem is when it’s on the wireless charger the screen flickers and jumps to different screens. But on the wall charger it charges perfectly fine.
    iPhone 11 128GB - Red - Unlocked

    Reviewed in the United States on January 6, 2024

  • B

    Billy R.

    Purchased on November 19, 2023

    5/5
    I’ve had two phones from BackMarket. The first was an iPhone 8, which I had for about 5 years and just passed on to my son so I could purchase an iPhone 12. The shipping was very timely and both phones have been exceptiona
    iPhone 12 64GB - Black - Unlocked

    Reviewed in the United States on December 9, 2023