Hybrid IT's customer reviews

I’ve recommended this company to all my friends and family. This was my very first purchase and will not be my last. Speedy Delivery! The phone is perfect doesn’t even look refurbished. Set up was easy ! Thank you Backmarket ❤️

Purchased for my fiancé for her birthday. Came in excellent condition with a battery capacity percentage of 85%. Will always highly recommend BackMarket for all your refurbished needs. (Written on an iPhone 12 Pro, also purchased from BackMarket).

Recieved the wrong color and with a small scratch on the screen. I know it's refurbished so I didn't expect the screen to be perfect but I believe I payed a little extra so it would be of better quality

Great experience and fair price. Although I ordered an iPhone XS in excellent condition, the invoice shows it as "very good". Regardless, it is in great condition and has been working fine so far. Thank you!

My daughter and son-in-law paid for my iPhone 12 Mini. They would have paid for a new iPhone, but I liked the Mini, having been used to a 2016 SE that fit nicely into my purses and pockets. I needed to upgrade due to the SE’s OS update limitation denying my access to several heavily-used apps. Also, my SE was getting wonky, heating up and discharging quickly, and I had to delete apps in order to free up needed memory. I like my Mini. It’s just slightly larger than my old SE, has plenty of memory, and I had a relatively smooth data transfer experience with only one hiccup easily resolved. My complaint about my Mini is that the battery registers at 82%, not the 85% Back Market claimed in the website description. Not enough difference to make a formal complaint, but deceiving, nonetheless. I hope the battery lasts till Apple stops providing OS updates for my phone or I die, whichever comes first. Also, the screen guard purchased separately did not come with adequate application instructions. If I had more experience with buying phones and tablets, this wouldn’t have been a problem, but my screen guard has a few bubbles remaining, and I notice a tiny line that is either on the scr...

Holy cow!! Perfect condition. I've tried refurbished iphones before, but always had to send them back. Major upgrade for me, and I'm super thankful it was so fast, easy, and reliable.

It’s my second time purchasing an iPhone from this website .. I bought a fair phone and it’s look brand new !! Refurbished cellphone is the way to go !

I am extremely satisfied with this new phone of the condition its in and price I paid for it!! :) I got the lowest condition and am very grateful that it came how it did. The battery reads as an unknown part, yet it's only because the new battery wasn't replaced by Apple themselves. This doesn't make the phone have any weird issues or anything out of the norm just in case your phone comes this way too!

According to the Backmarket guidelines an "Excellent" rating should have no scratches on the screen. This device came with a scratch deep enough to detect with a finger. At first, I thought it was a crack it is that deep. I would return the item, but it was for my son's birthday tomorrow. Unfortunately, this seller does not do device swaps. Will not buy from this seller again.