Hybrid IT's customer reviews

4.2/5

367 verified reviews in the last 6 months.

  • 100%
  • 75%
  • 12%
  • 8%
  • 5%
  • G

    Genesis D.

    5/5

    Reviewed in the United States on March 31, 2024

    I’ve recommended this company to all my friends and family. This was my very first purchase and will not be my last. Speedy Delivery! The phone is perfect doesn’t even look refurbished. Set up was easy ! Thank you Backmarket ❤️
    iPhone 12 - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on March 14, 2024

  • J

    Jason W.

    4.9/5

    Reviewed in the United States on February 7, 2024

    Purchased for my fiancé for her birthday. Came in excellent condition with a battery capacity percentage of 85%. Will always highly recommend BackMarket for all your refurbished needs. (Written on an iPhone 12 Pro, also purchased from BackMarket).
    iPhone 12 mini - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on January 22, 2024

  • H

    Heriberto G.

    4/5

    Reviewed in the United States on January 28, 2024

    Recieved the wrong color and with a small scratch on the screen. I know it's refurbished so I didn't expect the screen to be perfect but I believe I payed a little extra so it would be of better quality
    iPhone 13 Pro Max - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on January 6, 2024

  • C

    Chris A.

    4.4/5

    Reviewed in the United States on November 22, 2023

    The phone works well overall, but during the first three months of use the front camera would consistently lock up and stop working, even with a phone restart. It was not properly refurbished and tested to the fullest degree
    iPhone SE (2020) - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on July 9, 2023

  • S

    Shannon B.

    4.6/5

    Reviewed in the United States on November 26, 2023

    I was a little apprehensive to order a refurbished phone online but I'm so glad I took the chance! It's a great phone and is exactly how it was described. I am extremely satisfied with my purchase. If your still on the fence about ordering from Back Market, don't be, they are totally legit and the phones are great!
    iPhone 12 - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on November 12, 2023

  • P

    Piroska T.

    5/5

    Reviewed in the United States on November 12, 2023

    I love my "new" refurbished iphone 13 mini! Excellent, very fast service and great price! Thank you!
    iPhone 13 mini - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on October 31, 2023

  • C

    Carolyn W.

    4.4/5

    Reviewed in the United States on April 7, 2024

    My daughter and son-in-law paid for my iPhone 12 Mini. They would have paid for a new iPhone, but I liked the Mini, having been used to a 2016 SE that fit nicely into my purses and pockets. I needed to upgrade due to the SE’s OS update limitation denying my access to several heavily-used apps. Also, my SE was getting wonky, heating up and discharging quickly, and I had to delete apps in order to free up needed memory. I like my Mini. It’s just slightly larger than my old SE, has plenty of memory, and I had a relatively smooth data transfer experience with only one hiccup easily resolved. My complaint about my Mini is that the battery registers at 82%, not the 85% Back Market claimed in the website description. Not enough difference to make a formal complaint, but deceiving, nonetheless. I hope the battery lasts till Apple stops providing OS updates for my phone or I die, whichever comes first. Also, the screen guard purchased separately did not come with adequate application instructions. If I had more experience with buying phones and tablets, this wouldn’t have been a problem, but my screen guard has a few bubbles remaining, and I notice a tiny line that is either on the scr ...
    iPhone 12 mini - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on March 24, 2024

  • G

    Giovanni C.

    4/5

    Reviewed in the United States on March 1, 2024

    Ordered a Space Gray iPhone XS Max 256GB model and ended up getting a White one. A simple mistake but cmon, how do you mess that up. I even checked the receipt in the box to make sure it wasn’t a mistake on my end and even that receipt said it was supposed to be black. Just kinda disappointed that such a simple mistake could have happened.
    iPhone XS Max - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on February 24, 2024

  • A

    Alexandre F.

    4/5

    Reviewed in the United States on March 24, 2024

    The iPhone 13 256 GB - Midnight - Unlocked works perfectly, but I bought it in the excellent category and it came with an opaque front camera (it looks like it's dirty internally) and a scratch on the frame
    iPhone 13 - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on March 7, 2024

  • A

    Alyssa M.

    5/5

    Reviewed in the United States on November 1, 2023

    I had the iPhone X and the screen was green, I didn't want to spend $1000 on the newest phone and also I liked the Purple color of the iPhone 12, I needed it before a trip so I did overnight express shipping and it got here the next morning! Looked brand new! I love my new phone! I don't see why I should ever buy Brand new again after buying from here.
    iPhone 12 - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on October 19, 2023