JemJem's customer reviews

4.4/5

154 verified reviews in the last 6 months.

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  • S

    Stephanie E.

    4.3/5

    Reviewed in the United States on October 25, 2023

    I ordered an iPhone 12 mini 128 GB in excellent condition from the refurbisher JemJem. This phone’s appearance is indeed excellent with no scratches on the screen or back. However, I am disappointed that the battery level is at 83% and needs to be replaced soon. I personally believe that “excellent” should mean near full battery health in addition to aesthetics. I have bought iPhones from other refurbishers and they had better battery capacity.
    iPhone 12 mini - Unlocked

    Overall performance

    Appearance

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    Battery

    Lens & Camera

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    Purchased on October 21, 2023

  • K

    Kalie D.

    4.9/5

    Reviewed in the United States on December 29, 2023

    I decided to purchase a iPhone 13 Pro from this seller because their asking price was competitive among the sea of iPhone refurbishers on BackMarket. This is the third iPhone I've purchased off BM and thankfully, it's the only one I won't have to request a return for. The iPhone was shipped quickly and arrived within a few days. I purchased the phone in 'Good' condition and although it doesn't quite meet BM's description for 'Good', I can understand why the vendor labelled the phone as such. The back and sides of the iPhone (including the camera lenses) are flawless: no perceptible scratches, dings, or discoloration. The screen has a few scratches, two of them particularly noticeable but it doesn't affect the touchscreen's responsiveness and they're only visible when the screen is off. 'Good' is a fair label in my book. As for the software, it's snappy and apps are quick to load; a significant improvement over my aging Samsung. The battery life is at 88 percent, which is more than what I started with on my old Samsung Galaxy (that I purchased in 'Excellent' condition) and more than enough for my needs. iPhone 13s have an internal setting that limits charging in order to prolong b ...
    iPhone 13 Pro - Unlocked

    Overall performance

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    Accessories

    Battery

    Lens & Camera

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    Purchased on December 5, 2023

  • M

    Manuel R.

    5/5

    Reviewed in the United States on November 26, 2023

    I couldn't be happier with my Apple Watch Purchase. This is the first time that I have bought refurbished, and I don't think I'll go back. The watch looked completely brand new, with no scratches or dents in it. It has 100% battery as well. Highly recommend.
    Apple Watch (Series SE) September 2022 - Cellular - 40 mm - Aluminium Black - Sport band Black

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    Purchased on November 13, 2023

  • V

    Verlene J.

    5/5

    Reviewed in the United States on November 20, 2023

    The watch itself came in excellent condition. I could not even tell the watch was refurbished. It came with a band and a cha but it wasn’t Apple produced products. You could tell that they got them from a third party site or store or something like that. I’m overall extremely happy with my purchase and I will definitely be buying from back market again.
    Apple Watch (Series SE) September 2022 - Cellular - 44 mm - Aluminium Starlight - Sport band Beige

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    Purchased on November 17, 2023

  • M

    Mattie R.

    5/5

    Reviewed in the United States on December 2, 2023

    The watch came really fast and was in perfect condition. Set up easily just like when you get them from apple. My bf is happy with it!! My only “complaint” is that there’s no original box- but again this is a refurbished watch so it makes sense that the original box does not come- it would just be nice or a cherry on top. Overall 10/10 would recommend. You get what you pay for and it’s great!
    Apple Watch (Series SE) September 2022 - Cellular - 40 mm - Aluminium Black - Sport band Black

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on November 13, 2023

  • C

    Craig H.