's customer reviews

Overall rating

114 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4/5

  • Accessories

    3.8/5

  • Battery

    3.9/5

  • Lens & Camera

    4.3/5

  • Packaging

    4.2/5

  • Shipping

    4.3/5

Reviews

  • Jessica S.

    Verified

    Reviewed 5/15/25, United States.

    First time ordering from company. They sent me the wrong color. I ordered the white & received blue. At least everthibg else was right like phone size & storage. I don't really like the hassle of returns, so not gonna bother with it over a wrong color. I ordered the cheapest one which was the acceptable one. It has 2 small scratches on the screen and the sides were a little dirty. It was to be expected for the cheapest choice. The battery health was at 92% which was above expectations. Only has the phone a day, but so far so good. I'm happy the company offers a one year warranty for all the refurbished electronics.

    Condition

    Fair

    Purchased

    5/9/25

  • Miranda M.

    Verified

    Reviewed 6/26/25, United States.

    I ordered the Galaxy S23+ 512GB Beige Unlocked, but I received the phone, but it was LOCKED to AT&T and the phone was extremely dirty. I tried reaching out to the seller and to Back Market with no luck with either. I was able to submit a return for a full refund. I was willing to exchange the phone for the correct one, but the seller never responded. Now I wait and see if I actually get my refund. I get things happen, but I say be careful purchasing something from someone/a company that refuses to reach back out and communicate about the issues. I'll update my review once I hear from the seller and receive the refund.

    Condition

    Fair

    Purchased

    6/19/25

  • Laurie V.

    Verified

    Reviewed 4/27/25, United States.

    Phone is in great shape. Happy I took a chance on a refurbished phone. Saved money on a great product.

    Condition

    Fair

    Purchased

    4/16/25

  • Craig M.

    Verified

    Reviewed 1/13/25, United States.

    Birthday gift for my daughter, and she loves it! The phone arrived in flawless condition and activated without a hitch.

    Condition

    Excellent

    Purchased

    12/29/24

  • Jacqueline M.

    Verified

    Reviewed 1/9/25, United States.

    It looks amazing and it's great I brought it for a friend and I'm waiting on their response about it

    Condition

    Fair

    Purchased

    12/24/24

  • Dmitry N.

    Verified

    Reviewed 2/4/24, United States.

    Best price on marker. Unit was brand new, cable and power supply in factory films. MacBook work great as expected and unit came 3 days earlier than backmarket provided time slot. Very happy to buy this laptop from you! Highly recommend and next tech item will buy here as well! Thank you

    Condition

    Excellent

    Purchased

    1/31/24

  • Shammy A.

    Verified

    Reviewed 10/12/25, United States.

    Great quality, super fast delivery, absolutely 0 complaints!

    Condition

    Excellent

    Purchased

    10/6/25

  • Jennifer J.

    Verified

    Reviewed 5/12/25, United States.

    The phone I received was fine. The screen was a little more scratched than I expected. I was told I was getting a blue phone, it is white. Still a good price.

    Condition

    Fair

    Purchased

    4/30/25

  • Evelyn O.

    Verified

    Reviewed 10/29/25, United States.

    Its doing pretty Well by this short time I had it

    Condition

    Fair

    Purchased

    10/14/25

  • Colton M.

    Verified

    Reviewed 7/17/25, United States.

    It was a really good experience. Got my phone fast and it worked perfectly.

    Condition

    Fair

    Purchased

    6/14/25