Management Pros LLC

Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

169 verified reviews

Rating details

  • Battery

    3.9/5

  • Shipping

    4.3/5

  • Lens & Camera

    4.3/5

  • Accessories

    3.8/5

  • Packaging

    4.2/5

  • Overall performance

    4/5

  • Appearance

    4/5

Reviews

  • Robin V.

    Verified purchase

    Reviewed 1/27/26, United States.

    Man all I’m gone say is I love BackMarket because this is my 3rd phone with them and they did not disappoint me at all and this phone came fair condition but it’s new the battery percentage is at 100 and everything work I didn’t have a problem putting my number over or anything thank you again the only problem is you guys got to get better with packaging these phones way better

    Condition

    Fair

    Purchased

    1/22/26

  • Jessica S.

    Verified purchase

    Reviewed 5/15/25, United States.

    First time ordering from company. They sent me the wrong color. I ordered the white & received blue. At least everthibg else was right like phone size & storage. I don't really like the hassle of returns, so not gonna bother with it over a wrong color. I ordered the cheapest one which was the acceptable one. It has 2 small scratches on the screen and the sides were a little dirty. It was to be expected for the cheapest choice. The battery health was at 92% which was above expectations. Only has the phone a day, but so far so good. I'm happy the company offers a one year warranty for all the refurbished electronics.

    Condition

    Fair

    Purchased

    5/9/25

  • Grant H.

    Verified purchase

    Reviewed 6/7/26, United States.

    I got the fair condition, I think it exceeds that description it only had some blemishes on the side and some micro scratches, both of which I couldn't even tell were there when I had put a screen protector and case on. The only reason I am not awarding a max rating is because of the battery life. I know that refurbished phones aren't meant to have the same battery capacity as a new one but this is even lower than what I was expecting. One time my phone died and I plugged it in to charge and it said it was on 47%, I do play a lot of brawl stars so it may just be that gaming at 120fps runs it down fast but whatever it is I felt it should be noted.

    Condition

    Fair

    Purchased

    5/27/26

  • Hephzibah O.

    Verified purchase

    Reviewed 8/27/26, United States.

    I need love with my phone. Delivery was on-time. Love the size, not to big not to small. Came in a better condition than j expected for it being classified as "fair". No cracks, no smears. Wish it came with the charging block and nut jusf the code, but all good. Just in case you missed it. I love it. Thanks Back Market.

    Condition

    Fair

    Purchased

    8/7/26

  • Amy H.

    Verified purchase

    Reviewed 8/8/26, United States.

    So far so great. I’ve had my phone for a couple weeks now. I ordered with value in mind and appreciated options available from fair to excellent. I was a little worried about disconnecting/signing out of my accounts on my trade in but the directions given online made it easy. I received payment for my old phone without issue.

    Condition

    Excellent

    Purchased

    7/24/26

  • Chris D.

    Verified purchase

    Reviewed 8/3/26, United States.

    The phone is in excellent condition as advertised. It was very easy to migrate to the new phone. However it will not update to a newer version of OS, iit s stuck on a 2025 security update, saying that it is fully updated.

    Condition

    Excellent

    Purchased

    7/16/26

  • Jewel W.

    Verified purchase

    Reviewed 7/27/26, United States.

    I enjoy my device I didn't give it 5 stars only due to the screen is hard to get it to react to touch at times. I'm really enjoying the fantastic tools it has and I have never owned an upgrade as good as this is

    Condition

    Excellent

    Purchased

    7/18/26

  • Jennifer R.

    Verified purchase

    Reviewed 1/22/26, United States.

    Had few scratches on the rim of the phone but that was expected! HONESTLY I AM NOT MAD AT THE CONDITION OF THE PHONE FOR FAIR! No scratches on the screen, back of the phone or cameras just rim like i said I AM NOT MAD! Battery health is at 100%. What a great purchase! 2nd iphone i bought in Backmarket!

    Condition

    Fair

    Purchased

    1/18/26

  • Frank A.

    Verified purchase

    Reviewed 11/27/25, United States.

    My first time buying here, i had issues with the delivery because i was always unavailable at my residence but it was worth the wait! phone is excellent, battery health is 100% with no dents or scratch, im happy to contribute to sustainability and recycling.

    Condition

    Excellent

    Purchased

    11/16/25

  • Robert D.

    Verified purchase

    Reviewed 8/6/26, United States.

    The only issue is the battery life but that comes with older phones and besides I just wanted to see if I’d like Samsung <3

    Condition

    Excellent

    Purchased

    7/27/26

11 products