Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

1,265 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.3/5

Reviews

  • Dale L.

    Verified purchase

    Reviewed 2/28/26, United States.

    First time ever getting a refurbished phone and it's 100% worth it. I wasn't sure on how to feel at first but even just the good condition blew me away with how amazing it feels, looks and works. Will definitely be using back market again.

    Condition

    Good

    Purchased

    2/24/26

  • Donald W.

    Verified purchase

    Reviewed 8/25/25, United States.

    My S24 arrived packaged really nicely and looked like brand new. I was a little concerned because the battery was at 0% charge, but after charging it has been working flawlessly. I'm really happy with it and glad I bought it!

    Condition

    Good

    Purchased

    8/8/25

  • Audra C.

    Verified purchase

    Reviewed 7/7/25, United States.

    Phone was listed as ‘good’ condition but actually is pretty excellent in my opinion. This is a good first experience with Back Market. We will see with future purchases. I definitely recommend them over Reebelo! If you’re looking at both companies, this one seems to be the more reputable.

    Condition

    Good

    Purchased

    6/21/25

  • Alex A.

    Verified purchase

    Reviewed 6/13/24, United States.

    Pretty good condition. Thanks

    Condition

    Fair

    Purchased

    6/6/24

  • Sandra F.

    Verified purchase

    Reviewed 7/26/23, United States.

    I bought this in the fair condition. It was perfect there were no scratches and the battery was brand new with 100% battery life when in settings. My old phone had a 88% battery life after three years of daily usage. I bought a iPhone XS Max from Back Market in 2020, was impressed and now that I got another new phone from Back Market I can say this is the only place I shop now for tech. The shipment was speedy, easy, and the phone had no trouble working with my carrier!

    Condition

    Fair

    Purchased

    7/6/23

  • Ej E.

    Verified purchase

    Reviewed 5/18/23, United States.

    IT WAS AMAZING PHONE IS INSANE FOR ITS PRICE AND CONDITION. It’s basically as good as new with a 98% battery capacity and pretty much perfect everything cable included only thing was the side which had a minuscule amount of discoloration but I have a phone case anyways so it doesn’t bother me at all thank you so much before this I had an iPhone 6s Plus and it was horrible dying every 20-30 minutes with only 32gb storage and I’m not even overrexaggerating it was bad even if I wasn’t using the phone it would still die. So I am very appreciative of this phone at such a low price quite literally life changing. I will be buying from everytime I purchase a device.

    Condition

    Fair

    Purchased

    5/10/23

  • Rahul B.

    Verified purchase

    Reviewed 6/28/24, United States.

    I found out about this website/company in a You-tube documentary on recycling mobile phones. They have a good variety of products at a very good price (with or without trade-in). I traded in my Pixel 6a and upgraded to Pixel 7. Trade-In offer was more than what google would offer, thus it was an easy decision. My Pixel 6a was in a pristine condition and the phone I received as a trade-in is of excellent condition also. The trade-in process is very easy; a few days after I received my phone, they sent me a shipping kit with a label, and padded envelopes for sending in my trade-in phone. It takes approximately a week-10 days to receive the trade-in money, which is transferred to your bank. I am going to upgrade all my family's phones soon too. Great experience!

    Condition

    Excellent

    Purchased

    6/16/24

  • Divine M.

    Verified purchase

    Reviewed 10/7/24, United States.

    Phone arrived like new. Satisfied with the phone, better deal and the space is great. Just what I want for my secondary phone. I bought Motorola edge when it was few months old for $960. When I saw this deal I couldn’t afford to miss it. Would recommend it.

    Condition

    Fair

    Purchased

    9/21/24

  • Khayrie A.

    Verified purchase

    Reviewed 3/24/24, United States.

    I bought this phone in fair condition but think I got it in excellent. Battery health is at 87 percent but functions amazingly and lasts all day. Coming from Moto g 5g stylus 2023 best tech decision I’ve made in a long time. This is my fifth purchase from back market. Why buy new when you can buy backmarket

    Condition

    Fair

    Purchased

    3/10/24

  • To A.

    Verified purchase

    Reviewed 3/3/24, United States.

    Fantastic experience. No problems. No regrets. If I didn’t know better I would’ve have thought it was new. Screen is crystal clear and the battery is 100%. Love the camera. Very sharp photos. As for Back Market, they do it right. Kept me updated the whole time without being overwhelmed by emails. Thank you for professionalism. Kind regards, Roger Alan

    Condition

    Excellent

    Purchased

    2/20/24

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