Maroon Mobile's customer reviews

4.3/5

134 verified reviews in the last 6 months.

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  • 7%
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  • M

    Melanie M.

    4.3/5

    Reviewed in the United States on July 8, 2023

    The delivery of the phone was great and seamless. I was leery of the refurbished idea but loved the recycling part. The phone heats up when charging. I am going to try using a Samsung charger and keep my fingers crossed..
    Galaxy S22 5G - Unlocked

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    Purchased on June 15, 2023

  • D

    David G.

    5/5

    Reviewed in the United States on July 24, 2023

    First purchase very nervous to buy refurbished. Well almost 2 years later and the only reason I had to replace is from water damage. I recommend BM to everyone now! Got my replacement and love it too. And the protection plan is totally worth the investment
    Galaxy S20 FE 5G - Unlocked

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    Purchased on September 24, 2021

  • E

    Edricka G.

    5/5

    Reviewed in the United States on April 19, 2023

    I absolutely love my refurbished phone from Back Market! I saved over 60% on my phone and the delivery was quick and seamless. I will definitely be purchasing more electronics from Back Market again soon!
    Galaxy S22 Ultra 5G - Unlocked

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    Purchased on March 30, 2023

  • J

    Jim E.

    5/5

    Reviewed in the United States on May 14, 2023

    1st time using Backmarket and was worried a "refurbished" S22 Ultra would not be as advertised. But I can say it was and more. This phone doesn't have a scratch on it! And I payed $730 while everywhere else is close to $1000. Also none have a 12 month warranty. I will be buying all my future refurbished from Backmarket
    Galaxy S22 Ultra - Unlocked

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    Purchased on April 28, 2023

  • T

    Tysetti D.

    4.4/5

    Reviewed in the United States on August 21, 2023

    This is my first experience with a refurbished, unlocked phone. I lost my beloved phone. Actived an old 2014 phone I had on hand via my carrier. I discovered Back Market, and seen they had a phone just like my beloved favorite phone I lost, but better. The Back Market phone had more GBs and colors than my carrier offered for a way cheaper price than buying another one just like my lost phone from carrier. ordered BM phone. And I am impressed! The delivery came earlier than expected. I didn't even have to call my carrier to activate it! Just took the sim card from my old phone and installed it into the Back Market phone and baby I am back stride.
    Galaxy S22 Ultra 5G - Unlocked

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    Purchased on August 10, 2023

  • M

    Marja L.

    4.5/5

    Reviewed in the United States on September 22, 2023

    First time buying a refurbished phone and wanted something legit. I am happy to say I would trust buying from here again! The phone is in excellent condition and I saved hundreds of dollars compared to buying it new, as well being more environmentally sustainable. At first I was worried it wasn't unlocked, because upon startup it requested a SIM from a certain carrier. Mine is different and it still works perfectly!
    Galaxy S22 Plus 5G - Unlocked

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    Purchased on September 4, 2023

  • L

    Lauren H.

    4.8/5

    Reviewed in the United States on May 22, 2023

    I'm very happy with my purchase of the Galaxy S22 5G from Back Market. The process was very easy to find a great phone for a great price - great selection and transparent process. My phone came in and is in excellent condition, and I was able to set it up right away.
    Galaxy S22 5G - Unlocked

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    Purchased on May 10, 2023

  • M

    Marvin H.

    4.7/5

    Reviewed in the United States on April 5, 2023

    the quality of the refurbishment was excellent in this phone. never expected anything like this until I got this Samsung 22 ultra for the low!
    Galaxy S22 Ultra 5G - Unlocked

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    Purchased on March 29, 2023

  • P

    Palak A.

    4.8/5

    Reviewed in the United States on June 9, 2023

    oh my goodness, the product is amazing, just like new. I got the 1st tier and it is as good as the 3rd tier, I feel. the phone is amazing. I am just not very sure if the data cable provided with it is samsung's.
    Galaxy S22 Ultra 5G - Unlocked

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    Purchased on May 22, 2023

  • D

    Donna R.

    4.8/5

    Reviewed in the United States on July 13, 2023

    The phone was in excellent condition as reported. Service was very speedy and the packaging kept it safely nestled. So far I am enjoying my phone.I have not encountered any problems with it. Really like the photos still playing with the various variables. My one disappointment is the lack of place for extra memory. All of my previous Samsung phones have included one.Almost kept me from getting this model.Your company has kept up its excellent reputation. Thank you Ps You might suggest to Samsung they keep the extra memory feature.
    Galaxy S22 Ultra 5G - Unlocked

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    Purchased on June 27, 2023