Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

62 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.5/5

  • Packaging

    4.6/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Elan D.

    Verified purchase

    Reviewed 7/19/22, United States.

    Came within 4 days, purchased the excellent version and there are literally no complaints! no scratches and battery life is at 89%. Will be purchasing from them again lol :))

    Condition

    Excellent

    Purchased

    7/15/22

  • Juan S.

    Verified purchase

    Reviewed 11/2/21, United States.

    First I got my iPhone 11 but had and issue with voice recording, so I asked them to change it. And after 1 week I got my new one in excellent condition even with a battery of 100% health status. There are no visible scratches. Excellent service

    Condition

    Excellent

    Purchased

    10/22/21

  • John B.

    Verified purchase

    Reviewed 2/27/23, United States.

    My second Back Market iPhone purchase. First was a 7+ which lasted way too long. This 12 operates faster and I really like face recognition and no home button. Screen is in perfect condition. I guess ‘Good’ was due to a few minor scratches on the edge of outer body which covered with the case ordered at the same time. BM more than covered that with 100% battery life. I’m sure I’ll be back for another one as soon as my wife picks it up and uses it. She’s currently holding on to an 8+.

    Condition

    Good

    Purchased

    2/13/23

  • Carlee M.

    Verified purchase

    Reviewed 1/31/23, United States.

    I bought a phone I wasn't looking for because this seller seemed so legit. I was originally in the market for an S21. I ordered one on this site from a seller that sold soo many phones. They had mixed reviews, but I gave them a shot. It came locked. I was disappointed (the return process is a bummer), but ultimately, everything worked out. Back market made sure I got my refund. My last phone (s9) was purchased from this site 3 years ago. It still works, so I figured this site was worth one more try. I vetted sellers, and this one seemed to be the most legit. Not many reviews, but the ones that were left were great. I knew they would send me a quality product. I was correct. My s21 plus is awesome. Came wrapped up like it was worth a million dollars, and seems BRAND NEW. Couldn't be happier. I highly recommend this seller. 5 stars.

    Condition

    Excellent

    Purchased

    1/26/23

  • Charles A.

    Verified purchase

    Reviewed 3/12/22, United States.

    I-phone arrived within 4 days of ordering. It was in perfect condition and did not have any signs of previous use. We saved $300 on this phone vs. buying a new one. Great service!

    Condition

    Excellent

    Purchased

    2/14/22

  • Edward M.

    Verified purchase

    Reviewed 5/16/23, United States.

    Great Experience. iPhone was like new, in my opinion, and so far everything is functioning as it should. Shipping was quick and on time. I am a huge fan of Back Market and will look to buy other items in the future.

    Condition

    Good

    Purchased

    5/11/23

  • David M.

    Verified purchase

    Reviewed 4/9/22, United States.

    Delivery was fast! Phone looked brand new!! Set up was very easy. I am loving it. I was very scared to buy a refurbished phone but I am super glad I did!! This has changed my whole outlook on buying refurbished phones.

    Condition

    Excellent

    Purchased

    3/29/22

  • Manuel A.

    Verified purchase

    Reviewed 2/14/22, United States.

    the condition was very good, its camera, and functions all worked, and customer service was great, worked with the carrier it included, overall I don't regret buying this

    Condition

    Excellent

    Purchased

    2/3/22

  • Doug F.

    Verified purchase

    Reviewed 2/12/22, United States.

    Product was BETTER than expected. Incredible value, I’d definitely buy from them again. There’s really no reason IMO to buy a new phone or get locked in a contract when you get a refurb deal from these guys.

    Condition

    Excellent

    Purchased

    2/2/22

  • Loren B.

    Verified purchase

    Reviewed 4/7/22, United States.

    Great condition including the battery state! Greaat deal!

    Condition

    Excellent

    Purchased

    3/28/22

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