444 verified reviews in the last 10 years.
Nicole H.
Purchased on August 21, 2025
Verified purchaseThe device arrived in excellent condition as described and works perfectly. The only flaw was a worn nib on the stylus but was easily remedied with a spare a family member already had. The shipping was very quick and it arrived before the anticipated arrival date.
Condition
Excellent
Reviewed in the United States on September 2, 2025
Patrick P.
Purchased on August 17, 2025
Verified purchaseI have had a wonderful experience with my S24 Ultra, absolutely no issues and it was in flawless condition! It was easy to buy, easy to transfer data, and everything has been great. I originally got the insurance because I was worried about the device being lost or stolen in transit, but had no issues. The parcel was packed very well will a tamperproof tell-tell.
Condition
Excellent
Reviewed in the United States on September 1, 2025
Fred M.
Purchased on August 22, 2025
Verified purchasewell it's only been a couple of days but everything's been perfect thus far. shipping was crazy fast. the product was crazy clean in perfect condition!! would definitely recommend!! not only will I come here for my next purchase but I'm sending the app to a friend right now!! BackMarket.."makin broke-folk like me able, to feel warm and fuzzy like the felt on a pool table" lol
Condition
Excellent
Reviewed in the United States on August 25, 2025
Brad G.
Purchased on July 1, 2025
Verified purchaseGot this phone for my daughter to replace her Galaxy S20. Phone arrived in excellent condition and matched the description perfectly. It was easy to set up and I had no issues activating the phone and transferring her phone number to it.
Condition
Excellent
Reviewed in the United States on July 13, 2025
Claire K.
Purchased on June 25, 2025
Verified purchaseI had a problem with the first phone I received, and when I contacted Support, responses were prompt and extremely helpful. They also extended my trade in deadline in case my replacement phone didn't arrive on time.
Condition
Excellent
Reviewed in the United States on July 11, 2025
Addison S.
Purchased on November 26, 2024
Verified purchaseI was very skeptical about this because I've never ordered a refurbished item before, I've had it for a day now (which isn't long) but its so much better than a new, unsealed device I bought from walmart which was a.Samsung A7 Tab, which was around $220, it wouldn't charge or had S-pen compatability. I got this one for about $40 less for a better model with S-Pen support, I will be using this app much more!
Condition
Good
Reviewed in the United States on December 1, 2024
H mark B.
Purchased on June 14, 2025
Verified purchaseThis is the 2nd smart phone I've purchased from BackMarket, plus an iPad as well. The Samsung S23 Ultra arrived in very good condition, without any sign of use anywhere on it. And the battery is in good condition. I've always been very pleased with their sales and will continue to use them. I've also recommended them to my friends.
Condition
Excellent
Reviewed in the United States on June 30, 2025
Patrice R.
Purchased on December 27, 2024
Verified purchaseI’ve made 3 Black Market purchases in recent years to buy an iPad and IPhones for my kids and all have a been a great experience. The items arrived quickly and in the great condition that I had selected and all worked perfectly. I was very happy with the experience and will definitely purchase from Back Market again.
Condition
Excellent
Reviewed in the United States on January 13, 2025
Pk H.
Purchased on December 18, 2024
Verified purchaseItem itself is in good condition. But I notice when using it the battery life doesn't last too long. It says a duration of 5 hours per one charge. Again this is a refurbished items so I don't know it that is relevant or something that can be review prior to being put on the site for sell.
Condition
Excellent
Reviewed in the United States on January 1, 2025
Henry H.
Purchased on August 18, 2025
Verified purchaseDevice was delivered 'next day' which is great. I paid for the 'excellent' condition which describes the item as having "micro-scratches". The screen is in fantastic condition, however the metal border around the screen has very visible dents and scratches which looks like someone dropped this. It came with the S pen and a super fast charging charger without any original packaging. I have bought several products from BackMarket before and I have never been disappointed. But this time I was a little let down because if the scuffs and the battery only being 90% of its original capacity.
Condition
Excellent
Reviewed in the United States on August 19, 2025