Smartcellbuyback's customer reviews

153 verified reviews in the last 24 months.

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  • A

    Addison S.

    Purchased on November 26, 2024

    Verified purchase

    I was very skeptical about this because I've never ordered a refurbished item before, I've had it for a day now (which isn't long) but its so much better than a new, unsealed device I bought from walmart which was a.Samsung A7 Tab, which was around $220, it wouldn't charge or had S-pen compatability. I got this one for about $40 less for a better model with S-Pen support, I will be using this app much more!

    Reviewed in the United States on December 1, 2024

    Galaxy Tab S6 Lite 128GB - Gray - (WiFi)
  • P

    Pk H.

    Purchased on December 18, 2024

    Verified purchase

    Item itself is in good condition. But I notice when using it the battery life doesn't last too long. It says a duration of 5 hours per one charge. Again this is a refurbished items so I don't know it that is relevant or something that can be review prior to being put on the site for sell.

    Reviewed in the United States on January 1, 2025

    Galaxy Buds 2 Pro Earbud Noise-Cancelling Bluetooth Earphones - White
  • H

    H mark B.

    Purchased on June 14, 2025

    Verified purchase

    This is the 2nd smart phone I've purchased from BackMarket, plus an iPad as well. The Samsung S23 Ultra arrived in very good condition, without any sign of use anywhere on it. And the battery is in good condition. I've always been very pleased with their sales and will continue to use them. I've also recommended them to my friends.

    Reviewed in the United States on June 30, 2025

    Galaxy S23 Ultra 256GB - Black - Unlocked
  • C

    Claire K.

    Purchased on June 25, 2025

    Verified purchase

    I had a problem with the first phone I received, and when I contacted Support, responses were prompt and extremely helpful. They also extended my trade in deadline in case my replacement phone didn't arrive on time.

    Reviewed in the United States on July 11, 2025

    Galaxy Z Flip6 256GB - Green - Unlocked
  • S

    Shevonna H.

    Purchased on December 30, 2023

    Verified purchase

    I made the switch to Samsung because of Min Yoongi I'm gonna be honest. Him smiling on the front row had me going wow he REALLY likes this company. I'm not a heavy phone user. It's why I have used a 5s iphone since it came out and I only upgraded to a iPhone SE 2020 because my job that paid me barely over $12 kept saying my phone was too small. Imagine that. iPhone SE 2020 too small to STOCK GROCERIES ON A SHELF. That's the miserable world we live in. I quit that job and kept the iPhone but again, I'm not a heavy user. I literally use it as a glorified alarm clock. I'm the person who had an iPod shuffle and miss it. The little clip on one. Anyways I said when I do upgrade, I'm getting refurbished because HELLO I am team PLANET. Hence why I use my electronics until I literally cannot. I recycle so much I made that the symbol on my cat's id tag. I LOVE upcycling and everything I really do. Moving on to the phone review if you are still here. I'm gonna be COMPLETELY honest. I got the phone because it flips. I love tiny phones that close. I like opening my phone and closing it. I made several calls and thought, hmm, maybe talking on the phone is ok. Not really cos everything NOW...

    Reviewed in the United States on March 8, 2024

    Galaxy Z Flip4 256GB - Dark Purple - Unlocked
  • C

    Carlos M.

    Purchased on February 16, 2025

    Verified purchase

    The device appears to be in impeccable condition, both the back and the screen are flawless. The only issue was that one of the side covers was completely detached upon arrival; however, this did not affect its functionality. Overall, I find the device to be excellent.

    Reviewed in the United States on March 18, 2025

    Galaxy S21 5G 128GB - Gray - Unlocked
  • A

    Asim H.

    Purchased on January 3, 2025

    Verified purchase

    well the watch is just as it is mentioned . it has scratches but works perfectly. but the scratches are not visible to human eye. unless you look really closer. overall it's a bargain. for 50 bucks you cant go wrong.

    Reviewed in the United States on January 20, 2025

    Samsung Smart Watch Galaxy Watch3 41mm HR GPS - Silver
  • P

    Patrice R.

    Purchased on December 27, 2024

    Verified purchase

    I’ve made 3 Black Market purchases in recent years to buy an iPad and IPhones for my kids and all have a been a great experience. The items arrived quickly and in the great condition that I had selected and all worked perfectly. I was very happy with the experience and will definitely purchase from Back Market again.

    Reviewed in the United States on January 13, 2025

    iPhone 14 128GB - Midnight - Locked T-Mobile
  • B

    Benjamin P.

    Purchased on July 22, 2024

    Verified purchase

    This was my second attempt at buying this phone. The first one I sent back because it wouldn't charge normally. This one arrived with the microphone not working. I eventually figured out that the microphone port at the bottom of the phone was clogged up with dirt, and I managed to clean it up enough to get it working again. Surely this would be a standard thing to check when refurbishing a phone to resell it. Otherwise, the phone seems fine.

    Reviewed in the United States on July 27, 2024

    Google Pixel 7 128GB - Green - Unlocked
  • W

    Wayne A.

    Purchased on December 1, 2024

    Verified purchase

    Prices can fluctuate, so if you see what you want at the right price---get it! That said, the phone I ordered was rated as a B+ grade, but it appears near perfect to me. I've had it not quite a month and it's been great so far.

    Reviewed in the United States on December 15, 2024

    iPhone 14 128GB - Midnight - Locked T-Mobile