Recovery Spark Inc's customer reviews

4.1/5

134 verified reviews in the last 6 months.

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  • A

    Anne-marie D.

    5/5

    Reviewed in the United States on January 23, 2024

    This is my second phone purchase from BackMarket. (I plan to get a computer from them soon as well). My last purchase was an iphone 8 64 gigs, in 2021. I've significantly updgraded to an Iphone 13 Pro with a lot more storage! Lack of storage was the reason I really needed to get a new phone... 64 was never going to cut it for me, I should have gotten at least 128 then. (Lesson learned). But, I will say that it is such a treat to have a high functioning camera (I've never had one!) It's so cool to have (if you actually use the features). Anyway, in terms of this purchase, I am super happy once again. I chose the "good" option with standard battery. Battery arrived with 94% capacity which I'm very happy about. The body is just fine with a small scratch, which I never care about because I put an otterbox case on all of my phones. I just want a working phone with a perfect screen and I always get that from BackMarket. I love this refurbished website more than the other ones I've looked at. BM is the only one I've actually used and when I looked at some other sites recently I understood why I keep choosing Back Market... their warranty and website are top notch. Super happy!
    iPhone 13 Pro - Unlocked

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    Purchased on January 17, 2024

  • J

    Jill S.

    4.1/5

    Reviewed in the United States on October 29, 2023

    I ordered an iphone 13 in “excellent condition” but wound up with one in “very good” condition. Not sure why. Also, the battery does not hold a charge much better than my old phone which is the reason I bought a new one in the first place. Lastly, I have had a message un Settings that I cannot get rid of saying than the phone does not have genuine apple parts. A little disappointed but, If I get a replacement, it will take hours to set it up again.
    iPhone 13 - Unlocked

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    Purchased on October 16, 2023

  • L

    Larry Y.

    5/5

    Reviewed in the United States on March 18, 2024

    I waited more than a month after receiving my Google Pixel 7a before writing this review. I live the trial period Backmarket gives to get comfortable with the new phone and really use it to see if any problems arise. So far so good, I don't know what the issues, if any, were before the purchase but everything seems to be working as it should it should. I get an occasional glitch with certain apps but I think those are app issues. I did my homework on this phone and for the condition Backmarket beat every other sites price point. It arrived just as described and Backmarket was sent clear instructions on setup right out of the box and have been good about checking in to make sure everything is working well. This is actually the 3rd phone I've purchased from them, I also bought one apple for my daughter and one for her boyfriend and a couple years ago and both of those still work great too. I think this is a company that truly cares about doing their part to recycle and while delivering a great service and customer service. I won't ever ever by a brand new phone again because of that. Keep doing what y'all are doing. It's win win for everyone!! Thanks for letting me respond. ...
    Google Pixel 7a - Unlocked

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    Purchased on January 29, 2024

  • N

    Nathan H.

    4.6/5

    Reviewed in the United States on February 15, 2024

    I ordered a "Good" iPhone 13. The phone arrived in about 2 days. Upon opening it, I was quite surprised. There are very minor scratches on the sides, & that's it. The screen and cameras are flawless. Everything appears to be working & I'm extremely satisfied with my purchase.
    iPhone 13 - Unlocked

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    Purchased on February 12, 2024

  • M

    Michael F.

    4.4/5

    Reviewed in the United States on January 14, 2024

    I really love my IPhone 12 Pro Max. It was almost perfect. The only issue is I ordered my phone in excellent condition, and was assured that the battery would come with a minimum of 85% battery life but my phone only has 83%.
    iPhone 12 Pro Max - Unlocked

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    Purchased on December 27, 2023

  • A

    Angel N.

    5/5

    Reviewed in the United States on March 9, 2024

    Back Market is the best. I ordered a Iphone 12 Pro Max in Silver. And it was in excellent condition. It functions like new. I Rate it a 10/10. This is my first time ordering from the website. but I will continue to order. Think twice when thinking about buying new devices. Back Market is the best place to save.
    iPhone 12 Pro Max - Unlocked

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    Purchased on March 5, 2024

  • J

    Joy V.

    5/5

    Reviewed in the United States on November 1, 2023

    Best purchase ever! I got the iPhone 13 Pro Max in good condition and it was honestly like a brand new phone. Maybe one chip but it wasn’t visible and the DND button doesn’t work but I’m okay with that. The battery is 93%, speakers work great and delivery was fast and on time
    iPhone 13 Pro Max - Unlocked

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    Purchased on October 12, 2023

  • S

    Sylvia-marah B.

    4.9/5

    Reviewed in the United States on December 31, 2023

    My phone came quickly, I was happy with the condition of the refurbished phone & it works great! I’ll definitely buy my next phone from Back Market.
    iPhone 13 Pro - Unlocked

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    Purchased on December 14, 2023

  • N

    Nicole P.

    4.8/5

    Reviewed in the United States on March 31, 2024

    Great product. It arrived 2 days early in excellent condition. Can’t tell it’s refurbished at all. The shell and screen are dent and scratch free. The computer runs well too.
    MacBook Pro 13" (2022) - QWERTY - English

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    Purchased on March 17, 2024

  • L

    Laris N.

    5/5

    Reviewed in the United States on January 18, 2024

    If this is good condition, Excellent might as well be straight out of the Apple factory. Very minor scratches on the screen and back, nothing that a screen protector and phone case can’t cover. Battery is rated pretty high, and came with a charger. Thank you!
    iPhone 13 - Unlocked

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    Purchased on January 12, 2024