So far, the phone is great. (Had it in my hands only about a week, so my comments are a bit premature. Check back in a year or so for more accuracy. ) This was my first experience with Back Market and so far everything has been positive. Hopefully there won't be any future problem that'll change my positive opinions. This isn't my first experience with refurbished equipment though and I can honestly say that I've never had a problem with anything refurbished and don't expect to have a problem with this one. I'm optimistic. A very nice phone at a very good price.

I am completely satisfied with this phone - it feels and runs like it's brand new. You can't even tell it's been refurbished, so super kudos to the folks who worked on revamping this phone. I also received the package on time, and very well packaged. I highly, recommend purchasing.

Everything about this phone is amazing and I likely wouldnt have never known it was refurbished if I didn't order it myself! Only thing was that it came a bit dirty in the ports and on the body of the phone. But that was fine to clean up. It was also missing the little key piece to take out the sms card but an earing does the trick. This was amazing! My sister also have gotten 2 phones in the past on this site and they also have been great! Thank you!

Had to replace a Galaxy Note 8 purchased thru Back Market as it had begun to exhibit strange symptoms. My service provider determined that it was not fully compatible with their newest network. This premium Galaxy S24 was delivered in perfect condition and a provider's in-store rep activated it and used Samsung Smart Switch to transfer my data to this new-to- me phone. So far so good. My only gripes are (1) I really didn't want a 5G phone due to higher levels of radiation ( I have a family history of cancer) and (2) I do not appreciate being forced to accept AI technology, but no choice. Back Market has once again supplied a nice phone at a fair price; if I live long enough to need to upgrade again, they will be the first source I will check out.

Omg! I was a little nervous bc I wasn't sure if this company was legit. Spoiler alert! They are!! I purchased a galaxy s24 in outstanding condition. And it is outstanding! The phone was delivered in 2 days. I ordered on the 5th. Was told to expect it by the 10th. And I got it today, the 7th!! Well packaged. Came with charging cord. As stated above, outstanding condition. As good as new. Zero damage or wear and tear. They also sent me an email right after purchase with very detailed instructions on how to set up the phone and how to transfer all my stuff from my old phone. I I'm definitely "beginner" level with technology (I'm old, lol). But bc of that email I had no trouble with 99% of it. The only part I had trouble with was removal of the Sim card and that's bc I was being too gentle. I almost had it though! I ended up bringing it to my local AT&T store and the guy popped it out of my old phone, put it in the new one and voila! I've got me a fancy new phone y'all!! I highly, highly, highly recommend this company!! This was my first time using them and I am not affiliated with them in anyway. This is a 100% honest review. I was very impressed. Again, I order...

I moved up from a 2022 Moto G Stylus to this Galaxy S24. The outside was spotless. Like new. The first thing I noticed was voice typing response. Instantaneous where I used to have a significant wait. I'm still learning the features but the setup was easy and switching sim cards to the new phone quick. very happy with price and quality.