187 verified reviews in the last 24 months.
Ghastly S.
Purchased on April 22, 2025
Verified purchaseThe computer & it's price range were great. I was looking to get my grandmother a new computer, since her existing tower was aging out & generally having major memory issues. This computer was within our limited price range, had a large enough screen for my grandmother, & had specs that would easily meet any of her limited requirements. However, the one problem this laptop had (bringing it from a 5 to a 4) was it's near expired OS. I was aware that windows 10 was being phased out by August, but assumed that windows 11 would be a fairly quick install. Unfortunately, this laptops older processor was not supported by windows 11, & since I live several states away from my grandmother, & my grandmother herself not being too tech savvy, it looked like a return was the only option. Luckily, a friend of mine helped me get Linux mint installed as the OS, & the computer (as of now) has worked very well with this system. I must say, it's partially my fault for not checking windows 11 to see if the refurbished computer was covered, but still, having even just a warning that the processor was not supported would have saved us a couple days of headaches. The more unrealistic solution is existing...
Reviewed in the United States on May 4, 2025
Dell Latitude 5580 15-inch (2017) - Core i5-7300U - 16 GB - SSD 512 GBKyle D.
Purchased on April 12, 2024
Verified purchaseMy wife and I had our doubts about buying a laptop for so cheap from an online seller but we could not be happier with the product. The laptop arrived in perfect condition and if I did not know that it was refurbished I would have thought it was fresh off the shelf. Every part of it runs perfectly and I am thrilled that I decided to give this service and seller a chance. I will absolutely be coming back in the future for all of my electronic needs.
Reviewed in the United States on March 26, 2025
Dell E5450 14-inch (2020) - Core i5-5300U - 8 GB - HDD 320 GBMaria A.
Purchased on February 27, 2024
Verified purchaseI'm extremely pleased with my laptop. It's a bit on the heavy side, more suited for a man but I have come to overlook that. It works smoothly. The exterior is great, I didn't find any scratches. You can't tell that it's refurbished. This is my third laptop purchase from Back Market and I don't have any complaints. The other 2 laptops are working excellently. Overall I am extremely impressed and pleased with my purchases from Back Market, so far its been 2 phones and 3 laptops.
Reviewed in the United States on March 26, 2025
Lenovo ThinkPad E560 15-inch (2015) - Core i5-6200U - 8 GB - SSD 256 GBPeng xi L.
Purchased on September 18, 2024
Verified purchaseI would like to start by saying that I’m a very busy student, and have little spare time to fix and worry about things like this when I don’t have to. The software is diabolically out of date, even though it is technically windows 11, there are many, many drivers that are either missing, or freakishly out of date. Not to mention the amount of windows updates I need to do before I get uninterrupted work sessions. This is not a HUGE deal, just tedious. But my second and final issue is unacceptable. The screws are missing on the battery. The same screws that hold the battery in place to prevent it from disconnecting from the motherboard. I first noticed this problem when my laptop seems to randomly shut down when I was working. I first thought it was an accident and I probably pressed the power button by mistake. Then, the issue persists and eventually, after some wonky shaking and pressing buttons, the laptop magically turned on again! I didn’t think much of it and continued with my day. The issue becomes more common and more disruptive as time goes by. Eventually, I ran a diagnosis on the battery and found out that the battery itself is not the problem. I updated all the drivers...
Reviewed in the United States on March 26, 2025
Dell Latitude 5420 Laptop 14-inch (2021) - Core i5-1145G7 - 16 GB - SSD 256 GBMason S.
Purchased on August 21, 2024
Verified purchaseIt’s a good product I just feel that well you know it’s refurbished but all in all good product. Good shipping times. And just really happy. When I mean you know it’s refurbished. Idk if it’s for every laptop but the fans you can hear them a lot. Also the ports are scratched but that’s it. For fair condition that’s good!!!
Reviewed in the United States on March 26, 2025
Dell 7490 14-inch (2020) - Core i7-8650U - 16 GB - SSD 256 GBSheila C.
Purchased on March 5, 2025
Verified purchaseThis the second device I have purchased from Back Market, and I couldn't be happier with it! It's been a game changer for my setup. The performance is smooth, which makes multitasking so much easier. Plus, it's super lightweight and perfect for traveling. I love being able to take it with me without feeling weighed down. Overall, I highly recommend it for anyone looking for a reliable and portable laptop.
Reviewed in the United States on March 26, 2025
Dell Latitude 7280 12-inch (2019) - Core i7-7600U - 16 GB - SSD 512 GBAndre R.
Purchased on February 20, 2025
Verified purchaseI got this for my wife as she is starting classes soon and I felt like she needed a better laptop than the one that she already had. She is happy with it and it will suit her needs. I unfortunately assumed this one had a touchscreen like the version of it that has the i7-cpu in it, but she is still very happy with it overall. It was received quickly, and it was in very good condition.
Reviewed in the United States on March 26, 2025
Dell Latitude 5590 15-inch (2018) - Core i5-7300U - 8 GB - SSD 256 GBSteven K.
Purchased on April 3, 2025
Verified purchaseIt works perfectly for my wife and what she needed to do with it, which is just basic word processing stuff and surfing the Internet. She’s more familiar with Mac. But I told her if she wants a Mac and she could get it herself and that she needs to learn how to use windows. All in all it’s a great little PC. It came in great condition and works perfectly.
Reviewed in the United States on April 25, 2025
Dell 7490 14-inch (2020) - Core i7-8650U - 16 GB - SSD 256 GBClayton E.
Purchased on March 31, 2025
Verified purchaseOne of the biggest problems with modern digital anything is there are usually several ways to arrive at the same place.. or nearly the same place... I almost changed my order to a different unit because I finally found the correct search page which displayed all the similar units... The unit I was considering switching to, had one inch more screen but only 250 hhd instead of the 360 that I have now, which is the only real reason why I didn't change my order... So far everything is running well.. I suspected it will continue to do so 😊
Reviewed in the United States on April 14, 2025
Dell Latitude E5440 14-inch (2014) - Core i5-4310U - 4 GB - HDD 320 GBChinonso O.
Purchased on February 9, 2025
Verified purchaseThis is my first purchase from Back market and more than impressed. The laptop just came out so clean and spotless that I thought for a while, if it was sent to the wrong address? Back Market, I have come to stay and I'll recommend this amazing store to all my friends.
Reviewed in the United States on March 26, 2025
Hp EliteBook 830 G6 13-inch (2019) - Core i7-8665U - 32 GB - SSD 256 GB