RenewTronics's customer reviews

This was a very simple refurbished computer for basic school use. When it arrived it didn't boot correctly and had a rattle. I suspected some damage in shipping and that it was likely an easy repair. I sent it back according to the directions from BackMarket and the seller fixed it and had it back to me within a week. There was no cost to me. It works perfectly when it arrived. I really appreciate how they stood by their guarantee even for this relatively inexpensive product.

Bought about a month ago, so far so good. I've had to replace the battery (which is to be expected obviously) but besides that the device runs great. A few minor issues like crackling speakers and the occasional minor screen flickering but that's more of an issue with the HP Elitebooks as they get older, nothing you can really do. It's very minor / not consistent so it really doesn't bother me at all. Overall, this laptop is a steal, it has great specs and exceeds expectations for a super cheap business laptop. I also took a look at the internal components while I was swapping out a battery & it has all OEM / original parts. Great vendor and amazing price.

I’ve used these HP elite books for many years - a real workhorse. This refurbished one is the nicest I’ve ever had. Great looking and works smoothly. Too cheap really for what I was charged! A+

Laptop is fast and works great once I updated to Win 11, did have a few blemishes so not in excellent condition as stated, but will work great for what it was ordered for. So far everything loads fast and the picture is excellent. Might order another in the future.

Guess I didn’t read the total description, it arrived and was a touch screen - imagine my surprise! Few cosmetic spots but it has the memory I need and touch screen added bonus! I tell everyone if they’re looking for phone, tablet, computer, etc to check out your site. It’s my go to for electronics. 🤩

Overall, pretty good. One of the keys did not work, so I had to replace it, and the power cord came bent, with wire exposed. I suspect it won't last long and I will need to replace it. Other than that, the computer itself works well.

The sound on the computer does not work and there is a consistent audio pop up that I have to X out of. I was able to disable the pop up but I can only listen to things with headphones on. I would rate it a 5 star otherwise. Thank you.

Works well, loads fast, and is quite responsive. Only thing is that the battery life is awful. That’s not a huge deal, but having a battery that can last 7+ hours on a single charge vs. only 2 hours on a charge makes for a big convenience upgrade.

The price was reasonable and the laptop arrived well packaged. There is a large applied decal covering the back side of the screen (to hide scratches?), but it does not affect usability. I upgraded from Win 10 to Win 11 without issue. Finally, I was able to max out the memory to 40 GB. I had a nice Lenovo Thinkpad years ago for work and loved it, this one feels just as nice.