Customer reviews

Overall rating

1,009 verified reviews

Rating details

  • Accessories

    4.5/5

  • Battery

    4.7/5

  • Lens & Camera

    4.8/5

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Elizabeth W.

    Verified

    Reviewed 8/12/24, United States.

    We have had this Mac for a few years now and have had no problem with it. No running issues, overheating, nothing.

    Condition

    Excellent

    Purchased

    2/10/21

  • Michael S.

    Verified

    Reviewed 12/4/22, United States.

    Hi Greg, So far was the unit I ordered, OSX condition, ram and storage. Installed MS Office, Audcity, Td Ameritrade Think or Swim, backed / transfered all my previous file on the external drive into this unit. Custom dual screen setup. So far works excellent, Plan to buy another for the wife when I can. 2 WEEKS USING THIS IMAC, OPERATIONAL XLNT, NO ISSUES EVEN AFTER LOADING VIRUS SCAN BIT-DEFENDER, PURCHASED MS OFFICE AND LOADED DAVINCI VIDEO SOFTWARE FOR LIGHT EDITS, AND TD THINK OR SWIN, SO FAR ALL GOOD, THAN YOU FOR A FINE DEAL AND A SOLID MACHINE. MICHAEL S. SMITH ALPINE EDGE FILMS MICHAELSMITHMUSICSCORE ALPINE EDGE AVIATION This is the second Mxx from backmarket, other is my audio-video 27" Retina workstation, amazing also, no issues.

    Condition

    Excellent

    Purchased

    11/22/22

  • Matthew M.

    Verified

    Reviewed 1/24/24, United States.

    Even though I bought a "good" condition mouse it was practically new. There were minor scratches and it works amazing. The mouse it pretty heavy, so it won't fall off a table by accident.

    Condition

    Good

    Purchased

    2/14/22

  • Megan V.

    Verified

    Reviewed 7/29/22, United States.

    Oh how I have missed using a Mac! I'm so in love with this computer. This particular model is the best of the best in my opinion. At my old job, the Supervisors all had this kind of MacBook Pro. I knew that when I was ready to upgrade my old computer (Windows PC Laptop) I would be getting a MacBook Pro. I just never imagined I'd find one this NICE in my price range. Thank you BackMarket and thank you to the refurbisher to did such a great job with my computer.

    Condition

    Excellent

    Purchased

    7/13/22

  • Abdiel F.

    Verified

    Reviewed 11/14/23, United States.

    It was good for about a year until my daughter cracked the screen. But it still works just has a crack.

    Condition

    Good

    Purchased

    6/26/22

  • Shania W.

    Verified

    Reviewed 11/29/22, United States.

    Imma give y’all the scoop on this product lol IT WAS AWESOME it works great the sound on it is loud and clear and I really love how it came with a charger, I thought it was gon be just the computer lol so thanks for that. Definitely 10/10!

    Condition

    Fair

    Purchased

    11/17/22

  • Arlene A.

    Verified

    Reviewed 6/29/23, United States.

    It took several tries to get one where the functions worked but, I did it!! Sadly, I have broken the screen and have been told it would be cheaper to buy another one than to replace the screen so I am BACK!!!

    Condition

    Good

    Purchased

    2/8/21

  • Bakari A.

    Verified

    Reviewed 3/10/22, United States.

    Excellent transaction!! I was anxious about the quality of the refurbished unit, especially considering the great price I was getting. After receiving the unit, I was delighted to see what appeared to be a practically brand new unit. No exterior blemishes that I could detect and more importantly, it works exactly as expected. Will definitely come back to BackMarket for my next electronics purchase.

    Condition

    Excellent

    Purchased

    2/25/22

  • Jacob F.

    Verified

    Reviewed 1/27/22, United States.

    Quick delivery of an excellently refurbished piece of machinery. It runs like butter, and the packaging was substantial. No disgruntled, non-unionized package handler could have hurt this thing in the delivery process. I'm always pleased with BackMarket and their partners in shine. 'Preciate y'all!

    Condition

    Good

    Purchased

    1/14/22

  • Kenna K.

    Verified

    Reviewed 2/25/23, United States.

    10/10. After owning the iPad for a year it’s still working perfectly. This is my first stop shop for all electronics now.

    Condition

    Good

    Purchased

    12/28/21