SimplyMacs's customer reviews

Originally received a MacBook Air M1 2020 in Fair condition. Screen had the “stage light issue” so I sent it back. Got a replacement that looks literally nearly perfect and has an 88% battery health. I’m impressed! Backmarket was very helpful through all of this as well.

I’ve ordered from Backmarket before and while can say it wasn’t a perfect experience I got what I paid for at the time. It was a MacBook Pro 2017 and was ordered in 2021. It was listed as fair but shipped to me looking brand new. But right after a year the logic board went out. I was hesitant to do it again but I decided to give it another go. This time I chose a MacBook Pro M1 Pro. It was listed as excellent. I needed it quickly so I paid for next day shipping. I ordered it Tuesday afternoon it came Friday evening. I guess that’s how 48hrs works in shipping. When it arrived it was packed very well. I thought I received the wrong one at first. It was black. Then I noticed it was in a protective case. I thought, ‘oh wow a free case’. Then I said wait let’s see if it’s covering something up. I took off the case to find a near perfect machine. There was one fine hairline scratch on the top of the MacBook. Other than that it was perfect. The keyboard even had this super soft keyboard protector. It’s not great for late night when you want to use the backlit keyboard but it’s still a great keyboard protector. It also came with an older Mac charger and a MagSafe wire. Luckily I had 96w A...

I am very happy with my MacBook Pro (2020) 13-inch - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 512GB... Shipped in a secured box and came in great shape... I couldn't be happier and thank you Back Market... I highly recommend!

Received my iPhone 15 Pro Max just now through UPS. Came a day earlier and appearance wise it is absolutely spotless clean all over edges and screen, was packed very well and securely with bubble wrap and came in a solid cardboard case. Happy with the appearance and looks of the iPhone 15 Pro max so far. Updated it to latest ios 18.1 beta 2 version now. Battery health came as 89% with cycle counts 353 manufacturer date August 2023 and first use date as September 2023. There is no apple warranty coverage so will be leveraging the back market 12 months warranty. Will be shipping the old device for trade in back in 1-2 days.

I had my doubts and thoughts of using black market but when I found some of the reviews from simply Mac I was scared because I only read the bad reviews.even though I chose for my product to come in excellent there were a scratch or two on the laptop I can live with it it looks stunning thank you so much simply Mac for allowing me to receive a case with my laptop.also hope you excel to the top and never decrease thank you so much! Hashtag proud customer!!!!☺️

Ok so I have had my laptop for almost two weeks now, I wanted to wait at least a little bit before reviewing. I am typing this review from the computer and so far it is EXCELLENT. I previously had a MacBook Pro 2012 and I bought it used over ten years ago but over a local marketplace not a refurbished laptop so I was hesitant but I am aware of the tanks of a machine matchbook pros are so I decided to have a little faith. The computer is a beauty, such an upgrade from my 2012 version made it look ancient haha. I got the 2019 in space gray and I love how dark it is I love how sleek it is, I edit videos a lot and I am obsessed with the Touch Bar! The only mention I want to give is I did buy EXCELLENT condition and it had a handful of scratches I would say less than five, only visible when looking closely but I was kind of expecting perfect condition but honestly I don't mind now after having it a few days. The first scratch on any new device is the most painful so at least it will prevent me from having that experience. Overall extremely happy with my computer so far. Will absolutely be updating in a few months as I know how nerve racking big purchases like this can be and I want to ...

Couldn’t be any happier! I’ve bought several iPhones and iPads here for my kids and now the MacBook and I have no complaints. Of all the places to buy used or refurbished Apple gear that you can trust, this is the spot. Thanks Backmarket!

First time buying refurbished and I couldn’t be happier. My Air was superbly packaged and even included a soft-touch protective case and keyboard protector. Everything looked and felt brand new, and I was delighted to power on the laptop to find a healthy battery and a system that’s been working like a dream since day one. Gold star experience from purchase to unboxing — will definitely come back here for my next Apple!

honestly was so scared about buying a refurbished one but i’m so happy with the results!! i’ve only had it for a few days but it’s in such good condition and looks brand new!! the battery life isn’t horrible. nothing wrong with the keys or anything. it’s pretty fast. will update in a month to see how it is