Customer reviews

Overall rating

33 verified reviews

Rating details

  • Overall performance

    3.5/5

  • Accessories

    4.3/5

  • Battery

    3.8/5

  • Appearance

    3.8/5

  • Lens & Camera

    4.6/5

  • Packaging

    3.6/5

  • Shipping

    4/5

Reviews

  • Tyashia M.

    Verified

    Reviewed 1/26/24, United States. US

    I love this watch ! It works so well and even though I’ve had it for a little while it still works like new.

    Condition

    Excellent

    Purchased

    12/4/22

  • Jadashia M.

    Verified

    Reviewed 12/10/22, United States. US

    The watch was great literally nothing wrong with it! The customer service through back market and with the protection plan was great very helpful! Although, I wasn’t able to get my watch returned (sent back due to it not being updated properly) I was given a complete refund which helped me to buy a different one from somewhere else that was in my price range (this watch in this exact condition) went up almost $50-$60! I do however recommend them because my sister ordered the same exact watch at the same exand it was perfect it worked just fine!

    Condition

    Excellent

    Purchased

    12/4/22

  • John S.

    Verified

    Reviewed 10/28/22, United States. US

    Purchased a good condition watch. What does that mean? Two relatively minor scratches and battery health at 91%. For the savings of buying used, I can live with it. I'm very happy with my purchase and will shop here again for my next Apple product.

    Condition

    Good

    Purchased

    8/18/22

  • Godwyll A.

    Verified

    Reviewed 5/5/22, United States. US

    I was very amazed at the condition of the phone. I bought the excellent condition and it was nothing short of that. There were no problems with phone and everything worked perfectly. I was a bit skeptical about the vendor because they had no reviews, but it turned out to be

    Condition

    Excellent

    Purchased

    4/13/22

  • Sean B.

    Verified

    Reviewed 5/27/22, United States. US

    I absolutely love it! I haven't notice anything wrong with it and it's scratch free as far as I can tell. No screen burns. I will recommend this site.

    Condition

    Good

    Purchased

    5/14/22

  • Mohammed A.

    Verified

    Reviewed 5/6/22, United States. US

    I purchased it for India. Unlocked version works fine. Scratches are very hard to notice. Buy the top one. (Excellent).

    Condition

    Excellent

    Purchased

    4/15/22

  • Mel L.

    Verified

    Reviewed 4/29/22, United States. US

    Phone was in excellent condition. No problems at all getting it in service with the carrier. I will use Back Market again when I need to replace a device.

    Condition

    Excellent

    Purchased

    4/19/22

  • Amanda H.

    Verified

    Reviewed 8/17/22, United States. US

    The watch itself looked nice. But the battery health on the watch itself said it was at 76% and said it needed to be replaced. I contacted the seller through Back Market and they ignored me for 5 days until I hit the SOS button. Suddenly they reached out and said they would refund me. I said I liked the watch, just wanted the battery replaced. They sent a return tag, I sent it off that day. The address they listed wasn't able to receive the package on a Saturday and they didn't get the package until Tuesday... They gave me a refund instead of trying to replace a battery.. I spend 2 weeks trying to get in touch with them and asking for the battery replaced. Thats part of refurbishing a watch. Only for them to not talk to me at all and take it back. Poor customer service all around

    Condition

    Good

    Purchased

    8/2/22

  • Devonte W.

    Verified

    Reviewed 5/26/22, United States. US

    Good product for the money!!! Phone in better condition then I expected!! Will buy all my phones off here!! Thanks guy

    Condition

    Good

    Purchased

    5/16/22

  • Hatice G.

    Verified

    Reviewed 12/30/22, United States. US

    Although the shipping was all good and the watch is working well, it has a lot of scratches and the charges isn’t original. That was really dis

    Condition

    Excellent

    Purchased

    12/5/22