Phone Depot's customer reviews

I received my refurbished iPhone 14 a few weeks ago. Once the phone was set up it has operated flawlessly. I am pleased with my purchase and significant savings that I got from Back Market. I would highly recommend this approach looking for anyone in the market for a replacement phone. My only concern is the extended warranty plan that I purchased with the phone looks like it may be complicated to navigate. This is just an opinion as I have not tried to use this service and hopefully will not need to use.

I been using the iPhone for almost 2 weeks now, this is not my first purchase from back market and I never disappointed with their products and services. I ordered the iPhone 13 Pro alpine green and I’m very impressed with that color. The iPhone arrived pretty quick and the condition is flawless. The phone runs smooth and the battery lasted about day and a half. So far so good. I’ll definitely continue doing business with back market and their awesome refurbished items. Thanks!!

my first back Market experience and i am 100% satacfied. this came with only minor wear and a 82% battery capacity and for a used phone i got what i expected. it was unclocked and works just fine on metro by T-Mobile. thanks!!

⭐️⭐️⭐️⭐️⭐️ 5 Stars – Back Market Came Through Big Time! I recently purchased a Samsung S24 from Back Market, and I couldn’t be happier with my experience. The phone is absolutely perfect—sleek, powerful, and just what I needed. It looks and runs like new! What really impressed me was the warranty that came with it. Knowing I’m covered gives me real peace of mind, and it’s something most other places don’t offer at this level for refurbished devices. Back Market made the whole process easy, affordable, and stress-free. Great product, great service, great value. This is now my go-to place for tech! Highly recommend!

I was initially skeptical about purchasing a refurbished phone, but I found that it matched the description perfectly. It was in excellent condition, and I have had no issues with it. I shared your company information with my family and friends, highlighting how easy it was to place an order and that I was completely satisfied with the experience. Thank you, Ellen Parker

I got the Samsung Galaxy s22 in the Pink Gold color in Excellent Condition and can I just say this is way better than excellent condition, it is like brand new condition! I got it all hooked up with no problems! I absolutely love this phone! Back Market did it again and I will definitely keep getting more from them!

I love my new Samsung Galaxy S25 Ultra! Having an iPhone, I really thought it would be difficult to use and set up but I was wrong! The features on the phone are easy for me use and the camera takes amazing photos! Using Back Market has been a positive experience. I will definitely use it again in the future. Thank you!

I was a little bit skeptical to order refurbished from an unknown outfit, so decided to order the Galaxy S23 I wanted in Good or Excellent condition. Guess what I received? A Galaxy S23 in excellent, excellent condition. My favorite place now for future purchases.

I’m so happy with my new reconditioned computer from Back Market! It arrived well-packaged and in excellent condition. Transfer of data from my old MacBook Air was seamless and I couldn’t be more pleased.