The Phone Cellar's customer reviews

4.4/5

297 verified reviews in the last 24 months.

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  • R

    Ronald B.

    Purchased on February 4, 2025

    Verified purchase
    5/5

    I purchased the Google Pixel 8 Pro because I was fed up with issues with the Samsung devices I have had. I previously had Motorola devices and thought Samsung was an upgrade. I couldn't have been more wrong. The Pixel 8 was a huge upgrade and transferring apps and such was nearly effortless. In addition Back Market has the absolute best deals on phones. This was my third purchase through Back Market. I couldn't be more pleased.

    Reviewed in the United States on March 26, 2025

    Google Pixel 8 Pro 256GB - Black - Unlocked
  • A

    Amy W.

    Purchased on December 1, 2023

    Verified purchase
    5/5

    This is my second wonderful experience with BackMarket!! My Apple Watch (series 2) 2022 came in excellent condition, just as described. It works beautifully with no issues. Easy to set up, awesome battery life. Thank you to a company for creating a reliable place consumers can buy refurbished items at a reasonable price. I am sure I will be back for future purchases as the needs arise!

    Reviewed in the United States on March 26, 2025

    Apple Watch (Series 2) 2022 - Wifi Only - 40 mm - Aluminium Starlight - Sport band Beige
  • T

    Thandolwethu M.

    Purchased on March 6, 2025

    Verified purchase
    4.6/5

    Absolutely love my laptop. It works perfectly, the letter E is worn out but nothing to cry about, also has one scratch which isn’t a big issue but I love my purchase, came with original apple charger and packaging was very good

    Reviewed in the United States on March 26, 2025

    MacBook Air Retina 13-inch (2019) - Core i5 - 8GB - SSD 128GB
  • A

    Anne W.

    Purchased on March 6, 2025

    Verified purchase
    4.2/5

    I want to love everything about my new computer. I do like it a lot. The only major bummer is the right side shift doesn't work and I'm right handed. I was surprised that it was allowed to be shipped with that issue. I'm not sure how to proceed to get it fixed, but I certainly don't want to spend any money fixing my new (used) computer. I don't know if I would purchase another piece of equipment from Back Market. But I like the idea.

    Reviewed in the United States on March 26, 2025

    MacBook Pro Retina 16-inch (2019) - Core i9 - 16GB - SSD 1000GB
  • K

    Keith H.

    Purchased on February 15, 2025

    Verified purchase
    5/5

    Disappointed. The pixel 9 feels like a downgrade from the Samsung S9+. Significantly heats up during moderate use like gps or gaming, frequent disconnection from Android auto, closing background apps when switching between apps. The pixel 9 is a poor choice.

    Reviewed in the United States on March 26, 2025

    Google Pixel 9 128GB - Black - Unlocked
  • B

    Brendan M.

    Purchased on May 8, 2023

    Verified purchase
    4.5/5

    This phone was in excellent, EXCELLENT condition for a refurbished phone. One tiny, tiny minor surface blemish on reverse side casing. They have won a customer for life and I will be buying my phones through BackMarket in the future. Everything works as promised, no issues after 15 months.

    Reviewed in the United States on March 26, 2025

    Google Pixel 7 Pro 128GB - Black - Unlocked
  • L

    Laura D.

    Purchased on November 21, 2024

    Verified purchase
    4.9/5

    Arrived so quickly. And in near perfect condition! I opted for "good" and definitely could have gotten away with "fine" because there were only the slightest scratches on the corner (completely coverable by the case). Excellent pricing.

    Reviewed in the United States on March 26, 2025

    Google Pixel 7 128GB - Black - Unlocked
  • J

    Jeslyn P.

    Purchased on September 21, 2024

    Verified purchase
    5/5

    I received the MacBook sooner than originally expected and it was in good condition, although I paid for fair. The only thing I will say is that the ports were dirty as if they had never been cleaned. I cleaned them, no big deal. I would order from this seller again. I bought a pink case and keyboard to cover for aesthetic reasons, not because there was much visible damage.

    Reviewed in the United States on March 26, 2025

    MacBook Air 13-inch (2017) - Core i5 - 8GB - SSD 128GB
  • S

    Susan C.

    Purchased on November 10, 2023

    Verified purchase
    5/5

    I am not a techy person and only have a cell phone because it is required to live in the real world today. My old one was at death's door. I needed more memory and wanted a better camera. With the help of some techy younger relatives I chose a Google Pixel 7. Ordering from Back Market was straightforward and simple. The phone arrived in pristine condition within a couple of days, looking like a brand new phone. With help (a lot of it) I got the data transferred from my old phone and was up and running. The battery life is great, the phone is so much faster than my old one and the camera is excellent. I am very pleased with my purchase but will probably use about 1% of the features on this phone. But nice to know it has the ability to do more. And I paid about half of what the phone would cost new. Thank you, Back Market!

    Reviewed in the United States on March 26, 2025

    Google Pixel 7 256GB - Black - Unlocked
  • O

    Orion H.

    Purchased on November 29, 2024

    Verified purchase
    5/5

    honestly, wonderful phone. The only little thing I've noticed is my own apprehension to fold the phone, and that my VPN likes disconnecting, whereas on previous devices I did not have that issue. The vegan leather backing material is also very convenient, as it has just enough grip to be comfortable without a case on this.

    Reviewed in the United States on March 26, 2025

    Motorola Razr 40 128GB - Green - Unlocked