The Phone Cellar's customer reviews

354 verified reviews in the last 10 years.

Filter by stars

  • F

    Franz V.

    Purchased on August 8, 2025

    Verified purchase

    Back market gave me the best service that anyonecouldaskfor. The razr came looking like brand new and it came 2 days earlier than expected. I must be honest I was worried because it is reconditioned, but all that doubt and worries went away when I opened the box and surprised my wife. Thank you back market.

    Item

    Motorola razr 2024 256GB - Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on August 24, 2025

  • C

    Candace A.

    Purchased on October 18, 2024

    Verified purchase

    2nd tablet I bought from them... 1st ipad I bought for my son.. was also in perfect condition.. this one I purchased for myself.... this tablet was in great condition... no problems at all came super quick as well overall happy with my purchase.

    Item

    iPad Pro 11-inches (2020) 2nd gen 256 GB - Wi-Fi - Silver

    Condition

    Good

    Reviewed in the United States on November 6, 2024

  • J

    Jeslyn P.

    Purchased on September 21, 2024

    Verified purchase

    I received the MacBook sooner than originally expected and it was in good condition, although I paid for fair. The only thing I will say is that the ports were dirty as if they had never been cleaned. I cleaned them, no big deal. I would order from this seller again. I bought a pink case and keyboard to cover for aesthetic reasons, not because there was much visible damage.

    Item

    MacBook Air 13-inch (2017) - Core i5 - 8GB - SSD 128GB

    Condition

    Fair

    Reviewed in the United States on October 15, 2024

  • R

    Ronald B.

    Purchased on February 4, 2025

    Verified purchase

    I purchased the Google Pixel 8 Pro because I was fed up with issues with the Samsung devices I have had. I previously had Motorola devices and thought Samsung was an upgrade. I couldn't have been more wrong. The Pixel 8 was a huge upgrade and transferring apps and such was nearly effortless. In addition Back Market has the absolute best deals on phones. This was my third purchase through Back Market. I couldn't be more pleased.

    Item

    Google Pixel 8 Pro 256GB - Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on February 20, 2025

  • S

    Slug M.

    Purchased on August 14, 2025

    Verified purchase

    Phone works great and came clean and in good condition. 7$ for a 2 year warranty is insane. i will never again make the mistake of buying a refurbished phone without warranty after the pixel 6 pro I got on amazon bricked itself in 3 months and left me boned

    Item

    Galaxy S21 FE 5G 128GB - Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on September 1, 2025

  • K

    Keith H.

    Purchased on February 15, 2025

    Verified purchase

    Disappointed. The pixel 9 feels like a downgrade from the Samsung S9+. Significantly heats up during moderate use like gps or gaming, frequent disconnection from Android auto, closing background apps when switching between apps. The pixel 9 is a poor choice.

    Item

    Google Pixel 9 128GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on March 11, 2025

  • H

    Heather W.

    Purchased on July 9, 2025

    Verified purchase

    I just wanted a tablet that could handle an external keyboard and a word processor app. I have gotten exactly that, and for a good 50% less than I would have if I'd gotten it new. For what I've been using it for, it's been indistinguishable from a brand new tablet, and I'm very happy with my purchase. Someone who wants to do something more heavy duty with their tablet may have a different experience.

    Item

    Galaxy Tab A9+ 64GB - Gray - (Wi-Fi)

    Condition

    Excellent

    Reviewed in the United States on July 21, 2025

  • A

    Amy W.

    Purchased on December 1, 2023

    Verified purchase

    This is my second wonderful experience with BackMarket!! My Apple Watch (series 2) 2022 came in excellent condition, just as described. It works beautifully with no issues. Easy to set up, awesome battery life. Thank you to a company for creating a reliable place consumers can buy refurbished items at a reasonable price. I am sure I will be back for future purchases as the needs arise!

    Item

    Apple Watch (Series 2) 2022 - Wifi Only - 40 mm - Aluminium Starlight - Sport band Beige

    Condition

    Excellent

    Reviewed in the United States on December 18, 2023

  • T

    Thandolwethu M.

    Purchased on March 6, 2025

    Verified purchase

    Absolutely love my laptop. It works perfectly, the letter E is worn out but nothing to cry about, also has one scratch which isn’t a big issue but I love my purchase, came with original apple charger and packaging was very good

    Item

    MacBook Air Retina 13-inch (2019) - Core i5 - 8GB - SSD 128GB

    Condition

    Fair

    Reviewed in the United States on March 15, 2025

  • O

    Orion H.

    Purchased on November 29, 2024

    Verified purchase

    honestly, wonderful phone. The only little thing I've noticed is my own apprehension to fold the phone, and that my VPN likes disconnecting, whereas on previous devices I did not have that issue. The vegan leather backing material is also very convenient, as it has just enough grip to be comfortable without a case on this.

    Item

    Motorola Razr 40 128GB - Green - Unlocked

    Condition

    Good

    Reviewed in the United States on December 15, 2024