The Phone Cellar's customer reviews

242 verified reviews in the last 24 months.

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  • C

    Candace A.

    Purchased on October 18, 2024

    Verified purchase

    2nd tablet I bought from them... 1st ipad I bought for my son.. was also in perfect condition.. this one I purchased for myself.... this tablet was in great condition... no problems at all came super quick as well overall happy with my purchase.

    Item

    iPad Pro 11-inches (2020) 2nd gen 256 GB - Wi-Fi - Silver

    Condition

    Good

    Reviewed in the United States on November 6, 2024

  • J

    Jeslyn P.

    Purchased on September 21, 2024

    Verified purchase

    I received the MacBook sooner than originally expected and it was in good condition, although I paid for fair. The only thing I will say is that the ports were dirty as if they had never been cleaned. I cleaned them, no big deal. I would order from this seller again. I bought a pink case and keyboard to cover for aesthetic reasons, not because there was much visible damage.

    Item

    MacBook Air 13-inch (2017) - Core i5 - 8GB - SSD 128GB

    Condition

    Fair

    Reviewed in the United States on October 15, 2024

  • R

    Ronald B.

    Purchased on February 4, 2025

    Verified purchase

    I purchased the Google Pixel 8 Pro because I was fed up with issues with the Samsung devices I have had. I previously had Motorola devices and thought Samsung was an upgrade. I couldn't have been more wrong. The Pixel 8 was a huge upgrade and transferring apps and such was nearly effortless. In addition Back Market has the absolute best deals on phones. This was my third purchase through Back Market. I couldn't be more pleased.

    Item

    Google Pixel 8 Pro 256GB - Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on February 20, 2025

  • A

    Amy W.

    Purchased on December 1, 2023

    Verified purchase

    This is my second wonderful experience with BackMarket!! My Apple Watch (series 2) 2022 came in excellent condition, just as described. It works beautifully with no issues. Easy to set up, awesome battery life. Thank you to a company for creating a reliable place consumers can buy refurbished items at a reasonable price. I am sure I will be back for future purchases as the needs arise!

    Item

    Apple Watch (Series 2) 2022 - Wifi Only - 40 mm - Aluminium Starlight - Sport band Beige

    Condition

    Excellent

    Reviewed in the United States on December 18, 2023

  • D

    De'andra W.

    Purchased on July 20, 2025

    Verified purchase

    Physically in perfect condition when it arrived! I didn’t consider this before buying but it came without instructions (duh) so it took a bit of clicking around to set up. No USB cord included so can only connect to tv with Bluetooth so it doesn’t do anything for sound from my Blu-ray player. Also seems to be a max output on volume. After a few clicks it just stops getting louder. It’s fine because I live in a small apartment but if I was using it for a large living area or movie room it wouldn’t be enough. Good for my setup though.

    Item

    Soundbar Samsung HW-C400/ZA-RB - Black

    Condition

    Excellent

    Reviewed in the United States on August 11, 2025

  • H

    Heather W.

    Purchased on July 9, 2025

    Verified purchase

    I just wanted a tablet that could handle an external keyboard and a word processor app. I have gotten exactly that, and for a good 50% less than I would have if I'd gotten it new. For what I've been using it for, it's been indistinguishable from a brand new tablet, and I'm very happy with my purchase. Someone who wants to do something more heavy duty with their tablet may have a different experience.

    Item

    Galaxy Tab A9+ 64GB - Gray - (Wi-Fi)

    Condition

    Excellent

    Reviewed in the United States on July 21, 2025

  • T

    Thandolwethu M.

    Purchased on March 6, 2025

    Verified purchase

    Absolutely love my laptop. It works perfectly, the letter E is worn out but nothing to cry about, also has one scratch which isn’t a big issue but I love my purchase, came with original apple charger and packaging was very good

    Item

    MacBook Air Retina 13-inch (2019) - Core i5 - 8GB - SSD 128GB

    Condition

    Fair

    Reviewed in the United States on March 15, 2025

  • S

    Susan C.

    Purchased on November 10, 2023

    Verified purchase

    I am not a techy person and only have a cell phone because it is required to live in the real world today. My old one was at death's door. I needed more memory and wanted a better camera. With the help of some techy younger relatives I chose a Google Pixel 7. Ordering from Back Market was straightforward and simple. The phone arrived in pristine condition within a couple of days, looking like a brand new phone. With help (a lot of it) I got the data transferred from my old phone and was up and running. The battery life is great, the phone is so much faster than my old one and the camera is excellent. I am very pleased with my purchase but will probably use about 1% of the features on this phone. But nice to know it has the ability to do more. And I paid about half of what the phone would cost new. Thank you, Back Market!

    Item

    Google Pixel 7 256GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on November 29, 2023

  • A

    Anne W.

    Purchased on March 6, 2025

    Verified purchase

    I want to love everything about my new computer. I do like it a lot. The only major bummer is the right side shift doesn't work and I'm right handed. I was surprised that it was allowed to be shipped with that issue. I'm not sure how to proceed to get it fixed, but I certainly don't want to spend any money fixing my new (used) computer. I don't know if I would purchase another piece of equipment from Back Market. But I like the idea.

    Item

    MacBook Pro Retina 16-inch (2019) - Core i9 - 16GB - SSD 1000GB

    Condition

    Fair

    Reviewed in the United States on March 26, 2025

  • K

    Keith H.

    Purchased on February 15, 2025

    Verified purchase

    Disappointed. The pixel 9 feels like a downgrade from the Samsung S9+. Significantly heats up during moderate use like gps or gaming, frequent disconnection from Android auto, closing background apps when switching between apps. The pixel 9 is a poor choice.

    Item

    Google Pixel 9 128GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on March 11, 2025