The Phone Cellar's customer reviews

4.2/5

81 verified reviews in the last 6 months.

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  • A

    Amy W.

    5/5

    Reviewed in the United States on December 18, 2023

    This is my second wonderful experience with BackMarket!! My Apple Watch (series 2) 2022 came in excellent condition, just as described. It works beautifully with no issues. Easy to set up, awesome battery life. Thank you to a company for creating a reliable place consumers can buy refurbished items at a reasonable price. I am sure I will be back for future purchases as the needs arise!
    Apple Watch (Series 2) 2022 - Wifi Only - 40 mm - Aluminium Starlight - Sport band Beige

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    Purchased on December 1, 2023

  • S

    Susan C.

    5/5

    Reviewed in the United States on November 29, 2023

    I am not a techy person and only have a cell phone because it is required to live in the real world today. My old one was at death's door. I needed more memory and wanted a better camera. With the help of some techy younger relatives I chose a Google Pixel 7. Ordering from Back Market was straightforward and simple. The phone arrived in pristine condition within a couple of days, looking like a brand new phone. With help (a lot of it) I got the data transferred from my old phone and was up and running. The battery life is great, the phone is so much faster than my old one and the camera is excellent. I am very pleased with my purchase but will probably use about 1% of the features on this phone. But nice to know it has the ability to do more. And I paid about half of what the phone would cost new. Thank you, Back Market!
    Google Pixel 7 - Unlocked

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    Purchased on November 10, 2023

  • N

    Nicholas H.

    4.6/5

    Reviewed in the United States on March 4, 2024

    MacBook Pro (2021) 14.2-inch - Apple M1 Pro arrived in perfect condition. I ordered excellent quality and looks brand new. Wasn't packed especially well or anything but the machine is perfect. They did send the wrong charger... a USBC versus the magsafe which is what this machine calls for... but backmarket issued me a credit so I just bought my own. Definitely impressed overall.
    MacBook Pro 14" (2021) - QWERTY - English

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    Purchased on February 25, 2024

  • M

    Mary ellen H.

    4.5/5

    Reviewed in the United States on January 8, 2024

    My new ipad arrived swiftly and looks to be in perfect condition. Started right up. So far, so good, though I've only had it a few weeks. Oh, and the lightning cord seemed a little wonky; the device kept buzzing on and off when I plugged it in. But I tried a different one I had and it worked. Later, I tried the cord that arrived with the ipad again and it seemed to work. Still puzzling over that one.
    iPad 10.2 (2021) - Wi-Fi

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    Purchased on December 20, 2023

  • J

    Jacob G.

    4.6/5

    Reviewed in the United States on April 21, 2024

    Don't know for sure if this would happen to you but my item actually arrived open box rather than refurbished.
    Apple Watch (Series 8) September 2022 - Wifi Only - 45 mm - Aluminium Gray - Sport band Black

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    Purchased on April 2, 2024

  • J

    Jeffrey D.

    5/5

    Reviewed in the United States on October 25, 2023

    I purchased a Samsung Z flip 4, being the first flip phone I didn't want to invest a lot of money into the unknown. I bought a "good" condition phone, but when it arrived I thought a mistake was made because the phone looked brand new. It still had some of the original plastic film on it. My next purchase will definitely be with Back Market.
    Galaxy Z Flip4 - Unlocked

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    Purchased on October 8, 2023

  • K

    Kable S.

    4.8/5

    Reviewed in the United States on January 26, 2024

    Watch came in excellent condition (more than excellent) the watch has zero scratches, anywhere, the battery is still 100% so it is fully brand new. Packaging was less than ideal with bubble wrap around the watch face, and a little bag for accessories with no extra packing, but it came perfect.
    Apple Watch (Series 8) September 2022 - Wifi Only - 45 mm - Aluminium Starlight - Sport band Starlight

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    Purchased on January 19, 2024

  • T

    Teresa J.

    5/5

    Reviewed in the United States on January 5, 2024

    My package was delivered in great and surprisingly shape with no scratches or lose ends. The manual was easy to read and right to the point. It came with voice cancellation and a pretty color. I most definitely recommend because they are in good shape. (10/10)
    Beats Solo 3 Headphone Bluetooth with microphone - Rose Gold

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    Purchased on December 29, 2023

  • M

    Madison O.

    4.6/5

    Reviewed in the United States on November 15, 2023

    Awesome, minus the fact that it didn't come with a sim tray? I had to buy my own, and even then, it didn't read my sim card. Very confusing stuff, but I was planning on switching to a new phone provider with a digi sim anyway.
    Google Pixel 7 - Unlocked

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    Purchased on October 11, 2023

  • T

    Tyler K.

    5/5

    Reviewed in the United States on November 21, 2023

    I love it! Other than what seemed to be a fingernail between the screen and keyboard, the item was just as expected. I bought it in fair condition so I expected a few scratches but it worked perfectly! The battery health was normal and every key on the keyboard worked just fine. Would definitely recommend someone else to buy!
    MacBook Pro 13" (2017) - QWERTY - English

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    Purchased on September 12, 2023