ThePhoneStoreCo's customer reviews

Overall rating

1,629 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

  • Accessories

    4.3/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Emily P.

    Verified

    Reviewed 8/24/25, United States.

    Love my device. Shipped quickly and was in perfect shape. No issues. Love buying from backmarket! Be aware- the watch band is not the apple version, but a flimsier duplicate. Not a problem but something buyers should expect.

    Condition

    Excellent

    Purchased

    8/8/25

  • Franchesca I.

    Verified

    Reviewed 4/6/25, United States.

    This is the 3rd time I've purchased a refurbished phone from backmarket. I am absolutely a loyal customer and fan now so much so that I have recommended this site to everyone I know who's in the market for a new phone tablet ect. I love my s25 and have had no problems and the trade in program rocks! I love it!

    Condition

    Fair

    Purchased

    3/24/25

  • Daniel K.

    Verified

    Reviewed 10/13/25, United States.

    Fast delivery, phone is as advertised, very happy with price. This is the 3rd phone I’ve ordered over the last several years. Never had a problem. Next time I need a phone I will definitely come back Thanks!

    Condition

    Excellent

    Purchased

    9/29/25

  • Jamerah L.

    Verified

    Reviewed 10/31/25, United States.

    It came super quick, I love the cheap price and how it’s great for the quality of the phone! I got this phone for my dad and the audio quality is pretty good, I can call and text him as usual once I put a sim card in, and it’s not super slow or anything. It does lag sometimes but I cleared up the storage to help. I will be shopping with backmarket more often!

    Condition

    Excellent

    Purchased

    10/14/25

  • Charles N.

    Verified

    Reviewed 8/6/25, United States.

    So far no problems. No issues with the screen, the battery charges and holds the charger for a reasonable time, and was able to insert and connect to Spectrum once they turned it on, on their side. It's for my Father, who is technically disinclined, so as long as the phone works, and the hearing aid app that he got it for, he should be happy. Or at least as happy as he can be with having a smart phone. ;o)

    Condition

    Excellent

    Purchased

    7/20/25

  • Isaiah V.

    Verified

    Reviewed 10/26/25, United States.

    I've made many purchases with BackMarket, and I have received nothing short of great quality everytime! I bought this Macbook as a programmer and music producer on a tight budget going back to school. Condition was better than expected as always. Coming from the M4 which I had to return, the Intel macbook does indeed run hot and has a noticeable decrease in battery life only after 300 cycles. But once upgraded to macOS 26 and I got a few apps, it still runs faster than any Windows computer I've ever had. Definitely a great buy if you're on an extremely tight budget. Thanks BackMarket!!

    Condition

    Fair

    Purchased

    10/14/25

  • Gazzy A.

    Verified

    Reviewed 8/17/25, United States.

    THIS IS AN EXTRAORDINARY OPPORTUNITY AND THANK YOU ALL FOR GETTING ME UPDATED WITH THE GREATEST DEVICES FOR A GREAT GREAT VALUE AND LOOK UPDATED WITH SOCIETY P.S MY PHOTOGRAPHY LIFE HAS ELEVATED THANKS TO YALL CHEERS

    Condition

    Excellent

    Purchased

    8/1/25

  • David H.

    Verified

    Reviewed 8/11/25, United States.

    Great buy, fast delivery, excellent service. Will definitely be a return customer.

    Condition

    Good

    Purchased

    7/28/25

  • Galachia T.

    Verified

    Reviewed 7/27/25, United States.

    I love it .

    Condition

    Fair

    Purchased

    7/12/25

  • Michael M.

    Verified

    Reviewed 6/18/25, United States.

    the phone came packaged really well. It was easy to get it set up and all the apps needed inatalled. The only issue I've had is for some reason I cannot get the Bluetooth to work. When I turn it on it just spins and never turns on.

    Condition

    Good

    Purchased

    5/30/25