ThePhoneStoreCo

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,749 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.4/5

  • Accessories

    4.3/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Woodlens M.

    Verified purchase

    Reviewed 1/18/26, United States.

    The exterior was impeccable, without any visible scratches, the battery is brand new, and even for a device in good condition, that's incredible. I think Back Market does an excellent job; for me, it's a 9.5/10.👍

    Condition

    Fair

    Purchased

    1/7/26

  • Lillian H.

    Verified purchase

    Reviewed 1/16/26, United States.

    The phone came PERFECT battery 100% came super fast no cracks or any damage at all and this is in fair condition this is my 2nd phone from backmarket and I definitely recommend I’m super satisfied!!!

    Condition

    Fair

    Purchased

    1/13/26

  • Juan C.

    Verified purchase

    Reviewed 11/16/25, United States.

    Look at the battery settings, found out that this phone is created in January 2025. And I guess to be inspected or to be checked out or whatever happened in July 2025. So as far as I can tell, the second person ever used this device. So it is a brand new phone. And I got it at a great deal from backmarket.

    Condition

    Good

    Purchased

    11/4/25

  • Emily P.

    Verified purchase

    Reviewed 8/24/25, United States.

    Love my device. Shipped quickly and was in perfect shape. No issues. Love buying from backmarket! Be aware- the watch band is not the apple version, but a flimsier duplicate. Not a problem but something buyers should expect.

    Condition

    Excellent

    Purchased

    8/8/25

  • Merdi M.

    Verified purchase

    Reviewed 1/17/26, United States.

    Just got my iPhone 14 Pro from Back Market and I’m honestly impressed. The phone looks and works like new, battery health is great, and everything runs smoothly. Shipping was fast and the packaging was secure. Definitely exceeded my expectations. I’d recommend Back Market to anyone looking for a great deal on a like-new phone.

    Condition

    Fair

    Purchased

    1/14/26

  • Franchesca I.

    Verified purchase

    Reviewed 4/6/25, United States.

    This is the 3rd time I've purchased a refurbished phone from backmarket. I am absolutely a loyal customer and fan now so much so that I have recommended this site to everyone I know who's in the market for a new phone tablet ect. I love my s25 and have had no problems and the trade in program rocks! I love it!

    Condition

    Fair

    Purchased

    3/24/25

  • Lee J.

    Verified purchase

    Reviewed 12/29/25, United States.

    My daughter absolutely loves this phone, it was an early Christmas gift, and she’s been in awe of all the new features. Seeing her so excited made it even more special. I also really appreciated the fast and easy shipping. I’ll definitely be recommending this company to my family and friends for their next cell phone purchase.

    Condition

    Excellent

    Purchased

    12/16/25

  • Alex L.

    Verified purchase

    Reviewed 3/26/26, United States.

    Device was shipped on time I think it came in sooner than projected. The condition was listed as excellent but there were signs of wear and tear on the shell of the macbook. Screen was perfect. Still really good condition.

    Condition

    Excellent

    Purchased

    2/24/26

  • Nova M.

    Verified purchase

    Reviewed 3/23/26, United States.

    It arrived within 3 days, even after choosing free shipping and expecting it next week. It has worked perfectly!! I ordered in Fair, and theres only small scuffs and a tiny dent on top, otherwise, it is pristine! I will be purchasing from backmarket again.

    Condition

    Fair

    Purchased

    3/19/26

  • Kathy J.

    Verified purchase

    Reviewed 3/22/26, United States.

    My son loves it! Decent price, quick delivery and great packaging. Took a long time to charge the first time. Was worried something was wrong with the battery but seems to be fine. Wish it came with a charging cube.

    Condition

    Fair

    Purchased

    3/9/26

43 products