ThePhoneStoreCo's customer reviews

1,602 verified reviews in the last 10 years.

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  • F

    Franchesca I.

    Purchased on March 24, 2025

    Verified purchase

    This is the 3rd time I've purchased a refurbished phone from backmarket. I am absolutely a loyal customer and fan now so much so that I have recommended this site to everyone I know who's in the market for a new phone tablet ect. I love my s25 and have had no problems and the trade in program rocks! I love it!

    Item

    Galaxy S21 5G 128GB - Purple - Unlocked

    Condition

    Fair

    Reviewed in the United States on April 6, 2025

  • E

    Emily P.

    Purchased on August 8, 2025

    Verified purchase

    Love my device. Shipped quickly and was in perfect shape. No issues. Love buying from backmarket! Be aware- the watch band is not the apple version, but a flimsier duplicate. Not a problem but something buyers should expect.

    Item

    Apple Watch Series SE 2 (2022) GPS + Cellular 40 mm - Aluminium Midnight - Sport band Black

    Condition

    Excellent

    Reviewed in the United States on August 24, 2025

  • C

    Charles N.

    Purchased on July 20, 2025

    Verified purchase

    So far no problems. No issues with the screen, the battery charges and holds the charger for a reasonable time, and was able to insert and connect to Spectrum once they turned it on, on their side. It's for my Father, who is technically disinclined, so as long as the phone works, and the hearing aid app that he got it for, he should be happy. Or at least as happy as he can be with having a smart phone. ;o)

    Item

    Galaxy S21 Ultra 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on August 6, 2025

  • G

    Gazzy A.

    Purchased on August 1, 2025

    Verified purchase

    THIS IS AN EXTRAORDINARY OPPORTUNITY AND THANK YOU ALL FOR GETTING ME UPDATED WITH THE GREATEST DEVICES FOR A GREAT GREAT VALUE AND LOOK UPDATED WITH SOCIETY P.S MY PHOTOGRAPHY LIFE HAS ELEVATED THANKS TO YALL CHEERS

    Item

    Galaxy Note10 256GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on August 17, 2025

  • M

    Michael M.

    Purchased on May 30, 2025

    Verified purchase

    the phone came packaged really well. It was easy to get it set up and all the apps needed inatalled. The only issue I've had is for some reason I cannot get the Bluetooth to work. When I turn it on it just spins and never turns on.

    Item

    iPhone X 64GB - Space Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on June 18, 2025

  • S

    Syeed A.

    Purchased on March 7, 2025

    Verified purchase

    Backmarket has exceeded my expectations by far. I am an extremely happy customer who will be returning for more of my electronic needs. I also will be referring people. Amazing company with great product for an awesome price.

    Item

    Motorola Moto G Stylus 5G (2023) 128GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on March 26, 2025

  • D

    David H.

    Purchased on July 28, 2025

    Verified purchase

    Great buy, fast delivery, excellent service. Will definitely be a return customer.

    Item

    Dell Latitude 5400 Laptop 14-inch (2018) - Core i5-8265U - 16 GB - SSD 128 GB

    Condition

    Good

    Reviewed in the United States on August 11, 2025

  • G

    Galachia T.

    Purchased on July 12, 2025

    Verified purchase

    I love it .

    Item

    iPhone 12 mini 64GB - Blue - Unlocked

    Condition

    Fair

    Reviewed in the United States on July 27, 2025

  • N

    Nathan H.

    Purchased on March 23, 2025

    Verified purchase

    The xBox itself was in great condition and is working perfectly. I will say that the controller that came with was used and was not in great condition, and the left stick of the controller has a good bit of forward drift even when not being engaged.

    Item

    Xbox One X 1000GB - Black

    Condition

    Good

    Reviewed in the United States on April 7, 2025

  • J

    Jennifer G.

    Purchased on December 4, 2024

    Verified purchase

    I had to go to this seller because the other one failed me. This seller did an amazing job. I got my iPad that was a great quality for fair condition. No visible scratches or issues. It’s amazing and I’m so grateful.

    Item

    iPad Pro 12.9-inches (2021) 5th gen 256 GB - Wi-Fi + 5G - Space Gray

    Condition

    Fair

    Reviewed in the United States on December 10, 2024