's customer reviews

Overall rating

57 verified reviews

Rating details

  • Accessories

    3/5

  • Battery

    4/5

  • Lens & Camera

    5/5

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

  • Packaging

    4.1/5

  • Shipping

    4.2/5

Reviews

  • Staci M.

    Verified

    Reviewed 4/1/25, United States.

    love them work great never had this nice of head phones before

    Condition

    Excellent

    Purchased

    3/8/25

  • Noel P.

    Verified

    Reviewed 1/19/25, United States.

    My first time on back market, so I had some reservations purchasing a used item. Received item in excellent packing, and on the surface looked new. Upon inspection the battery cycle count was only 15 which in fact demonstrated that it was virtually new. Couldn't be happier.

    Condition

    Excellent

    Purchased

    1/1/25

  • Harmony R.

    Verified

    Reviewed 1/8/25, United States.

    came in perfect condition! i did have to pair them to my phone and change the name, as i guess the previous owner’s name was still there. also the beats were at around 60% when i received them but went down excessively fast as i used them. they were at 30% within the next 15 minutes. after charging them the battery lasts soooo long.

    Condition

    Excellent

    Purchased

    12/28/24

  • Emma H.

    Verified

    Reviewed 12/27/24, United States.

    These mfs look brand new thank you and they work well

    Condition

    Excellent

    Purchased

    12/22/24

  • Phillip C.

    Verified

    Reviewed 4/7/25, United States.

    I bought it as a gift for my daughter in the Philippines. I trust HP products and do not doubt HP's quality

    Condition

    Excellent

    Purchased

    3/18/25

  • Elijah S.

    Verified

    Reviewed 4/18/25, United States.

    honestly the headphones are great i feel these are the best beats out of all the noise cancellations is amazing and no other beats have that just not great transparency

    Condition

    Excellent

    Purchased

    3/12/25

  • Xavier P.

    Verified

    Reviewed 4/6/25, United States.

    Perfect state. A tad smaller than I had thought, but overall happy for its quality sound at this price range.

    Condition

    Excellent

    Purchased

    3/19/25

  • Kelci C.

    Verified

    Reviewed 2/21/25, United States.

    Received a completely different model than what I ordered. The description is for Logitech S-120 Bluetooth speakers. What I got was the USB S-150s that cost half as much as I paid for the refurbished item, brand new on Amazon. I am more than annoyed. Either this was intentional and the seller didn't think I would notice, or they made an honest mistake. Either way I got ripped off and don't really have the time to wait for a replacement. I wish I could give zero stars. Not happy, at all. P.S. this is the first and only issue I've had ordering from BackMarket. Usually everything exceeds my expectations.

    Condition

    Good

    Purchased

    2/16/25

  • Nichole B.

    Verified

    Reviewed 1/10/25, United States.

    The product was well wrapped, is in excellent condition and is working perfectly! Insanely good deal on such a high quality webcam. I really needed this for work, so I'm very happy!

    Condition

    Excellent

    Purchased

    12/30/24

  • Gloria J.

    Verified

    Reviewed 1/8/25, United States.

    My device works great! It came just in time for Christmas! I will be ordering from you guys real soon.

    Condition

    Excellent

    Purchased

    12/19/24