TurtleScreen's customer reviews

139 verified reviews in the last 24 months.

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  • R

    Riffqa C.

    Purchased on May 26, 2025

    Verified purchase

    The phone was in excellent condition, everything went smooth and fast. I've ordered phones from here before and never had an issue, they do a great job inspecting them. The prices are great, I always tell people about this website when they want to order refurbished tech! Thanks!

    Reviewed in the United States on June 26, 2025

    Galaxy S24 128GB - Gray - Unlocked
  • L

    Lauren L.

    Purchased on December 20, 2024

    Verified purchase

    My phone looks and functions great! So glad I chose to go the back market route instead of dealing with my phone carrier. The only negative I experienced was that I payed for two day shipping and got it three days later than the two day promised window. I did order right around Christmas though, so I understand that things could’ve gotten backed up. Still, I definitely recommend both back market and the shop that did the refurbishment.

    Reviewed in the United States on January 7, 2025

    iPhone 13 Pro 256GB - Sierra Blue - Unlocked
  • C

    Carolyn H.

    Purchased on June 10, 2025

    Verified purchase

    I was skeptical prior to my purchase of the iPhone 13 Pro Max, but I eventually took the plunge and I have no regrets. I purchased one in excellent condition and I must say the phone looks and operate like it’s new and accepts 100% charge. The phone works great. I must also mention that the purchase process was seamless. Thank you BackMarket.

    Reviewed in the United States on June 29, 2025

    iPhone 13 Pro Max 128GB - Graphite - Unlocked
  • R

    Roylene M.

    Purchased on March 7, 2025

    Verified purchase

    I got the iPhone 13 for my daughter and I’m very pleased with the prompt service of Back Market. I must say it’s my first purchase and I was a bit skeptical but BM have not failed to delivered. The phone in good quality and fast delivery

    Reviewed in the United States on March 10, 2025

    iPhone 13 128GB - Green - Unlocked
  • R

    Richard B.

    Purchased on May 10, 2025

    Verified purchase

    Outside of a few, tiny scratches on the upper right corner of the phone body (not the screen), the phone is beautiful, nearly perfect and I couldn't be happier with my purchase. The extra memory helps, the 5x zoom is super cool and even the temperature sensor works. I love my new phone!

    Reviewed in the United States on June 18, 2025

    Google Pixel 8 Pro 256GB - Black - Unlocked
  • E

    Erick V.

    Purchased on May 9, 2025

    Verified purchase

    Phone came in solid, no issues or damages to it as specified in the quality type. Phone has some battery issues, but I think that is purely from the Android update a forum found. Other than that, great phone and price!

    Reviewed in the United States on May 29, 2025

    Google Pixel 9 Pro XL 256GB - Black - Unlocked
  • R

    Reiscia M.

    Purchased on February 6, 2025

    Verified purchase

    I am blown away by how phenomenal my experience has been with Back Market. I received my new phone in about 2 days, in perfect condition and it functions exactly as needed. I wanted to upgrade my previous Note20 Ultra but remembered that Samsung no longer releases models that support SD cards, so I opted for the same phone with larger internal storage capacity since I have apps that store a lot of data. I am extremely happy with my new phone, and I didn't have to sacrifice my SD card.

    Reviewed in the United States on February 16, 2025

    Galaxy Note20 Ultra 5G 512GB - Black - Unlocked
  • A

    Alan L.

    Purchased on March 6, 2025

    Verified purchase

    Phone was for my wife. Was actually delivered a day early. Phone arrived in excellent shape, cloned her old iphone and got a SIMM electronically. She was up and running in under an hour. Great experience!

    Reviewed in the United States on March 16, 2025

    iPhone 13 Pro 128GB - Graphite - Unlocked
  • R

    Ryan M.

    Purchased on January 21, 2025

    Verified purchase

    I'm still unsure of the battery life.im changing curtain settings just 2 see if different options are draining it.ill let you know.its got some nicks on it top and bottom and the bronze has some wear.its not as clean as I thought for purchasing the excellent condition.it works great and the screen is fine.i just feel the battery is draining 2 fast and not fully charging all the way.

    Reviewed in the United States on February 6, 2025

    Galaxy Note20 Ultra 5G 128GB - Bronze - Unlocked
  • P

    Portia D.

    Purchased on December 21, 2024

    Verified purchase

    I ordered it the 21st, it shipped the 24th and I got it today the 27th. Which is fine, I wasn't in a hurry to get it. I ordered excellent condition, the phone was already on and at 63% when I opened the package which could've been an innocent accident. Been transferring data all day, it works fine. although it charges very slowly which I was surprised about, I got this phone to replace my S9 and that charges much faster. I'm not using the cord it came with so it might be that.

    Reviewed in the United States on December 27, 2024

    Galaxy S22 Ultra 5G 128GB - Black - Unlocked