's customer reviews

Overall rating

1,904 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

  • Accessories

    4.2/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Melih E.

    Verified

    Reviewed 9/14/25, United States.

    I love this phone, it is perfect size for me. I think it was even brand new, no scraches at all, the battery health was showing %100 and it delivered in couple of days. I wish I knew this site before, thank you.

    Condition

    Excellent

    Purchased

    9/2/25

  • Jennifer B.

    Verified

    Reviewed 10/24/24, United States.

    Amazing, I got mine with 100% battery health (excellent condition), and it works perfectly. I also got a charger as well with my order! Shipped and came in 2 days after that. Amazing service, phone, and was so easy to activate!

    Condition

    Excellent

    Purchased

    10/19/24

  • Anna S.

    Verified

    Reviewed 9/11/25, United States.

    Amazing condition, like new. Works flawlessly and I've had zero issues so far! It also showed up quick which I'm grateful for.

    Condition

    Excellent

    Purchased

    8/9/25

  • Midori D.

    Verified

    Reviewed 1/27/25, United States.

    Ok so I’m just gonna get this part out of the way, I was really nervous to order off of here because I’m really paranoid about websites that sell refurbished stuff cause you never know of it could come in broken. But oh my gosh I couldn’t recommend this website enough! I ordered a 64g unlocked iPhone 11 in excellent, and it’s practically new, there was only a little scratch on the bottom of the back but I really don’t care. The battery health is at 91% and can last me through school, watching movies, playing games, etc. which is a big upgrade from my last phone! 5 ⭐️!!

    Condition

    Excellent

    Purchased

    1/9/25

  • Bennie R.

    Verified

    Reviewed 9/22/25, United States.

    I was skeptical with getting this ipad in "Good" conditioning plus it being an older model, but I'm actually impressed. BackMarket continues to be consistent in their selling. Great product and worth the buy if you just want to get an older iPad to have.

    Condition

    Good

    Purchased

    9/9/25

  • Abriona H.

    Verified

    Reviewed 7/6/25, United States.

    Good condition and everything I wanted for way less than I thought. Also came very fast in about 2-3 days

    Condition

    Good

    Purchased

    6/26/25

  • James S.

    Verified

    Reviewed 5/31/25, United States.

    Purchased the iPad Air 2019 (3rd Gen) and it is amazing. I bought it replace a older iPad Mini 4 that was finally a slow death. The Air is a great little piece of technology. Perfect size to slide into my laptop bag as well, and I can use it to take notes, surf the internet, and watch YouTube videos. I will definitely be coming back to Back Market for bargains like this one. I did not get any accessories for it, but maybe later I'll get an Apple Pen to make taking notes easier.

    Condition

    Excellent

    Purchased

    5/24/25

  • J W.

    Verified

    Reviewed 5/22/25, United States.

    I've bought several phones and laptops from Back Market. All equipment has been great, lasts long time, works and looks great. I only had one phone that I received that was NOT unlocked like I ordered, but it was corrected quickly. They are pretty aggressive to remind you to return trade-ins, but I suspect that is done more to make sure you do not miss the return window. Back Market is my first go to supplier of refurbished equipment.

    Condition

    Good

    Purchased

    5/4/25

  • Cynthia a. W.

    Verified

    Reviewed 10/26/25, United States.

    I bought this for my sister and she seems to like it. I purchased the premium phone and it was like new out of the box! Of course transitioning from 1 phone to another is always difficult but she can forge through! I refer everyone to back market when looking for electronics!!

    Condition

    Premium

    Purchased

    10/14/25

  • Robert P.

    Verified

    Reviewed 10/26/25, United States.

    I needed an inexpensive way to get Alexa working for my 102-year-old mom after her original iPhone SE stopped updating to an iOS version compatible with the Echo Dot. I also needed a setup with a loud enough speaker since the phone by itself was too quiet.

    Condition

    Excellent

    Purchased

    10/10/25