Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

1,348 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.3/5

  • Battery

    4.2/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.3/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Megan M.

    Verified purchase

    Reviewed 4/26/26, United States.

    recently purchased an iPhone 14 from Back Market, and I’m honestly really impressed with the experience. I was a bit skeptical about buying a refurbished phone at first, but it exceeded my expectations. The phone arrived quickly and was in excellent condition—honestly, it looked almost brand new. There were little to no visible scratches, and everything worked perfectly right out of the box. The battery life has been solid, and performance is just as smooth and fast as you’d expect from an iPhone 14. What I appreciated most was the value for money. I was able to get a high-quality device at a much lower price than buying brand new, which made it totally worth it. The setup process was easy, and I haven’t had any issues with connectivity, camera quality, or apps. Overall, I’d definitely recommend buying from Back Market if you’re looking to save money without sacrificing quality. This was a great purchase, and I’d do it again.

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Fair

    Purchased

    4/13/26

  • Sal C.

    Verified purchase

    Reviewed 5/4/26, United States.

    I was skeptical about this website since the prices seemed too good to be true, but when I opened the package, it was better than I expected. This is not a paid comment, I kid you not. Even though it was listed in fair condition, it was almost like brand new. It had light scratches on the screen that were barely noticeable. I threw on a screen protector and a new case, and it was such an easy setup. For an iPhone 13 Pro Max that is basically new for $400, I would absolutely buy from this website again if my phone broke in a heartbeat. I got all my stuff transferred easily since it was unlocked, and I am so impressed. Definitely recommend buying an iPhone here!!

    iPhone 13 Pro Max 512GB - Sierra Blue - Unlocked

    Condition

    Fair

    Purchased

    4/19/26

  • Ashtin H.

    Verified purchase

    Reviewed 2/23/25, United States.

    I recently purchased a refurbished iPhone 12 in red from Back Market, and I’m thrilled with it. The device arrived in excellent condition, with a vibrant display and impressive performance. The battery life is solid, and the camera quality is outstanding. Overall, a fantastic purchase that exceeded my expectations.

    iPhone 12 64GB - Red - Unlocked

    Condition

    Fair

    Purchased

    2/5/25

  • Kevin S.

    Verified purchase

    Reviewed 2/5/26, United States.

    For my daughter’s birthday, I purchased the iPhone 12 Pro. To my surprise, it arrived without any visible scratches. The battery percentage is currently at 100%, indicating that I have acquired a brand-new iPhone at an exceptional price. I have a history of purchasing items from the black market, and my previous experiences have been overwhelmingly positive. I anticipate returning to this source in the near future, perhaps within the next few years, to purchase another iPhone or similar products.

    iPhone 12 Pro 128GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    1/30/26

  • Nicolas O.

    Verified purchase

    Reviewed 6/4/26, United States.

    First time buying through the Back Market app, and it was a great experience! I bought this phone for my father, and he’s very happy with his new device. It arrived in excellent condition, and the shipping was incredibly fast it even arrived earlier than expected. Highly recommended, and I will definitely continue buying my tech products from this website!

    Motorola Moto G (2025) 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    6/1/26

  • Maria G.

    Verified purchase

    Reviewed 3/29/25, United States.

    When my phone arrived, I was very surprised. I had previously tried to buy from this site twice, but ultimately decided against it because I was wary of buying a phone here. But from now on, I will continue to buy here. The service was excellent. It arrived very quickly, the customer service was excellent, and above all, I loved the phone; it's like new! It also has 100% battery life. I 100% recommend buying here. I always take reviews into account before making a purchase. They've helped me. And I hope my honest opinion helps you make the decision to buy here! You won't regret it! Thank you!

    iPhone X 256GB - Space Gray - Unlocked

    Condition

    Good

    Purchased

    3/11/25

  • C D.

    Verified purchase

    Reviewed 5/27/26, United States.

    This phone is far better than the iPhone 14 we just sent back. More along the lines of what we have come to know of backmarket products. Solid phones for a fair price. No issues this far and my daughter is happy. Which makes me happy.

    iPhone 14 128GB - Purple - Locked AT&T

    Condition

    Excellent

    Purchased

    5/16/26

  • Victor C.

    Verified purchase

    Reviewed 4/6/26, United States.

    So far So good, seems to Be Working fine. Delivered exactly as described, in excellent condition, thank-you! How Long will it Be locked to T-mobile?

    Galaxy S24 Ultra 256GB - Purple - Locked T-Mobile

    Condition

    Excellent

    Purchased

    3/25/26

  • Katie M.

    Verified purchase

    Reviewed 6/28/26, United States.

    Took a chance and ordered a Fair based on other reviews from people pleasantly surprised by the quality, and I too received a phone in what I would consider excellent condition. The tiniest of corner scratch is present, but otherwise it's near perfect. Came very quickly, set up easily, and I would definitely trust Back Market with future purchases!

    iPhone 12 mini 64GB - Red - Unlocked

    Condition

    Fair

    Purchased

    6/14/26

  • Francis D.

    Verified purchase

    Reviewed 5/13/26, United States.

    The iPhone works perfectly. It came with a battery health of 86%, and lasts me the whole day, so that’s a win on the used market. Considering it was a “fair” status, the screen is impeccable. There is small, almost invisible to the naked eye, marks along the edges, and one very small scuff on the back of the phone. But, other than those, the phone could be mistaken for brand new. Very happy with my purchase.

    iPhone 15 Pro 256GB - White Titanium - Unlocked

    Condition

    Fair

    Purchased

    4/30/26

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