Wise Smartphones's customer reviews

Overall rating

1,126 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

  • Accessories

    4.1/5

  • Battery

    4.2/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Ashtin H.

    Verified

    Reviewed 2/23/25, United States.

    I recently purchased a refurbished iPhone 12 in red from Back Market, and I’m thrilled with it. The device arrived in excellent condition, with a vibrant display and impressive performance. The battery life is solid, and the camera quality is outstanding. Overall, a fantastic purchase that exceeded my expectations.

    Condition

    Fair

    Purchased

    2/5/25

  • Maria G.

    Verified

    Reviewed 3/29/25, United States.

    When my phone arrived, I was very surprised. I had previously tried to buy from this site twice, but ultimately decided against it because I was wary of buying a phone here. But from now on, I will continue to buy here. The service was excellent. It arrived very quickly, the customer service was excellent, and above all, I loved the phone; it's like new! It also has 100% battery life. I 100% recommend buying here. I always take reviews into account before making a purchase. They've helped me. And I hope my honest opinion helps you make the decision to buy here! You won't regret it! Thank you!

    Condition

    Good

    Purchased

    3/11/25

  • Emily P.

    Verified

    Reviewed 6/8/25, United States.

    I was nervous because I didn’t think buying a refurbished used phone was going to be worth it. This is a lot of money we are talking about. I got the iPhone 13 Pro Max, and sadly got the last color available for this price. It has 1000 GB of storage and some reviews talk about the battery life not being 100%. I got mine and that was the first thing I checked after looking at the exterior (the outside of the phone isn’t cracked, it’s perfect. There’s a little bit of dirt in the speakers but the phone is used what do I expect) anyways the battery life is at 100% thankfully. Everything works good, sometimes my phone is laggy but it might be because it carries so much storage and data. I’ve had it for a week, but I’m so happy with my purchase. I think I got very lucky. I got the excellent quality one and it was worth the extra money.

    Condition

    Excellent

    Purchased

    5/27/25

  • Brian D.

    Verified

    Reviewed 11/16/25, United States.

    This Galaxy S24+ looks like it is brand new. Maybe I should have chosen the GOOD vs EXCELLENT and saved money (haha). I believe this is the 4th phone I have purchased using Backmarket and, when the price of the S25+ comes down, I will trade this in. The only surprise I had, and I did not but this phone for that reason, is that the phone cannot unlock the boot loader. I guess because this is a US based phone and not an international version. The phone came with Android 15 and immediately updated to Android 16.

    Condition

    Excellent

    Purchased

    11/3/25

  • Isael O.

    Verified

    Reviewed 9/10/25, United States.

    This is the third iPhone 14 that I bought from you guys and I have to say that we are more than please with all of them, price, shipping and quality everything has been exceptional, it's the only website we'll always shop at for sure

    Condition

    Fair

    Purchased

    8/22/25

  • Mary C.

    Verified

    Reviewed 2/23/25, United States.

    Oldest son is very satisfied, I went on and purchased a case and screen protector to be on safe side he is a happy camper

    Condition

    Good

    Purchased

    2/12/25

  • Mary P.

    Verified

    Reviewed 11/26/25, United States.

    I love it. I ordered a refurbished Galaxy S23 with the case in fair condition. It excellent condition with a very tiny ding on the corner. Highly recommend!

    Condition

    Fair

    Purchased

    11/12/25

  • Melissa P.

    Verified

    Reviewed 10/19/25, United States.

    Aside from cosmetic scuffs around the shell, the rest is in beautiful condition! The packaging was gorgeous too. It was pristine, and the camera also seems to be working well. I need to wait to properly rate performance but it seems good. I would like to buy from this seller again if I can…

    Condition

    Fair

    Purchased

    10/5/25

  • Krishna P.

    Verified

    Reviewed 9/22/25, United States.

    Phone works as expected. It was listed as "fair" condition but I did not see any scratches on the front or back glass, or the frame of the phone. It looks used, but not scratched or damaged. More than happy with this purchase!

    Condition

    Fair

    Purchased

    9/12/25

  • Matthew R.

    Verified

    Reviewed 9/11/25, United States.

    So far so good. Only issue is I used battery stats to check battery life and it showed 1058 cycles and a capacity of 72 percent even though the battery health reading says 100 percent. Why the difference?

    Condition

    Excellent

    Purchased

    8/28/25