Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,004 verified reviews

Reviews

  • Kevin S.

    Verified purchase

    Reviewed 2/5/26, United States.

    For my daughter’s birthday, I purchased the iPhone 12 Pro. To my surprise, it arrived without any visible scratches. The battery percentage is currently at 100%, indicating that I have acquired a brand-new iPhone at an exceptional price. I have a history of purchasing items from the black market, and my previous experiences have been overwhelmingly positive. I anticipate returning to this source in the near future, perhaps within the next few years, to purchase another iPhone or similar products.

    Condition

    Excellent

    Purchased

    1/30/26

  • Thomas C.

    Verified purchase

    Reviewed 2/2/26, United States.

    I know I'm behind on my upgrades. I had a 360 for quite a few years and just finally upgraded to an Xbox One S and I'm very very happy with my purchase. I've very buying things from. Back Market for years and have always been 100% satisfied 😌.

    Condition

    Excellent

    Purchased

    1/20/26

  • Michel D.

    Verified purchase

    Reviewed 2/1/26, United States.

    The MacBook Pro performs like a new one with the technology that was available at that time (2019). Really glad I bought it. I had a similar model but with only 16 gb of memory which as very limit for what I une. This one has 32 gb and meet my expectations. I would recommend it to anyone.

    Condition

    Excellent

    Purchased

    1/21/26

  • Eric N.

    Verified purchase

    Reviewed 1/21/26, United States.

    Great experience with Back Market and iPower Resale. The MacBook Pro arrived quickly, exactly as described in excellent condition, and works perfectly. Apple charging brick and cable were included, which was a nice bonus. Well packaged, smooth setup, and great value for the price. Would definitely buy again.

    Condition

    Excellent

    Purchased

    1/6/26

  • Veronica P.

    Verified purchase

    Reviewed 1/11/26, United States.

    I bought this phone for my younger sister. She was extremely elated to have a brand new phone. Yes it was from backmarket a refurbished site but it was definitely brand new. Premium is always the way to go!

    Condition

    Premium

    Purchased

    12/26/25

  • Bsa queen G.

    Verified purchase

    Reviewed 1/7/26, United States.

    I am so very happy with my MacBook Pro I ordered in fair condition it looked brand new no dents or scratches I really love my MacBook Pro it has a touch screen at the top where the key board is with emoji so freaking cool I have been using Apple since 2007 I started with a desktop then I graduated to MacBook Pro this is my 3rd MacBook Pro my last was a 2017 I really needed this laptop for all the work I do and I am very satisfied especially how fast it came Thank You Back Market I made a great choice Peace ☮️ and Love 💕

    Condition

    Fair

    Purchased

    12/24/25

  • Chris S.

    Verified purchase

    Reviewed 1/1/26, United States.

    Battery health is 98% according to Apple Analytics data in settings. The iPad is in pristine condition, and still more than enough for college students in 2025. Thank you Backmarket again, for your reliable products!

    Condition

    Excellent

    Purchased

    12/28/25

  • Charlie L.

    Verified purchase

    Reviewed 3/27/26, United States.

    I didn’t buy this MacBook Pro for hype — I bought it for control. After 11 years on a custom rackmount PC, I know exactly what I need from a machine. Stability, speed, and no friction when I’m in the middle of creating. This MacBook delivers that in a way Windows never quite could for me. The biggest difference isn’t even the raw power — it’s the consistency. I can install, transfer, organise, and still use the machine properly at the same time. No slowdowns, no system fighting me, no guessing what’s about to break. My intention with this setup is simple: – Run full production sessions without compromise – Keep my libraries external and clean – Build a long-term system that lasts me the next 10 years – Remove every bit of technical friction so I can just create This isn’t about switching sides or saying one is better universally — it’s about what works for me as a producer who’s serious about the craft. The rackmount built me. This MacBook is where I evolve. No distractions. No excuses. Just work.

    Condition

    Excellent

    Purchased

    3/13/26

  • Hamid U.

    Verified purchase

    Reviewed 3/22/26, United States.

    I had a MacBook Air M1, It worked perfectly well, but I needed to connect to external monitors, and it was limited in that regard. Back market accepted my trade-in for my M1 MacBook Air and I got a great deal on M1 MacBook Pro 32 GB, I should’ve done this a long time ago, It’s a game changer and does not break the bank. I got the MacBook Pro in good condition and there’s absolutely no scratches The battery is phenomenal and everything Works great!! Also, what back market is doing for the environment is incredible! The short videos/documentaries regarding E waste And sustainable efforts that back market is leading is inspiring.

    Condition

    Good

    Purchased

    3/13/26

  • Marva L.

    Verified purchase

    Reviewed 2/8/26, United States.

    I ordered the iPhone 15 (256GB, Pink, Unlocked) and it arrived quickly and well packaged. The phone looks great with minimal wear and works perfectly. Everything matched the description, and activation was smooth. I’m really satisfied and would order from Back Market again.

    Condition

    Good

    Purchased

    1/29/26