Customer reviews for all reborn items

Apple AirPods 3rd generation was an excellent purchase! Came with AirPods, MagSafe case and charging cable. Back Market is consistently reliable for refurbished electronics. This was a purchase for my daughter, she’s used them daily since they arrived and has not had a single issue with them. The price was better than the competitors. Thank you Back Market for another cheap and reliable product!!

I'll give my feedback on this in two main areas: 1) order process satisfaction and 2) product satisfaction. Order satisfaction: I am highly satisfied with the order experience. It was my first time ordering from Back Market, and I wasn't quite sure what to expect, but the order was simple, pricing/fees were straightforward, and communication was good. My order shipped promptly and arrived ~2 days ahead of the tracking number estimate. Product satisfaction: I am highly satisfied with the products I received. I ordered 3 refurbished Dell Latitude 5580 laptops. I received all three, they were carefully packaged, clean, and undamaged. All three included the laptops and the charger. I bought them to run them as inexpensive, high performance Chromebooks using ChromeOS Flex, and all three worked perfectly when I installed the OS. I have them set up with Google Family Link to provide a safe way for my children to use the Internet. The hardware is in excellent shape with the sole exception of the touchpads having some visible wear (normal on refurbished devices, so I don't detract points for this). 10/10, would buy again.

I got a great deal on getting a Google pixel 7. Though sometimes the touch screen is unresponsive, I don't know if that's a typical issue for Google pixels or if it's an issue from an improper refurbishment. I'm thinking about filing for a return/repair/replace. Otherwise I'm satisfied

I recently purchased an Apple iPad through Back Market, and the experience exceeded my expectations! The ordering process was seamless, and the refurbished iPad arrived in excellent condition, looking and functioning like new. The battery appears to be strong, the screen was flawless, and performance was smooth across all applications. Thanks Back Market!

I bought a refurbished Logitech H151 Headphone with Microphone – Black, and it honestly feels like new. The headset arrived in excellent condition, with no noticeable wear, and works perfectly. The sound is clear, and the microphone offers decent noise cancellation, making it great for calls and meetings. It’s lightweight and comfortable, although the plastic build feels a bit delicate. The 3.5mm jack is compatible with both my PC and phone. The seller shipped it quickly, and the product was well-packaged. Overall, I'm really impressed with this refurbished headset—it’s a great value and works just like a brand-new one!

I ordered the refurbished Lenovo 100E Chromebook 2nd gen Ast from Firestar. It was listed in fair condition, shipped quickly and was in better than fair condition in my opinion. Problem was, the keyboard didn't work. I called Cliff from Beta Macs - the company known on backmarket as Firestar, and he was sO cool, he refunded me in moments. And rather than send me a return label, he told me to just keep it, no questions asked. And suggested I buy an external keyboard - which I did next day @ five below. Awesome service from both backmarket with refund posted in 2 days and Beta Macs for stellar and prompt service by Cliff, a real ace and helluva nice guy.

Hi, I Bought the MacBook Air 2017 & Everything Went Great Paid For Overnight Because Im Impatient But Everything Went Smoothly I Ordered It In Good Condition And Honestly This Device Was A Steal It Literally Is Flawless Like Out Of The Box Brand New Flawless ...The Only Problem I Had Was After 3 Days The Laptop Stopped Charging With The Provided Charger So I Called Apple Support and Got The solution (it matters what wattage your charger is) seller sent a 60w charger and MBA 2017 takes 45w just decided to order one on amazon and everything is working smoothly again ....other than that little problem I would definitely recommend blackmarket for refurbished devices will be purchasing again in the future !

Honestly, first time using Backmarket. Already out the box; this phone was in better quality then amazons “premium” refurbished phone. I received a iPhone 12 Pro pacific blue. With dents on the front and a non original screen. The phone I got from back market is absolutely beautiful and better than the Amazon one I received. Although; 2 things to note. That the battery was definitely worse. The one I got from backmarket is at 81% while the one I got from amazing was at 92% One side thing I did notice even though I bought this phone at excellent quality the screen has some minor scratches which I’m not too particularly pleased about. Although, it does have Apple OEM parts. So I can’t really be too worried about it. Been using it for a few days and it’s been solid.

I was looking for the best deal on an iPhone 15 Pro with 256GB of storage and was so happy to find Back Market! I got the unlocked fully refurbished version and its in really good condition. Really couldn't be happier with the purchase and happy to have picked up what seems like the last great iPhone apple made.