Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for

Overall rating

360 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.2/5

  • Lens & Camera

    4.3/5

  • Accessories

    4.1/5

  • Packaging

    4.3/5

  • Overall performance

    3.9/5

  • Appearance

    4.2/5

Reviews

  • Michael W.

    Verified purchase

    Reviewed 2/4/26, United States.

    The phone was in excellent condition, unlocked, well-packaged and received promptly. Unfortunately after spending a lot of time trying, it is not compatible with Visible.

    Condition

    Excellent

    Purchased

    1/30/26

  • Harold L.

    Verified purchase

    Reviewed 4/26/26, United States.

    It's A53 5G I had co-pilot help set it up Still slowly getting myself trained on it! If there is a manual on it in simple training myself@84 yes Young Bet it's too much to expect! My last Samsung A14 GalaxyRefurbished I didn't understand how the side upper button tilted for operating the "phone".! At 1point the phone I was trying to get the phone to stay on longer than 3 seconds.Now it seems to be working "okay".This the most texting that !'very ever done Harold Lancaster Lanline phone?#860 745 6945 Leave message I'd like to talk better&inquire more about. General ideas how to better understand operating thisA53 5GB.Thank you! !

    Condition

    Excellent

    Purchased

    4/13/26

  • Emily J.

    Verified purchase

    Reviewed 3/22/26, United States.

    Device arrived in Excellent condition as guaranteed + within 48 hours of placing my order. The missing star is due to its incompatibility with an eSIM; not a deal breaker yet required an additional purchase and order timeline to securely setup. This is my 3rd BackMarket purchase and I'll keep returning plus recommending your carbon reducing, planet loving products and service.

    Condition

    Excellent

    Purchased

    3/7/26

  • Elaine W.

    Verified purchase

    Reviewed 12/21/25, United States.

    Received my phone within two days and was delivered on a Sunday! Looks and performs like a new phone. I feel better knowing that I reused and recycled. Better for the environment. I think in the future I'll get all my phones from Back Street. Thanks!

    Condition

    Excellent

    Purchased

    12/11/25

  • Holly L.

    Verified purchase

    Reviewed 11/30/21, United States.

    I bought quite a few things for my first time purchasing from Back Market (genius name by the way!). I trusted in what their mission was so highly that I decided to take that chance and let me tell you something. . . It was the best decision I could've ever made when it comes to purchasing electronics. You can't beat their deals--> Their one year warranty that comes with every electronics purchase, 30 day money back guarantee if you change your mind, their high expectations for quality from their refurbishing technician choices, and outstanding customer service. I would rather buy from BackMarket rather than anywhere else souly because of those solid reasons! I do not work for them nor am I being paid to give a review. This is my God honest opinion, 100% genuine. I absolutely recommend buying any electronics you need from BackMarket.com, if your not buying from them, then your getting ripped off! Who cares if it is refurbished! Their products look great. The fair condition isn't bad and the price is even better. This Google Pixel 3 XL. . . I fell in love with it and it works amazingly. The battery drains a little quickly but that may just be from me being on it so much. It doesn't bother me one bit. I always keep a portable charging block with me everywhere I go anyways. If your on the fence about purchasing from Back Market, don't be. Just do it. They have you covered for one entire year for free and you can always send back what your not satisfied with within 30 days and recurve every penny you spent back. I got my family Apple Air 2 tablets for Christmas. I could never afford anything like that of it wasn't for Back Market. What an amazing company and your saving e-waste which makes it even sweeter of a deal! Do your research before you choose a new phone and make sure it's the best fit for you so you don't have to return it because you didn't like something about it, but that doesn't really matter considering the shipping is as fast as the speed of light. Free 3 day shipping! I'm so obsessed and impressed. Keep up the good work guys!

    Condition

    Good

    Purchased

    11/16/21

  • Jason B.

    Verified purchase

    Reviewed 10/15/21, United States.

    Bought a "fair" quality device. Came with no damage other than a small scratch across the screen that is only visible when the phone isn't in use. So virtually never. Other than that the battery is in good order, came with OEM charger, performs like new. More than happy with my purchase.

    Condition

    Fair

    Purchased

    10/5/21

  • John C.

    Verified purchase

    Reviewed 6/29/21, United States.

    I am deaf and wanted to check out the Google Live Caption on voice calls (haven't been able to make the voice calls ever.) I found this Pixel 3a on the back market that has the capability. Bought it and was a bit surprised the condition was better than "good' as stated on the sale. Everything worked as if new and the LIVE Caption worked as advertised by Google. For the price I paid, it was a superb deal. I won't be purchasing any NEW devices in the future as long back market keep the refurbished ones available! Thank you, back market.

    Condition

    Good

    Purchased

    6/16/21

  • Gazzy A.

    Verified purchase

    Reviewed 3/8/26, United States.

    prestigious

    Condition

    Excellent

    Purchased

    2/26/26

  • Deleted U.

    Verified purchase

    Reviewed 1/1/22, United States.

    For the condition to be categorized as GOOD, it seems just like new! Although the carrier is under T-Mobile, I use this normally under ei-fi networks and if I ever do have it under service, I can purchase a Sim-Kit through my current carrier. The price I paid was worth it. Given the model, the battery lasts roughly a day and a quarter, but I don't use apps too heavily on the phone itself to deplete it quickly. Overall: I am very pleased! Photo quality is top-knotch. Functionality is great. Quality is A+++.

    Condition

    Good

    Purchased

    12/8/21

  • Mike Y.

    Verified purchase

    Reviewed 9/4/21, United States.

    I bought the Pixel 4 XL as "Fair", and it came better than expected. All it has are a few minor scratch marks that's easily overlooked. Completely worth the $280 something dollars (tax included). Everything on my Pixel 4 XL works as intended. I will come back to Back Market for more items in the future. :D The only other downside to the Pixel 4XL is the "short" battery life. But I bought it anyway, having known about this downside in advance. So this was not Back Market's fault. Even with the short-ish battery life, I still enjoy my Pixel 4 XL.

    Condition

    Fair

    Purchased

    8/19/21

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