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Seller reviews, items and info
Approved seller with 4.1/5 Stars ratingTrusted on Back Market for
Overall rating
797 verified reviewsRating details
Battery
3.9/5
Shipping
4.4/5
Lens & Camera
4.3/5
Accessories
4.1/5
Packaging
4.4/5
Overall performance
3.9/5
Appearance
4.1/5
Reviews
Calvin A.
Verified purchaseReviewed 4/16/23, United States.
I had gotten a 12 Mini from a different vendor. The item was graded as excellent however the screen had numerous deep scratches and the entire item showed much wear. Battery health was 80%.Almost forgot I paid $10.00 more for it! Was not happy with that purchase so I decided to give Back Market a try. When the 12 mini arrived I was blown away, it is for all intents and purposes NEW! No scratches or blemishes any where on it and battery health is 98%. Shipping was prompt and I was kept informed throughout the process. I am very pleased with my purchase and found it to be rather easy even for a 70 year old non tech savy guy such as myself. I would recommend Back Market to anyone and everyone that is looking for a phone. I will most certainly be ordering from them again!
Condition
Excellent
Purchased
4/5/23
Zachary E.
Verified purchaseReviewed 3/23/21, United States.
The phone has worked perfectly so far. I bought the highest quality aesthetic option. There were no visible scratches on the screen or chassis. The site promised at least 80% battery life left, and mine has about 92%. Ordering was easy. Delivery was quick. I am very happy with my purchase. The only downside I could think to note was that the camera rim, not the camera itself, has some tiny spots of chipped-off paint. It’s very minor, and I doubt anyone notices it but me. I knew this was a possibility when I ordered a refurbished phone, so this isn’t really a downside. I was mostly concerned about scratches on glass, and the glass on this phone was in perfect condition.
Condition
Excellent
Purchased
3/11/21
Kathleen M.
Verified purchaseReviewed 7/9/23, United States.
Found a replacement phone for my phone, who finally broke his iPhone SE 2nd Gen). He loves this 12 mini, everything works perfectly and there are only two tiny knicks in the phone, can’t see them with the cover on. There’s a very small number of scratches on the screen, but you can only really tell when the screen is black, otherwise you can’t see them. Great value, beat the one on Amazon because this one has a 12 month warranty for almost the same price as the Amazon refurbished one that only has a 90 day warranty. Great value, may get my next phone here as well!! Oh yes, I was also very pleased with the packing/shipping of the phone. It was packed in and very secure, no banging around in the box!
Condition
Fair
Purchased
6/23/23
James W.
Verified purchaseReviewed 4/23/23, United States.
Ordered a "fair" iPhone 11 unlocked. OS verified a new screen had been installed when we powered on - great. Quite a bit of scratching around edges but it's completely hidden under new phone case so this doesn't matter to us. Guessing previous owner did not use a case... Battery health at 85% - right in line with typical 2yr old 11. All functions operating smoothly. My daughter is super happy with this purchase. Have already started telling other parents about refurb option, would consider for myself as well.
Condition
Fair
Purchased
4/2/23
Ashley H.
Verified purchaseReviewed 3/18/21, United States.
Only semi bad thing was the battery still needs minor service. But I won’t have to deal with that for awhile. I laugh at people saying the left speaker doesn’t work, as iPhone only has one speaker in all phone’s. Only proof of not being new is the very very minor buff marks on the sides. Really nothing noticeable :) very much pleased with it and thankful because my last phones battery was about to blow 😅 this one will last awhile if charged properly :) highly recommend this website and seller ✊🏼
Condition
Fair
Purchased
2/26/21
Caleb M.
Verified purchaseReviewed 4/20/23, United States.
I love this Apple Watch!! It didn't come in Apple packaging, but it was packaged well. The only way to tell it isn't brand new is the small, almost not noticeable scratch under the glass of the screen. The watch came with a brand new battery and all of it worked as intended. I am so happy I got this watch, and will be coming back for sure.
Condition
Excellent
Purchased
4/16/23
Alyssa S.
Verified purchaseReviewed 7/20/23, United States.
This phone was worth the money, it's brand new! I searched this site for weeks contemplating about purchasing a renewed phone,however, to my surprise it's worth it, the customer service is great they update you every step from purchase to delivery. Delivery exceeded my expectations because it arrived before the stated date. There are no scratches or dents- mint condition, its unlocked ( and I'm in the Caribbean) Will surely purchase again!!
Condition
Excellent
Purchased
7/3/23
Chloe C.
Verified purchaseReviewed 7/19/23, United States.
arrived promptly. was listed as Fair condition, but looks and performs like new as far as i can tell. included charging cable was 4', which was longer than i expected. i am completely satisfied and will absolutely use BackMarket again in future.
Condition
Fair
Purchased
7/2/23
Patrick S.
Verified purchaseReviewed 2/11/21, United States.
I purchased an iphone 6s from Backmarket.com...they listed the appearance as "fair"..the phone looks and behaves brand new ..it arrived quickly in the smallest packaging possible, aligning with their commitment to the environment... Backmarket stays in touch with you throughout everything.. even after delivery to make sure your happy with the product....I paid about $100....cheaper than everywhere else I looked and in way better shape...I have purchased another item and I'm 100% happy with that purchase as well.... with a 30days money back guarantee and 12 month warranty it seems impossible to get stuck with a purchase that doesn't meet your expectations..... already planning my next purchase(s)... this is 100% legit... glad I happened on BACKMARKET.COM
Condition
Fair
Purchased
1/29/21
M D.
Verified purchaseReviewed 3/13/19, United States.
Excellent product. Basically a functionally NEW iphone. All apps work on it still (been about 4 months?), it's fully supported by Apple. Super cheap services work on it too (eg tracfone) if you're on a budget. Speakers work well, camera is spectacular. Instagram, Youtube, Netflix, Messenger, even games all work very well. If this is how business is run on backmarket, I'll buy on this platform forever. Well done.
Condition
Fair
Purchased
11/4/18