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Seller reviews, items and info
Approved seller with 4.4/5 Stars ratingTrusted on Back Market for
Overall rating
407 verified reviewsRating details
Battery
4.7/5
Lens & Camera
4.7/5
Shipping
4.7/5
Accessories
4/5
Packaging
4.7/5
Overall performance
4.3/5
Appearance
4.4/5
Reviews
M. jamal G.
Verified purchaseReviewed 6/1/26, United States.
I got the device. it was packaged perfectly. it was in excellent condition just as advertised. This is my second ThinkPad that I purchased from back market and I recommend this company to all of my friends looking for refurbished tech
Condition
Excellent
Purchased
5/17/26
Kathleen B.
Verified purchaseReviewed 6/10/26, United States.
Shipment was actually a day early, which was a very pleasant surprise. The laptop was packed securely and well-padded - thumbs up. The machine booted right up after unboxing and performed like a dream!
Condition
Excellent
Purchased
5/22/26
L'tahjio M.
Verified purchaseReviewed 12/25/25, United States.
I COULDN’T WAITTT! I couldn’t wait to leave a review for this marvelous product and seller. Which is crazy because this is my first time leaving a detail review of a product and I’m glad to let you guys know that I am ULTIMATELY pleased! I got a MacBook Pro 16” Core i7 16gb 512g for my girlfriend for christmas because she’ll be starting school in January. She was expecting an Ipad which I considered, but her ultimate goal was a MacBook due to the cost to buy one brand new from Apple, so this product definitely met the standard of GREAT quality on a Very Veryy friendly budget lol. No signs of damages whatsoever. It literally looks brand new, as I got the Excellent version. I wanted it to be perfect because she was going into her school year with an old HP laptop that runs on 4GBRam which is awful because Windows 11 was installed. So I had to downgrade her to Windows 10 just so it could run somewhat smoothly. She had a meeting with zoom with her fellow classmates and was limited to what she could’ve done which was very frustrating for her. I felt her pain, but had to keep it cool because I knew what was on the way lol. So I want to express a deep deep thank you to the seller for this pristine product man. It’s not even mine and I’m happy haha! I was iffy about the site but was highly recommended by a friend of mine and with me doing extensive research on reviews, it swayed me to make the decision. Again, I am very much so pleased and I’ll be back FOR SURE!!!!
Condition
Excellent
Purchased
11/26/25
Jordyn F.
Verified purchaseReviewed 4/8/26, United States.
First tim customer and i give 5 stars, shipping was fast estimated date was by today and it came on time, Condition is like new, Came with charger ofc, Keyboard glows and i think its so cool im bouta play sims all day, 10/10 recommend will be back again
Condition
Excellent
Purchased
4/3/26
Chris N.
Verified purchaseReviewed 3/19/26, United States.
I live in Colorado, so was concerned about my refurbished Hp EliteBook 840 would be delayed being shipped from Toronto Canada, and what if my laptop had any issues. First, the Hp EliteBook 840 is awesome, could't be happier, processor speed is lightning fast, graphics excellent, sound fantastic....and it arrived a day early...absolutely would recommend Back Market for your technical purchases...very satisfied!!
Condition
Excellent
Purchased
2/18/26
Kailee M.
Verified purchaseReviewed 6/12/25, United States.
The sound on the computer does not work and there is a consistent audio pop up that I have to X out of. I was able to disable the pop up but I can only listen to things with headphones on. I would rate it a 5 star otherwise. Thank you.
Condition
Excellent
Purchased
6/8/25
Alan justin S.
Verified purchaseReviewed 6/13/26, United States.
Ok I got this. Thinking. I couldn’t have just got a thinkpad for like 75% off… holy crap!! This is my fastest windows pc I have ever used and I swapped the ram to 20GBs fresh installed windows 11 pro. & this laptop looks like it was just built yesterday. Thank you!!
Condition
Excellent
Purchased
5/24/26
Jared E.
Verified purchaseReviewed 9/2/25, United States.
I'm leaving a 5 star review because the laptop works great and performance is definitely my most desired factor and it performs great. No damage to any of the internal hardware and the operating system runs smooth and fast. That being said, this laptop was not in excellent condition. The inside was filthy and caked with dust, but the worst was that the cover is littered with scratches. These scratches were hidden by a nice enough looking skin, but the skin was already peeling at the edges when it arrived. That's why I decided to peel it off and take a look at the actual laptop's condition. All that complaining asside, I'm very happy with the purchase.
Condition
Excellent
Purchased
8/10/25
Minnie K.
Verified purchaseReviewed 6/10/25, United States.
I really love my laptop. Its performance is great. Worth every penny.
Condition
Excellent
Purchased
5/25/25
Leviticus S.
Verified purchaseReviewed 4/27/25, United States.
Exactly what I needed, amd exactly as advertised. Looks very clean aside from minor scratches, easily covered with a sticker. I can confirm from other comments that it can get a little hot while initially booting, and the fan runs hard when it does. But once it's set up, it's nice and cool, and I've had no complaints. It's speedy enough for what I need, not a single trace of malware after a total system scan, practically factory-new; Can't even tell it's a refurb.
Condition
Excellent
Purchased
4/21/25