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Seller reviews, items and info
Approved seller with 4.5/5 Stars ratingTrusted on Back Market for
Overall rating
369 verified reviewsRating details
Battery
4.4/5
Shipping
4.7/5
Lens & Camera
4.7/5
Accessories
4.3/5
Packaging
4.7/5
Overall performance
4.5/5
Appearance
4.7/5
Reviews
G. I.
Verified purchaseReviewed 4/13/25, United States.
device won't update! it still has Android 12 and a 2022 security patch! I've tried everything , it won't update other than that the phone is flawless and works perfect!
Condition
Excellent
Purchased
3/28/25
Ruben S.
Verified purchaseReviewed 4/10/25, United States.
Arrived earlier than expected, everything looking mint. Nice packaged. Very satisfied!!thank you!
Condition
Excellent
Purchased
4/6/25
Marie C.
Verified purchaseReviewed 4/17/25, United States.
I absolutely love the Galaxy S23+ phone I ordered from Back Market! It came clean and exactly as advertised, in excellent condition. The price was very reasonable for an excellent condition phone, and I did my due diligence in shopping around, prior to making my decision to order from Back Market. The whole experience from ordering to receipt of the phone was seamless and I highly recommend this company for your refurbished phone needs. My only tip to all is to ensure the phone is indeed unlocked for your specific mobile cell phone carrier, by going halfway down the page to "Technical Specifications" and ensuring it states "Yes" to the right of your carrier's name (Verizon compatible, AT&T compatible, T-Mobile compatible), as the first phone I was going to choose stated "No" next to my carrier, even though the phone stated "Unlocked" in the header description for that phone. And thank you to Back Market Customer Support for your guidance in that area, greatly appreciate it, as they were very responsive to my inquiry.
Condition
Excellent
Purchased
3/18/25
Michael K.
Verified purchaseReviewed 4/29/25, United States.
on time and everything perfectly okay 👍👍👍👍
Condition
Excellent
Purchased
4/24/25
Terry M.
Verified purchaseReviewed 7/1/24, United States.
I purchased the iPhone 12 64GB in “excellent” condition. It’s like brand new. The battery came at 87%, which is above the 85% guaranteed & is the only thing that indicates it’s not new. It arrived sooner than estimated. Very pleased with the phone and the service. This is our 2nd phone from Back Market.
Condition
Excellent
Purchased
6/15/24
Debbie R.
Verified purchaseReviewed 12/21/23, United States.
I read a ton of reviews and so many were good that I decided to try this out and in so glad I did. I purchased the good (middle?) option and my phone came in perfect condition. I've had no problems whatsoever with my phone. I wished more reviews talked about the actually phone, so I'll tell you what I like about my phone. It has great battery life. I use my phone a lot during the day and usually I don't have a problem with the battery making it to the end of the day. The battery life is a big thing for me and this phone has done great. I love how fast the phone is. It has so much memory and storage space that the apps open very quickly. I've had it a month and so far no problems. It has great speakers and sound, but no aux port, so just remember that. I was hoping it had a way to shake the phone to turn on the flashlight, but I was able to download an app, so no problem with not having that feature. And it takes really great pictures a well. Honestly I have no complaints about the phone and hope it will stay that way for a long time. And I'm happy to have saved so much money.
Condition
Excellent
Purchased
11/15/23
Ashraf M.
Verified purchaseReviewed 12/11/24, United States.
overall im happy with that 👍💗
Condition
Excellent
Purchased
12/7/24
Amanda M.
Verified purchaseReviewed 2/16/24, United States.
This is the second phone I buy here and I will always come back. I got a S21 in ‘excellent’ about year ago for my dad, and it had a very very minor scratch on the side, other than that, it was perfect and still holding strong. Now I got a S21 Plus for my mom also as ‘excellent’ and it also had just a tiny little dent on the edge, but everything else was perfect and she loves her new phone. I remember being very skeptical at first, but now I can definitely say this is a perfect place to get yourself or someone a new phone if the person doesn’t mind that it’s “used”. I will always come back because of quality, speed, and of course, the price. Definitely recommend Back Market!
Condition
Excellent
Purchased
1/15/24
Dennis S.
Verified purchaseReviewed 2/11/24, United States.
Everything worked flawlessly out of the box. Looks like a new phone. My personal goal was to flash a custom operating system which also worked flawlessly. Entire transaction / product was exactly what I hoped for in every sense. I have a desire to repurpose hardare as much as possible and this is my 3rd or 4th device from BackMarket and I will continue to come back.
Condition
Excellent
Purchased
1/29/24
Ellie D.
Verified purchaseReviewed 12/1/23, United States.
I charged my phone once it arrived. The phone came with a charging cable (no brick). Condition is wonderful, and I saw no cosmetic problems at all upon receiving it. The phone is sturdy and I love that it uses a fingerprint scanner for signing in to apps (fully optional feature if that isn't your thing). Battery lasts all day for me (this is all dependent on how often you use your phone and your app usage etc., of course). 10/10, love the phone and will order from BackMarket again when the need arises.
Condition
Excellent
Purchased
11/5/23