IT Replay

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

1,448 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.5/5

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.7/5

Reviews

  • Kaitlyn W.

    Verified purchase

    Reviewed 2/5/26, United States.

    I was so scared to order a refurbished computer,to say I am happy with my purchase is an understatement! You literally cannot tell this computer was ever used! I recommend BackMarket to everyone looking for tech at a more affordable price!

    Hp EliteBook 840 G8 14-inch (2021) - Core i5-1145G7 - 16 GB - SSD 512 GB

    Condition

    Excellent

    Purchased

    2/4/26

  • Terence J.

    Verified purchase

    Reviewed 10/26/25, United States.

    It looks and works like new. I had one of these through my employer for the past couple of years and I worked it hard. Earlier this month the agency updated our equipment, so it has been replaced with a new EliteBook model as the agency rolled out new equipment and updated everything to Windows 11 Enterprise with Windows 10 support ending earlier this month. However, I was in need of a quality Windows 11 capable machine for home. I figured I could score a decent example of the 840 G8 on the aftermarket, and voila! I did just that through Back Market for about 1/5 the price it cost when it was new. These things new are very expensive, and unlike my employer, I do not need the latest and greatest, just something that is still supported and works well for basic office tasks. I really like the form factor and the speakers, and believe it or not, even the 16:9 ratio screen size. Being familiar with the machine through my employer made the choice easy because I know how it works and what it can do. We also have the HP G5 docks at work, and they too work great for those desktop comforts, including dual monitor support, keyboard, mouse, power, and more, all through one Thunderbolt 4 USB-C connection to the dock. So I scored a used one on eBay for half of what they cost new and it adds those desktop comforts at home with easy connectivity and similarity to my work office set up, albeit with second-hand equipment. It makes it easy to switch out my 840 G8 with my new work laptop when I am working from home, and it simply works. The only thing I did was upgrade the RAM from 16 GB to 32 GB, as upgradability is the name of the game with this laptop. A solid choice for a great looking and performing laptop at a fraction of the cost of a new one. For those thinking about it, please keep in mind it is not a gaming laptop as it only has the integrated Intel Iris Xe graphics with 1.5 GB of VRAM. It can play some basic games but that was not the intent of the machine. Overall, I am extremely pleased with my Back Market purchase through IT Replay, the refurbisher who sold me the laptop. Great work from IT Replay on the high-quality laptop and equally impressive shipping/packaging, and great work from Back Market for the platform to make the purchase quick and easy. Thank you all!

    Hp EliteBook 840 G8 14-inch (2021) - Core i5-1145G7 - 16 GB - SSD 512 GB

    Condition

    Excellent

    Purchased

    10/11/25

  • Benjamin C.

    Verified purchase

    Reviewed 1/4/26, United States.

    As described, a Mac mini with everything as advertised. I think it's in great shape for "good" condition. Couldn't be happier with purchase and the service.

    Mac mini (Late 2018) Core i7 3.2 GHz - SSD 512 GB - 32GB

    Condition

    Good

    Purchased

    12/19/25

  • Alexis M.

    Verified purchase

    Reviewed 8/26/25, United States.

    The item was in very very good tgood condition more like extra good condition. Everything was working fine. Everything were just as I needed it to clean and nice I recommend this seller fast shipping definitely buying more items from him

    MacBook Pro Retina 16-inch (2019) - Core i9 - 32GB - SSD 512GB

    Condition

    Good

    Purchased

    8/21/25

  • Jay S.

    Verified purchase

    Reviewed 7/1/26, United States.

    As always, Back Market is flawless in the purchasing process. This is my third time buying products from them. This time, I needed to upgrade my iPad. The site had exactly what I needed. I ordered it, it came faster than I expected, and the condition of the iPad was excellent. I even traded them my old ipad in, and this process was excellent as well. The whole experience has been excellent, and I don't see any reason to buy new when I can find exactly what I need at Back Market.

    iPad 10.2-inches (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    6/23/26

  • Dominique S.

    Verified purchase

    Reviewed 2/1/26, United States.

    I’m overall appreciative that the device works and is functional. Only thing I did forget is that the battery life on Dells aren’t the best, I should’ve went with a refurbished Mac but I like the easier interface of Windows more than Apple. Good computer overall.

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 16 GB - SSD 512 GB

    Condition

    Excellent

    Purchased

    1/21/26

  • Nick R.

    Verified purchase

    Reviewed 1/25/26, United States.

    Shipping was very fast, and the laptop looks brand new and works good and has a rlly good battery life. I was deff a little hesitant cause i never got a refurbished electronic before, but I'm deff happy w the purchase. I will update if i have any issues!

    Lenovo ThinkPad T490 14-inch (2019) - Core i5 - Gen 8 (U) - 16 GB - SSD 512 GB

    Condition

    Excellent

    Purchased

    1/13/26

  • Ali A.

    Verified purchase

    Reviewed 8/9/26, United States.

    Phenomenal overall. Upgraded from the 2020 Intel i5 and the difference is night and day. The Intel i5 would begin overheating and throttling with 7-10 Google Chrome tabs but this Apple Silicone Mac powers through even heavy workloads without any significant heating or throttling. As for the condition, it really feels like a brand new Mac! I have already recommended Back Market to others. Highly recommend.

    MacBook Pro (2021) 16-inch - Apple M1 Pro 10-core and 16-core GPU - 32GB RAM - SSD 512GB - Standard display

    Condition

    Excellent

    Purchased

    7/14/26

  • Rene C.

    Verified purchase

    Reviewed 8/30/26, United States.

    I'm extremely pleased with my phone. It works great, the battery lasts a long time and the overall quality of the outside and everything upon receiving looked brand new. No problem with my trade-in, i will most certainly be back. : )

    iPhone 13 Pro Max 256GB  - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    8/14/26

  • Kyle S.

    Verified purchase

    Reviewed 6/30/26, United States.

    What a great iPad works perfect love it very much looks like a brand new one

    iPad 10.2-inches (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    6/23/26

12 products