Seller reviews, items and info

Approved seller with 3.9/5 Stars ratingTrusted on Back Market for

Overall rating

97 verified reviews

Rating details

  • Battery

    3.8/5

  • Shipping

    4.1/5

  • Lens & Camera

    4.1/5

  • Accessories

    4/5

  • Packaging

    4.1/5

  • Overall performance

    3.7/5

  • Appearance

    4/5

Reviews

  • Denise M.

    Verified purchase

    Reviewed 11/29/23, United States.

    It arrived in excellent condition, it was easy to transfer my information from one phone to the other. It has been working great, so far so good. Love the green color, and the purchase was smooth.

    Condition

    Fair

    Purchased

    11/23/23

  • Latonya P.

    Verified purchase

    Reviewed 5/24/23, United States.

    I’m a 1st time IPhone user and it is a bit different but I’m getting use to it. The phone came in fairly quickly and let me say this phone looks brand new. No scratches or dings I got a cord but no box for charging so I just went to Walmart and got a fast charger box. Everything has been great so far I’m loving my new phone.

    Condition

    Good

    Purchased

    5/6/23

  • Robert N.

    Verified purchase

    Reviewed 4/23/23, United States.

    Came promptly. Was as advertised and when they said excellent cosmetics, they were right. Clean and well wrapped. Switching to the new phone was easy with the Apple app and clean install of the iOS. Would recommend highly and buy from them again.

    Condition

    Excellent

    Purchased

    4/9/23

  • Samantha S.

    Verified purchase

    Reviewed 4/17/23, United States.

    So far so good. After getting the iPhone I could only see a couple a super minor scratches on the front edge of the case. The screen appears to be flawless. No battery warnings, and FaceID works as expected. Overall very impressed for what I received.

    Condition

    Good

    Purchased

    4/4/23

  • John M.

    Verified purchase

    Reviewed 4/16/23, United States.

    I couldn't be happier than I am with my new iPhone...I know it's not "new" but instead is refurbished but you'd never know it if I hadn't said so. It arrived even faster than I anticipated and its condition was flawless and it operates perfectly. It is exactly as it was advertised: unlocked...perfect condition...no issues. I shuffle between San Diego and Tijuana doing volunteer work and it functions on both sides of the border with no problems. This is the best phone I have ever had...I can't see myself ever needing any other phone. I know that day will come and I've got BackMarket saved as a bookmark for when that day arrives! Thanks guys!

    Condition

    Good

    Purchased

    3/6/23

  • Edith M.

    Verified purchase

    Reviewed 8/21/23, United States.

    So far I’m happy with my purchase. I checked everything I knew to check on a refurbished iPhone, and as far as I can tell it checked out well. The only thing I was concerned with was the sound of the ring (same ring tone as my old iPhone), and the sound quality when talking with someone. Other people did not seem to think it sounded funny, so perhaps it was just me too closely comparing my old one with the new one. I tend to keep things a long time so I was pretty attached to the sound of my old iPhone 6S! There were no scratches or signs of wear at all. So I believe I am very happy with this choice. Has a 91% battery too. Thank you

    Condition

    Excellent

    Purchased

    7/27/23

  • Lori E.

    Verified purchase

    Reviewed 6/14/23, United States.

    Fantastic Condition!!! 100% battery! Perfect screen- I could not be happier with this phone and my experience! We have purchased 5 phones from Back Market. Each time a wonderful purchase experience and amazing customer service!

    Condition

    Excellent

    Purchased

    5/28/23

  • Lisa G.

    Verified purchase

    Reviewed 4/23/23, United States.

    This is the third photo I've ordered from Back Market. Love them! This phone looks like new and we're enjoying it a lot. At Verizon, I was told that the phone has a "non apple" battery and that "could be a problem in the future," but I'm not too worried about this - will reach out if it becomes an issue.

    Condition

    Excellent

    Purchased

    4/9/23

  • Gabriel S.

    Verified purchase

    Reviewed 7/24/23, United States.

    First time purchasing a refurbished electric. Satisfied with the condition and arrived quickly.

    Condition

    Fair

    Purchased

    6/19/23

  • Stephen G.

    Verified purchase

    Reviewed 4/30/23, United States.

    Item as described, perfect screen, 85% battery, fast shipping

    Condition

    Fair

    Purchased

    4/12/23

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