Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

62 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

  • Accessories

    4.5/5

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Joseph P.

    Verified

    Reviewed 5/28/24, United States.

    This is the 3rd phone I bought for family member. So that should tell you how happy we are with Back Market and it partners.

    iPhone XS Max 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    11/12/21

  • Katherine M.

    Verified

    Reviewed 2/11/24, United States.

    My phone is like new. The only complaint is the calculator is missing. I downloaded one problem solved.

    Galaxy S21 FE 5G 128GB - Gray - Unlocked

    Condition

    Good

    Purchased

    1/27/24

  • Laura K.

    Verified

    Reviewed 12/17/23, United States.

    Phone was delivered quickly and works great! This is my second purchase from this site and I'm very pleased.

    Galaxy S21 FE 5G 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    11/29/23

  • Edward M.

    Verified

    Reviewed 5/16/23, United States.

    Great Experience. iPhone was like new, in my opinion, and so far everything is functioning as it should. Shipping was quick and on time. I am a huge fan of Back Market and will look to buy other items in the future.

    iPhone 11 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    5/11/23

  • Ryan R.

    Verified

    Reviewed 2/16/24, United States.

    Don't trade in a device, they will try to lie to as they did to me. Said my device was financially locked and they could only give me $78 instead of the $309 they were suppose to. Talked to T-Mobile who said "that was a lie, your device has been unlocked for any carrier since 2022, I wonder how many people they get with that." If your reading this, pay the extra $50 for a new device and full reimbursement promised for your device. First and last time using Black marked, Backdoor, whatever their name for any phone purchases.

    iPhone 15 Pro Max 256GB - Natural Titanium - Unlocked

    Condition

    Excellent

    Purchased

    1/28/24

  • David M.

    Verified

    Reviewed 4/9/22, United States.

    Delivery was fast! Phone looked brand new!! Set up was very easy. I am loving it. I was very scared to buy a refurbished phone but I am super glad I did!! This has changed my whole outlook on buying refurbished phones.

    iPhone XR 64GB - White - Unlocked

    Condition

    Excellent

    Purchased

    3/29/22

  • Ashanti L.

    Verified

    Reviewed 4/2/22, United States.

    It’s great honestly I didn’t know how I’d feel about buying the phone but the reviews helped me build my confidence in buying a refurbished phone and thank god I bought it the only real problem I have with it is some calls won’t go through but I still managed to work around it.:)

    iPhone 8 Plus 64GB - Silver - Unlocked

    Condition

    Good

    Purchased

    3/17/22

  • Carmella C.

    Verified

    Reviewed 3/23/22, United States.

    As a single mother this site is the HOLY GRAIIIIL. I will honestly never spend $1k+ on a phone again. This refurbished XR is everything that I needed for 75% of the dang price. And allllll the storage and it didn’t cost extra??? 😍 lovely will be buying from back market again in a few years 🥰

    iPhone XR 128GB - Coral - Unlocked

    Condition

    Excellent

    Purchased

    3/2/22

  • Lindsey M.

    Verified

    Reviewed 1/21/24, United States.

    my daughter loved her phone it's been a while since she got it so it's not in New condition anymore.

    iPhone XR 64GB - Yellow - Unlocked

    Condition

    Excellent

    Purchased

    2/14/22

  • Christopher P.

    Verified

    Reviewed 10/26/23, United States.

    This phone was in great shape when I got it and it worked fine. No issues with this order.

    Galaxy S20+ 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    1/28/23

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