Softnetworks LLC

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

267 verified reviews

Rating details

  • Battery

    3/5

  • Lens & Camera

    3.4/5

  • Shipping

    4.5/5

  • Accessories

    4.3/5

  • Packaging

    4.5/5

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

Reviews

  • Khadija J.

    Verified purchase

    Reviewed 2/4/26, United States.

    I absolutely love my dell! It runs very smoothly and it was in excellent condition! For those who are interested in getting this computer and feel like there’s not enough storage, fear or not! I separately purchased an additional 8 GB of RAM and installed it myself. Very easy and customizable. Lastly, if you like to play games like the Sims, this laptop runs it very well. I bought it specifically for this purpose and I’m very happy with my results.

    Dell Latitude 5400 14-inch (2019) - Core i5 - Gen 8 (U) - 8 GB - SSD 256 GB

    Condition

    Good

    Purchased

    1/21/26

  • Ron D.

    Verified purchase

    Reviewed 3/14/26, United States.

    Arrived in perfect condition and very fast! It was packaged very well for shipping! I am very happy with the product and the delivery service!

    MacBook Pro (2022) 13-inch - Apple M2 8-core and 10-core GPU - 24GB RAM - SSD 1000GB

    Condition

    Excellent

    Purchased

    3/11/26

  • Judy P.

    Verified purchase

    Reviewed 4/8/26, United States.

    I had a little trouble getting started (never used Apple products before). Took it to my local computer shop and they got me started, said they were familiar with Black Market and give it a thumbs up in all regards, from the touchpad, to the screen to the keyboard and battery. I'm very happy with my purchase.

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - Standard display

    Condition

    Excellent

    Purchased

    3/12/26

  • Xenavia T.

    Verified purchase

    Reviewed 3/9/26, United States.

    I ordered my MacBook a few days ago and it arrived fast. I’m starting nursing school and needed a computer but didn’t want to pay Apples prices. So far everything is working well and the computer looks BRAND NEW! I’m excited.

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - Standard display

    Condition

    Excellent

    Purchased

    3/6/26

  • Paul A.

    Verified purchase

    Reviewed 12/22/25, United States.

    I received the phone in short order in just a couple of days. The laptop was adequately protected to survive the shipping exposure to any potential rough handling. The computer performs as good as a new computer at a very reasonable price to me. I am very pleased with this laptop.

    Hp EliteBook 840 G7 14-inch (2020) - Core i5 - Gen 10 (U) - 8 GB - SSD 256 GB

    Condition

    Excellent

    Purchased

    12/8/25

  • Jesus N.

    Verified purchase

    Reviewed 4/13/26, United States.

    Laptop works great, as noted it did have some cosmetic issues (they are the least of my worries) but overall I am pleased with this laptop. The screen and the keyboard are excellent and the specs on the computer are great for the price point, you wont find these specs on a new computers for anything less than $500.00 and I paid slightly above $200.00, I did notice the battery is 79% of capacity as when it was new but I assume it's the original battery and I can easily buy a brand new one and swap it out for 30 bucks with this model. I still get a solid 2.5-4 hours of solid use time out of it so I don't think I'll be worrying about that soon. Overall I am very pleased with this purchase from this seller, it arrived well packaged, clean and on time. I think I may be buying used from here on out, you cant beat the value of these used, cheaper electronics.

    Dell Latitude 5410 14-inch (2020) - Core i5 - Gen 10 (U) - 16 GB - SSD 512 GB

    Condition

    Fair

    Purchased

    4/8/26

  • Kelly R.

    Verified purchase

    Reviewed 5/21/25, United States.

    The iMac is great, but it was sent with a non-Apple keyboard that didn't work as well as a. non-Apple mouse that wouldn't connect. Thankfully, I have an apple keyboard and a mighty mouse that I was able to connect to the new iMac and get it up and running. Overall positive experience, but Apple products should be accompanied by Apple, peripherals and accessories, and not aftermarket stuff.

    iMac 27-inch Retina (Early 2019) Core i5 3.0GHz - SSD 512 GB - 32GB

    Condition

    Good

    Purchased

    5/5/25

  • Abby N.

    Verified purchase

    Reviewed 3/25/26, United States.

    The device is great and in near perfect condition. The only reason I gave 4 stars is because it is a bit slow, which I did not expect given the year and quality of the product. It often lags and does the spinning rainbow ball for up to 10-15 seconds when I go to click on a different tab or close something. It is not constant, but happens at least once or twice each time I am using the computer. Still definitely worth it for the price and quality/new condition!!

    MacBook Pro (2022) 13-inch - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GB - Standard display

    Condition

    Excellent

    Purchased

    3/11/26

  • Angie L.

    Verified purchase

    Reviewed 3/23/26, United States.

    I ordered the “excellent” one and it wasn’t bad. There was a little dent on the edge and scratch marks on the back. They are not noticeable right away but they can be as you examine the device. It works fine so far though. Battery was 93% when I received it. Given the price, I would say it’s not too bad. Shipping was fast. The packaging was generic, it wasn’t the original box of apple. So far so good. All in all, I am content with my purchase. Hopefully, it will last me for at least a year.

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - Standard display

    Condition

    Excellent

    Purchased

    3/9/26

  • Loren R.

    Verified purchase

    Reviewed 4/2/26, United States.

    It has a sticker on the casing and I suspect there may be scratches under there which is why they put it on it. Aside from that there is a chip on the inside near the top right of the keyboard. Outside of all that it functions and it can get the job done that I needed.

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - Standard display

    Condition

    Good

    Purchased

    3/15/26

82 products