SmartResale

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

1,771 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Accessories

    4.4/5

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Appearance

    4.6/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Tony H.

    Verified

    Reviewed 1/22/26, United States.

    Super Excellet. 😊 This was my very first time buying from this company, and I’ll admit I was a little skeptical at first about going the refurbished route. I was upgrading from my old mid-2014 13-inch MacBook Pro, so I decided to go with the 2021 16-inch MacBook Pro with the M1 Pro chip, 32GB of RAM, and a 512GB SSD. I wanted to be 100% sincere in my feedback, so I gave it a good month of heavy use before writing this. Honestly, the quality is outstanding! It arrived on time, well-packaged, and looked pristine—I found zero scratches on it. Even though it had 333 battery cycles, the battery health is great, and it performs like a brand-new machine. I am really enjoying this upgrade and truly appreciate the quality I received!

    MacBook Pro (2021) 16-inch - Apple M1 Pro 10-core and 16-core GPU - 32GB RAM - SSD 512GB

    Condition

    Excellent

    Purchased

    12/11/25

  • Gino W.

    Verified

    Reviewed 2/12/26, United States.

    Disclaimer: I'm an iOS man. I have every Apple device possible. lol I purchased the Pixel 8 to use as a testing device for android apps and I really love it. It looks brand new and is exactly what was described. There are no scratches, scrapes or cracks. I recommend getting a case though. You wouldn't want to drop this beauty. I'm extremely satisfied with this purchase and it has changed my views on buying refurbished items. I was a bit skeptical at first but, I'm happy that my doubts were misplaced.

    Google Pixel 8 128GB - Rose Gold - Unlocked

    Condition

    Excellent

    Purchased

    2/10/26

  • Scott H.

    Verified

    Reviewed 2/3/26, United States.

    The Google Pixel 6a is faster than my iPhone 13 Pro. I thought I would not be an android user after switching to Apple products, but so far this phone exceeds my expectations. I need to get a case and screen protector for the phone. I will definitely consider a Google Pixel when upgrading my personal phone.

    Google Pixel 6a 128GB - Green - Unlocked

    Condition

    Good

    Purchased

    1/21/26

  • Kenneth J.

    Verified

    Reviewed 1/7/26, United States.

    Device works great. A couple nicks and dings but nothing that affects the overall functionality of the device. it arrived quickly, plugged in and setup without issue. All wireless aspects of the Mac Mini work well. would recommend and buy agian.

    Mac mini (October 2018) Core i5 3 GHz - SSD 512 GB - 8GB

    Condition

    Good

    Purchased

    12/15/25

  • Malak M.

    Verified

    Reviewed 10/15/25, United States.

    I’m super happy with my purchase! The MacBook Pro looks and works like brand new — fast, clean, and exactly as described. Shipping was quick and packaging was safe. Back Market never disappoints! Highly recommend 👍🏻

    MacBook Pro Retina 13-inch (2019) - Core i7 - 16GB - SSD 512GB

    Condition

    Good

    Purchased

    10/10/25

  • George D.

    Verified

    Reviewed 7/28/25, United States.

    first & foremost, AMAZING experience. i ordered a “good” device and it came in essentially flawless (super minor scuffs on the body). at first i was skeptical to buy a refurbished device not directly from apple, but honestly, i’m never going back to apple refurbished after trying back market. delivery was super fast. couldn’t ask for anything more 🙏

    iPad Pro 12.9-inches (2020) 4th gen 256 GB - Wi-Fi + 4G - Space Gray

    Condition

    Good

    Purchased

    7/23/25

  • Molly31906 B.

    Verified

    Reviewed 9/3/25, United States.

    I chose excellent condition gen 1 pixel watch, since it was on a sale for around 45 dollars. When it arrived I wasn't expecting a brand new watch in box! It could have been resealed but even if it was, it was definitely convincing enough for me and it works great for my pixel 6a. Thanks!

    Google Smart Watch Pixel Watch HR GPS - Silver

    Condition

    Excellent

    Purchased

    8/17/25

  • Cesar G.

    Verified

    Reviewed 7/23/25, United States.

    Fantastic device, almost like a mini laptop and so powerful I’m loving this iPad Pro 5th Generation. It’s been about 10 years since I bought an iPad and this one definitely is the definitive experience

    iPad Pro 12.9-inches (2021) 5th gen 256 GB - Wi-Fi + 5G - Space Gray

    Condition

    Excellent

    Purchased

    7/12/25

  • Eric W.

    Verified

    Reviewed 12/12/25, United States.

    Yo so this Macbook is A1!!! I upgraded from a MBP 2020 14" intel i7 based with 512 storage and 16Gbs RAM. This new to me MBP M2 Pro is levels above what I previously had. Its better in every way and its not even the latest model. My workload is simple. Light 1080 video editing, light Canva and Photoshop use and photo editing. I am well awre that this machine can handle way more than that but if I need the extra power then i know that I have alot of head room in 2025 with a 2023 model. Oh and mines still came with Apple Care!! Once it expires in a few months I will add it to AppleCare One. They let you add devices up to 4 years old!

    MacBook Pro (2023) 16-inch - Apple M2 Pro 12-core and 19-core GPU - 32GB RAM - SSD 1000GB

    Condition

    Good

    Purchased

    11/22/25

  • Bre E.

    Verified

    Reviewed 6/3/25, United States.

    Don’t sleep on BackMarket! After having my MacBook for 8 years it was time for a new one and I didn’t want to spend $1000+ I was just googling and BackMarket popped up. I did my research and saw the exact Mac I needed. Took a chance because I absolutely love what they stand for. I’m so glad I did! Not only is my new MacBook Pro fast and looks like new the shipping was fast!! BackMarket…I hope you thrive forever! You all are doing an amazing thing for this universe and I for one I’m grateful that I found you and it definitely won’t be my last purchase!

    MacBook Pro Retina 13-inch (2020) - Core i5 - 16GB - SSD 512GB

    Condition

    Fair

    Purchased

    5/29/25

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