SmartResale

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

1,951 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Accessories

    4.4/5

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Appearance

    4.6/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Tony H.

    Verified purchase

    Reviewed 1/22/26, United States.

    Super Excellet. 😊 This was my very first time buying from this company, and I’ll admit I was a little skeptical at first about going the refurbished route. I was upgrading from my old mid-2014 13-inch MacBook Pro, so I decided to go with the 2021 16-inch MacBook Pro with the M1 Pro chip, 32GB of RAM, and a 512GB SSD. I wanted to be 100% sincere in my feedback, so I gave it a good month of heavy use before writing this. Honestly, the quality is outstanding! It arrived on time, well-packaged, and looked pristine—I found zero scratches on it. Even though it had 333 battery cycles, the battery health is great, and it performs like a brand-new machine. I am really enjoying this upgrade and truly appreciate the quality I received!

    MacBook Pro (2021) 16-inch - Apple M1 Pro 10-core and 16-core GPU - 32GB RAM - SSD 512GB

    Condition

    Excellent

    Purchased

    12/11/25

  • Paul R.

    Verified purchase

    Reviewed 2/22/26, United States.

    Honestly I was a little hesitant ordering a referbished mac book pro off here. Only because I just had a not so good experience trying to order one through Amazon. I am more then pleased with my Mac book pro. It has a small amount of wear and tear but over all looks like brand new. Battery has 93% which is amazing for a 2021 computer. I found out that they replaced the screen on the computer and that must of been the reason for the refurbished. They used Apple parts for it. I would say order from here I had a great experience.

    MacBook Pro (2021) 16-inch - Apple M1 Pro 10-core and 16-core GPU - 32GB RAM - SSD 512GB - Standard display

    Condition

    Good

    Purchased

    2/10/26

  • Caleb V.

    Verified purchase

    Reviewed 3/5/26, United States.

    For what I paid for, this device is outstanding. Arrived with 85% battery health which isn’t bad for a machine more than 4 years old. Additionally, the way Apple made these devices it feels worth way more than what I paid for it. I needed a replacement for my 13” m1 with a cracked screen that I could only use hooked up to an external monitor. This has been the perfect replacement without having to go brand new. I will probably continue the refurbished route because the value is undeniable, no complaints here.

    MacBook Pro (2021) 16-inch - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 512GB - Standard display

    Condition

    Fair

    Purchased

    2/4/26

  • Gino W.

    Verified purchase

    Reviewed 2/12/26, United States.

    Disclaimer: I'm an iOS man. I have every Apple device possible. lol I purchased the Pixel 8 to use as a testing device for android apps and I really love it. It looks brand new and is exactly what was described. There are no scratches, scrapes or cracks. I recommend getting a case though. You wouldn't want to drop this beauty. I'm extremely satisfied with this purchase and it has changed my views on buying refurbished items. I was a bit skeptical at first but, I'm happy that my doubts were misplaced.

    Google Pixel 8 128GB - Rose Gold - Unlocked

    Condition

    Excellent

    Purchased

    2/10/26

  • Scott H.

    Verified purchase

    Reviewed 2/3/26, United States.

    The Google Pixel 6a is faster than my iPhone 13 Pro. I thought I would not be an android user after switching to Apple products, but so far this phone exceeds my expectations. I need to get a case and screen protector for the phone. I will definitely consider a Google Pixel when upgrading my personal phone.

    Google Pixel 6a 128GB - Green - Unlocked

    Condition

    Good

    Purchased

    1/21/26

  • Joshua B.

    Verified purchase

    Reviewed 3/15/26, United States.

    Fantastic experience from start to finish. The MacBook Pro (2021) 16" M1 Pro arrived quickly, was extremely well packed, and the condition is honestly mint, it looks brand new. Everything works perfectly and the laptop performs beautifully. This was my first purchase from BackMarket and it exceeded expectations. Could not have asked for a smoother transaction.

    MacBook Pro (2021) 16-inch - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 512GB - Standard display

    Condition

    Excellent

    Purchased

    3/1/26

  • Kenneth J.

    Verified purchase

    Reviewed 1/7/26, United States.

    Device works great. A couple nicks and dings but nothing that affects the overall functionality of the device. it arrived quickly, plugged in and setup without issue. All wireless aspects of the Mac Mini work well. would recommend and buy agian.

    Mac mini (2018) Core i5 3.0 GHz - 512 GB SSD - 8GB

    Condition

    Good

    Purchased

    12/15/25

  • Malak M.

    Verified purchase

    Reviewed 10/15/25, United States.

    I’m super happy with my purchase! The MacBook Pro looks and works like brand new — fast, clean, and exactly as described. Shipping was quick and packaging was safe. Back Market never disappoints! Highly recommend 👍🏻

    MacBook Pro Retina 13-inch (2019) - Core i7 - 16GB - SSD 512GB

    Condition

    Good

    Purchased

    10/10/25

  • George D.

    Verified purchase

    Reviewed 7/28/25, United States.

    first & foremost, AMAZING experience. i ordered a “good” device and it came in essentially flawless (super minor scuffs on the body). at first i was skeptical to buy a refurbished device not directly from apple, but honestly, i’m never going back to apple refurbished after trying back market. delivery was super fast. couldn’t ask for anything more 🙏

    iPad Pro 12.9-inches (2020) 4th gen 256 GB - Wi-Fi + 4G - Space Gray

    Condition

    Good

    Purchased

    7/23/25

  • Johnathan P.

    Verified purchase

    Reviewed 4/1/26, United States.

    SmartResale delivered!! Physical condition, battery health and performance was better than expected. I was hesitant albeit at first since I got this almost max spec laptop for a steal, but after extensive use the laptop is more than what I expected! Would totally buy again!

    MacBook Pro (2021) 14-inch - Apple M1 Pro 10-core and 16-core GPU - 32GB RAM - SSD 512GB

    Condition

    Good

    Purchased

    3/26/26

73 products