ThePhoneStoreCo

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,786 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Kim C.

    Verified purchase

    Reviewed 12/1/23, United States.

    The phone is fine so far, but the charger you sent is pure trash. Can you look for another source so that I don’t have to buy a new charger after just two weeks of use?

    iPhone 11 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    11/11/23

  • Kris A.

    Verified purchase

    Reviewed 11/21/23, United States.

    The iPad is in reality good condition. It would have been nice to know what gen I was getting.

    iPad 10.2-inches (2021) 9th gen 64 GB - Wi-Fi + 4G - Space Gray

    Condition

    Excellent

    Purchased

    11/2/23

  • Samantha S.

    Verified purchase

    Reviewed 11/18/23, United States.

    I have purchased multiple phones and accessories from BackMarket and ThePhoneStoreCo is the only merchant that did not refund sales tax and service fees. The phone was returned within the 30-day window with no damage. I have otherwise had good experiences purchasing through BackMarket, but I do NOT recommend purchasing a phone sold by ThePhoneStoreCo.

    iPhone 12 Pro 128GB - Graphite - Locked AT&T

    Condition

    Good

    Purchased

    10/17/23

  • Keyvaun M.

    Verified purchase

    Reviewed 10/31/23, United States.

    happy

    iPhone 12 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    10/25/23

  • Bugleridge A.

    Verified purchase

    Reviewed 10/23/23, United States.

    Phone in great condition. Working great with my provider.

    Galaxy S20 Ultra 5G 128GB - Gray - Unlocked

    Condition

    Good

    Purchased

    10/5/23

  • Jamari R.

    Verified purchase

    Reviewed 9/3/23, United States.

    Great shipping, 2 days as pro

    iPhone 8 Plus 64GB - Silver - Unlocked

    Condition

    Fair

    Purchased

    8/21/23

  • Daniel M.

    Verified purchase

    Reviewed 4/24/23, United States.

    This was a great purchase. It was already on the Xfinity network and all I had to do was call them up and swap my sim card. The shipping was on point and arrived when it said it would (appx 4 days) and the condition said "good" when I bought it, but you would be hard pressed to find anything wrong with this phone--this thing is pristine and zippy fast with 12GB of ram and 128GB of storage. It beats the heck out of my Moto G Power from back in 2021. Thanks guys.

    Google Pixel 6 Pro 128GB - Black - Locked Xfinity

    Condition

    Good

    Purchased

    4/20/23

  • Bruce B.

    Verified purchase

    Reviewed 1/22/23, United States.

    Fantastic service. The phone was labeled below good or something like that, but it looked practically new. I have no issues with the phone itself, everything is working properly. Backmarket delivery was on time. I do wish that the phone came with the little pin that pushes out the network cards. I know it wasn't required, but the pin would have been useful. Great job, looking forward to purchasing more in the future. I do enjoy all of their sustainability efforts I have seen so far. Take Care! V/R

    Google Pixel 6 Pro 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    1/7/23

  • Danny H.

    Verified purchase

    Reviewed 8/17/25, United States.

    It did not work. Wasted time and gas money and time having to return it

    Galaxy A53 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    8/2/25

  • Vickie D.

    Verified purchase

    Reviewed 1/19/25, United States.

    Takes getting used to. But overall pretty good.

    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Condition

    Excellent

    Purchased

    1/1/25

48 products