Great buy! The phone came quickly and in very good condition. It is working as expected, I’m very happy with the phone and its performance. The battery came at 87% availability and it’s performing very well. The phone metal exterior is flawless and a beautiful dark blue. The screen has a few scratches at the top and at the bottom of the screen probably from putting it and taking it out of a phone case. But overall, the screen looks perfect inside the phone case I bought. I’m very satisfied with the phone”s performance, aesthetics, the price, and I’m looking forward to buying an Apple Watch from Backmarket soon.

Purchase was easy, tracking and notifications were great. I wish I would have noticed the student discount before ordering but was in a hurry to order a replacement phone. Since the website doesn't show pictures of the exact item you are receiving, it would be great if they showed real examples of the differences between fair, good, and excellent. I went with lowest price, so I was prepared for scratches. I think the item came is as ordered with small scratches as no surprise, but maybe I would have spent the extra $20 to go from fair to good if I could have seen the visual differences instead of just descriptions between the two. I also went with Back Market due to competitor having 90 day return and warranty vs Back Market having 90 day return and year warranty. Hopefully won't need it, but the peace of mind for a year will be nice.

Couldn't be happier! The phone was in much, much better condition than I expected (for a "good" condition), it arrived quickly and well-packaged, and the price was right. I've referred a few people already, and will check here first for any future purchases.

Shipping was on time. The phone was in a thin cushion envelope in a box but no other padding so it could bounce around a lot. The phone has a noticeable scratch on the middle of the screen (sold as “good” condition) which seems more like “fair” grade than “good”, but the rest of it looks good. It doesn’t impact the function. One thing I’m concerned about is the speaker sometimes goes weird and crackly or muffled when I’m on a long call or listening to audio. It’s fine in Bluetooth. I’m not certain what to think about that. I’ve purchased from BackMarket before and will be back again!

I bought this item in excellent condition and that’s exactly what I got!!! No scratches, no cracks. I was a little nervous bc ppl were saying their battery life’s were low but mine came at 100% and it still is. This phone is practically brand new. I thank God bc I was really nervous that I was gonna get an iffy phone but this was the exact opposite for a great price!!!

No problems with the phone.The screen is cracked and I would like to know if you could replace the screen?