Customer reviews for iPhone 13 series

4.5/5

Average of 147 reviews from the past 6 months.

4-5 stars
87%
3-4 stars
6%
2-3 stars
3%
1-2 stars
4%
Samantha M. Bought: iPhone 13 mini 2 weeks ago
4.9/5
Always a great experience with BackMarket and another good refurbisher! My iPhone 13 mini came in pristine condition - it's lightning fast and I'm happy to sport a smaller phone. Only comment is that when I turned it on, it was already logged into someone's account (likely for diagnostic testing). S...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Cory M. Bought: iPhone 13 2 months ago
5/5
I ended up purchasing an Iphone 13 in excellent condition after purchasing an Iphone 12 through Backmarket in fair condition and being a little bit disappointed with the amount of scratches. I am very pleased with the Iphone 13 I have recieved. My coworker who just bought a brand new 13 from Verizon...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Diana L. Bought: iPhone 13 Pro Max 1 month ago
4.5/5
Back market did it again my seller was backflip an i got the iPhone 13 pro max its clean battery capacity 100 condition excellent overall a good refurbished phone u wouldn't even think it was refurbished i do wish my seller threw a brick in there but all good... wow i really appreciate it back marke...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Sandy C. Bought: iPhone 13 1 month ago
4.9/5
I ordered an iPhone 13 in excellent condition from them and honestly the only complaint I had was that I wanted and payed for a midnight black color and was later told they only had white, blue and red. I was bummed but I still really wanted the iPhone so I went with white. Overall it was a great pu...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Paul W. Bought: iPhone 13 3 months ago
5/5
I bought a used, excellent condition unlocked iPhone 13 about 4 months after it was released here on Back Market. It arrived in less than 48 hours after I ordered it and might as well be a brand new phone. Not a scratch, mark, or fingerprint on it anywhere. 100% battery condition and all. This is ex...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

James R. Bought: iPhone 13 1 week ago
4.1/5
The iPhone 13 128GB - Blue - Fully unlocked (GSM & CDMA) is clean. I really dont know what condition the screen is in as it was shipped with a protector in place. Also, none of the prior information on the phone was erased - in other words it wasn't wiped.For what I paid, you can just about get a ne...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Larissa B. Bought: iPhone 13 T-Mobile 4 months ago
4.9/5
This phone was a Christmas present for my daughter and she hasn't realized it was refurbished (I did put it in an old iPhone box I had in our basement, so that helped). Easy purchase, easy setup.

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Zachariah H. Bought: iPhone 13 Pro 3 months ago
5/5
Everything was great. Phone looks and runs like it's brand new. It shipped with a surprisingly good case and a charging cable. No apple branded iPhone box for the unboxing experience, but I don't care about that. 11/10

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Lexy W. Bought: iPhone 13 T-Mobile 2 weeks ago
4.3/5
The quality is great and I would never know it was refurbished, but it did not come with the SIM card tray so I had to buy one.

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Robert S. Bought: iPhone 13 Pro 2 months ago
5/5
I decided to go for Excellent condition and man was it ever. Phone looked perfect and it came with a nice still in the box charger. Which may not seem like a big deal, except new Iphone don’t come with a charger. Very happy with my purchase. This is the third phone I have bought from Backmarket, the...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping