Customer reviews for All refurbished Motorola phones

Reviews

  • Jon P.

    Verified

    Reviewed 2/19/25, United States.

    I received my Motorola g play today and I thought it was going to be refurbished but it is not. It's a beautiful heavy weighed phone like the newer Samsung 20 model phones 📱. The only thing is that it don't have fast charge. Other than that iam perfectly satisfied and will not buy another from a carrier other Back Market. This is my 2nd phone in less than 2 month's. The 1st one was the Samsung a10e, which is very small a 5"6 inch screen, so I decided to purchase a bigger size phone and went with the Motorola. I already ordered the case and it will be in by Friday. Thank you Back Market you have a purchaser for life.

    Condition

    Good

    Purchased

    2/15/25

  • Paula W.

    Verified

    Reviewed 10/10/25, United States.

    I love my Moto Razr. A little learning curve getting it set up, but that's on me. It's a nice change from my much older Moto and I enjoy a lot of the new features. Thanks to Back Market for offering used/refurbished products that are affordable and reliable. I will recommend them to all of my friends for their electronic needs.

    Condition

    Good

    Purchased

    9/9/25

  • Franz V.

    Verified

    Reviewed 8/24/25, United States.

    Back market gave me the best service that anyonecouldaskfor. The razr came looking like brand new and it came 2 days earlier than expected. I must be honest I was worried because it is reconditioned, but all that doubt and worries went away when I opened the box and surprised my wife. Thank you back market.

    Condition

    Excellent

    Purchased

    8/8/25

  • Becky A.

    Verified

    Reviewed 7/21/25, United States.

    So here's what happened: I ordered this phone. It was shipped promptly and delivered on a Saturday. It's in great condition and works as expected. Imagine that! After two absolutely horrible, unacceptable experiences with the big A (whom I have stopped doing business with altogether because of it), I'm SO glad I didn't give up on finding a refurbished phone. This is my second Edge 2022 and it has a STELLAR camera, just like the first one. Looks and works like new. Thank you for not making me bang my head against a wall. Very happy.

    Condition

    Premium

    Purchased

    7/10/25

  • Selena O.

    Verified

    Reviewed 4/9/25, United States.

    As a single mother to a child with special needs who also helps take care of my elderly parents to say money is tight is a gross understatement. This refurbished option coupled with PayPal's offer to split the payment was a life saver. I always have to be available and Back Market made it possible for me to not even skip a beat. Thank you for helping me. The phone is amazing and the nicest thing I've gotten myself in... I can't even remember. I recommend Back Market to everyone and will be returning for all my needs

    Condition

    Excellent

    Purchased

    3/15/25

  • Alycia M.

    Verified

    Reviewed 5/26/25, United States.

    This is my first ever experience buying a refurbished phone, so I had only a theoretical idea of what I was getting into and family and friends were equally clueless. Backmarket Itself made the process very foolproof with a lot of the information that I needed – such as switching SIM cards and data – not only available but specifically sent to me. Even a technological fool like me could switch phones with little problem. My one problem was not with Backmarket itself but with Android 12. While I had looked up this model of phone to see if there were any common problems I had not done the same with the operating system and was surprised when my phone’s keyboard didn't pop up. Backmarket’s online customer service was easy to go through but had no suggestion on how to fix Android 12 keyboard issues. Since I couldn't figure out how to get a live customer service representative on the phone, I was either going to have to repair it myself or go without a phone for several days while Backmarket did the repairs. I decided to try one day of attempting to fix it myself before sending the phone off. Luckily the keyboard missing problem was a common one with Android 12 and easily fixed. I will buy from Backmarket again, I am very satisfied with the price, battery life and operation of my new (to me) phone now that the keyboard pops up. However for any other refurbished items I’ll look up common issues from both the product and the operating system it runs on first.

    Condition

    Excellent

    Purchased

    5/12/25

  • Carl L.

    Verified

    Reviewed 1/25/25, United States.

    I love my Motorola one 5g ace. it's a fantastic device came to me fast was better than expected. no complaints at all... except for one, but it's a complaint about myself... I neglected to purchase a rugged case with tempered glass for my ace and now my Ace has a shattered face. but that's my bad, not yours.. I'll be back shopping soon. but I'm very happy to say I did buy 2 years of extended coverage through you guys. I'll be in touch soon.. love my phone and I love what you guys do, and how you are with us your clients.

    Condition

    Excellent

    Purchased

    12/26/24

  • Kelvin F.

    Verified

    Reviewed 8/10/25, United States.

    The condition of the phone was better than I expected, it arrived sooner than I anticipated, and it works better than I imagined. Setup was so easy, it was ready to use in a few short minutes. It also came with a charging cable. I'm very happy with this purchase and would recommend buying here again.

    Condition

    Good

    Purchased

    7/25/25

  • Sajib A.

    Verified

    Reviewed 3/21/24, United States.

    I recently purchased the Motorola One 5G Ace 64GB in Volcanic Gray from backmarket.com, and I couldn't be happier with my decision. This phone is an absolute gem, offering top-notch features at an incredibly affordable price point. First and foremost, the performance of this device is outstanding. Whether I'm streaming videos, playing games, or multitasking between apps, the Motorola One 5G Ace handles everything with ease. The 64GB of storage provides ample space for all my photos, videos, and apps, ensuring that I never have to worry about running out of space. One of the standout features of this phone is its 5G connectivity, which allows for lightning-fast download and streaming speeds. It's amazing to experience such high-speed internet on a device at this price range. I also love the design of the Motorola One 5G Ace. The Volcanic Gray color is sleek and sophisticated, and the build quality feels premium in hand. The large, vibrant display is perfect for watching movies or browsing the web, and the battery life is impressive, easily lasting me through a full day of heavy usage. What truly sets this phone apart, however, is the concept of purchasing a refurbished device. Not only does it help reduce electronic waste, but it also allows consumers to get their hands on high-quality products at a fraction of the cost. Backmarket has truly excelled in refurbishing and reselling phones like the Motorola One 5G Ace, ensuring that each device meets high standards of quality and performance. Overall, I can't recommend the Motorola One 5G Ace enough, especially for anyone looking for a budget-friendly smartphone without sacrificing performance or features. Thanks to backmarket.com for providing such an amazing device at an unbeatable price.

    Condition

    Good

    Purchased

    3/15/24

  • Bryan C.

    Verified

    Reviewed 8/24/25, United States.

    100% as expected. These people are GREAT. This is not a credited endorsement. I love working with these people. They have always met every single expectation I have ever had. I will always do business with them.

    Condition

    Good

    Purchased

    8/9/25