Customer reviews for Refurbished Samsung Galaxy S9

Getting it delivered only took 2 days. Phone was packaged securely and thoroughly. The phone itself was in wonderful condition even though I bought it as “Good.” Have no complaints. Amazing service and quality for an unbeatable price.

I'm really happy about my purchase. Its came with Brand new Condition. This is my 2nd purchased on the BackMarket. I'm really happy with this purchase. Before I get iPad and its came with some ded pixal issues after 6 months. i have doubts and buy again. but this time I'm really happy about the Product with the condition. This seller was amazing.

Love BackMarket! Lol love the new commercial/ad too! I’ve purchased quite a few devices over the last couple of years. From iPhones, galaxy phones, iPads and more im not thinking about I’m sure. They make great gifts… what’s even better they are refurbished and not some trash floating in our oceans and in our landfills. Every single device I’ve purchased is still being used and in perfect working order. Will never buy brand new again. I’m not one who likes the price tag of brand new items these days. So thank you backmarket team! Keep up the awesome work. Maybe throw some coupons to the repeat customers once and a while lol.. (worth a shot, lol) I’m a bargain hunter 😉

When I bought a Galaxy S9, I was assured that "most" service providers would accept it. I went to Spectrum where the agent helped to cancel my Gov't phone service and set up the S9, BUT then he said oh sorry Spectrum doesn't provide for that model. Things got confusing, since I knew I'd put the S9 on my credit and would need to return it. HOWEVER, the agent told me that if I traded it in, I would be elegible for a promotional that ends up with a new phone, the Motorola RAZR for free (!) I have confirmed that there was no misunderstanding. So I will pay for rather than return the S9. I appreciate being able to cancel the extra warrantee. Thank you.

I am very happy with the phone I ordered. It is in great condition and works perfectly. It does have a short battery life, but I think that is to be expected with any refurbished phone. I will be ordering from here again in the future.

I would give this transaction 6 stars if I could. This phone literally looks factory new. Original Samsung packaging and documentation included. It even had the OEM looking screen protector on it. On time shipping and great price as well. Job well done BackMarket.

So this all started because myfriend constantly told me how "blah blah android is sturdier than iphone" and how fragile iphones are, so I took that as a challenge. I had to get a backup phone to take with my on the go when I'm out on the field, so I thought "Why not android?". My line of work requires heavy lifting, driving vehicles, etc, I am a pretty clumsy person (unfortunately), and I wanted a cheap phone, which is where I found this. It came used, I think it was used for a year before I got it, and this thing has taken some HEAVY falls. It took a while before I cracked both the front and the back in multiple spots, some parts of the screen I couldn't even read through plus some glass of the screen came off in the corner, and yet the touchscreen STILL worked over those areas. The screen coloration was split down the middle for a while, but it functioned completely normally. This freak of nature phone lasted a solid two years before finally, finally the screen gave out and the hardware started to rebell against my kind nature towards it (rude). Again, this thing has taken a beating and I have no idea how it survived for that amount of time. If you want to give a clumsy person...

The phone was packed securely to prevent damage in transit and arrived in great condition. The phone looked practically brand new. It had almost zero scratches. The phone had been factory reset and all evidence from any previous owner had been completely wiped from all system data folders. I would definitely buy from this vendor again!

Perfect buying experience! Phone is just as described and is in mint/ perfect condition. Fantastic seller, great price, super fast shipping. Phone arrived earlier than estimated delivery date. I would definitely buy from this seller again.

The quality of the Galaxy S9 I ordered was as advertised. I could not tell if the item was new or refurbished. Not a scratch or smudge on it. Delivery was timely and so far it has performed very well right out of the box. Very pleased with Back Market.