Cellphone Depot's customer reviews

4.6/5

97 verified reviews in the last 6 months.

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    Theofilos G.

    5/5

    Reviewed in the United States on March 16, 2024

    The phone arrived in secure packaging and it is in better condition than advertised! Great price for such an awesome phone. I have used the iPhone 12 since it came out and I bought this iPhone 12 256gb to upgrade storage. I would definitely recommend BackMarket and especially Cellphone Depot when considering the purchase of a refurbished phone.
    iPhone 12 - Unlocked

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    Purchased on March 5, 2024

  • T

    Ted T.

    5/5

    Reviewed in the United States on February 11, 2024

    This is my fourth refurbished purchase through Back Market. I purchased two iPhone 8's, then an iPad Air III and most recently an iPhone XR. I have been happy with all the purchases and service. Lately however, I have been getting Ads from competing companies with considerably lower prices, like $100 less for a comparable iPhone XR. For my next purchase, I may do a bit of comparison shopping. Still I've been very happy with Back Market and should maybe just pay a bit more and stick with them. Later, my iPhone XR continues to work well but I've seen offers from others for $100 while I paid $300
    iPhone XR - Unlocked

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    Purchased on January 28, 2024

  • D

    Dmitry P.

    4.9/5

    Reviewed in the United States on February 1, 2024

    Awesome! Came in "Fair" condition, which was really just only one small nick. Came with a new battery, that is an apple battery as it is reading the battery health. Got an awesome trade in on my old device also. All in all, 10/10 for Backmarket and its team of independent refurbishers!
    iPhone 12 mini - Unlocked

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    Purchased on January 28, 2024

  • T

    Ty N.

    5/5

    Reviewed in the United States on March 29, 2024

    The phone arrived on time and in great condition. You wouldn't even know that it is refurbished. It looks and feels brand new. I will be recommending BackMarket to everyone needing a phone or other electronics.
    Galaxy S20 FE 5G - Unlocked

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    Purchased on March 22, 2024

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    Lisa C.

    4.9/5

    Reviewed in the United States on February 28, 2024

    I love the phone is like new. I like screen size and I was able to move all other phone information to new phone by Smart Switch only took about 2 hours. I have a lot on my old phone some I deleted off new phone. The picture quality is awesome it like watching 4K viewing. I love watching movies, YouTube videos and tik-Tok videos. If you purchased this refurbished phone, you will not be disappointed. The store BAck Market alway guaranteed there product and it has not failed me yet.
    Galaxy S20 FE - Unlocked

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    Purchased on February 14, 2024

  • J

    Jeremie V.

    4/5

    Reviewed in the United States on December 22, 2023

    so far the quality is excellent. wouldn't even know it was refurbished. delivery on the other hand. paid for next day delivery, I did get it next day but, had to cancel appointments becouse delivery time kept being pushed back.
    Galaxy S20 FE 5G - Unlocked
     

    Purchased on December 18, 2023

  • T

    Tracy N.

    5/5

    Reviewed in the United States on November 30, 2023

    Very happy with my purchase. The phone is in great condition. I really like that the phone comes with a 1 year warranty. I have purchased several items from Back Market and have been happy with them all.
    Galaxy S20 FE 5G - Unlocked

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    Purchased on November 11, 2023

  • S

    Stefanie D.

    5/5

    Reviewed in the United States on January 28, 2024

    Extremely easy transaction, Back Market is very user friendly, sends reminders and appear to care about their transactions and customer satisfaction. Phone was in great condition and I am pleased with how it all worked
    Galaxy S20 FE 5G - Unlocked

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    Purchased on January 12, 2024

  • R

    Ruth B.

    4.8/5

    Reviewed in the United States on February 18, 2024

    Phone looks a lot better than fair! Works exactly as I expected for an older phone. It's not patchy, glichty or slow, you would think I bought it brand new considering it was in "fair condition." Excellent delivery service and quick. It took about 2 days to deliver (not including processing.) I highly recommend!
    Galaxy S20 FE 5G - Unlocked

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    Purchased on February 3, 2024

  • D

    Diana K.

    5/5

    Reviewed in the United States on January 4, 2024

    phone arrived on time in excellent condition and we powered it up right away. Could not be happier with our decision to buy from Back Market instead of spending the really big bucks on a 'new' phone. This is how we intend to buy in the future.
    Galaxy S20 FE 5G - Unlocked

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    Purchased on December 5, 2023