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Seller reviews, items and info
Approved seller with 4.1/5 Stars ratingTrusted on Back Market for
Overall rating
48 verified reviewsRating details
Shipping
4.4/5
Packaging
4.2/5
Overall performance
4.1/5
Appearance
4.2/5
Reviews
Elizabeth A.
Verified purchaseReviewed 6/12/22, United States.
I am Thoroughly pleased with my refurbished Segway!! I had a wonderful experience with the backmarket app from the beginning. For starters, the price was very desirable, the description was honest and easy to interpret, leaving me confident in my order. Following the wonderful experience of shopping, after placing my order I received an email stating I would be receiving my scooter 7-10 days from the date I had placed my order. When I’m fact I received my scooter in 1/2 that time! The assembly was very simple and the directions were very easy to read. The battery was already 3/4 of the way charge md, so I had my scooter on the road in no time at all!! I did have one question regarding the headlight. I text the support number & the staff responded to me quickly and answered all my questions. They even followed up with me the following day! With gas prices as high as they are, I ride my scooter for all my errands within the city. I will absolutely be a life long customer of back market!!
Condition
Good
Purchased
5/25/22
Kanghyun C.
Verified purchaseReviewed 1/10/23, United States.
Summary: good product, great price, and amazing customer service. I’m a college student who bought this three month ago. This is really good product and the price is amazingly great. The best part of it was the customer service is way beyond anything that I experienced before. I had few of minor problems. I contacted the seller, and they gave solution to fix or give part of it to fix the problem. It was just great to be able to contact and figure out how to solve the problem right away. Unfortunately, I got my e scooter stolen, but I am think about getting another one. Thank you so much!
Condition
Fair
Purchased
11/7/22
Colin H.
Verified purchaseReviewed 9/4/22, United States.
I received the scooter a few days ago, assembled it (this took only a few minutes), and it runs great! Better than expected, in fact. I am very pleased with my purchase from King Micromobility, Inc. The seller was extremely courteous, responsive and accommodating throughout this transaction. 5/5 stars from me.
Condition
Fair
Purchased
8/27/22
John W.
Verified purchaseReviewed 8/18/23, United States.
This thing is amazing, I cannot believe I didn’t get one of these sooner! The scooter that arrived looks amazing and apparently only has a life total of 60 miles rode; it’s virtually brand new! And I got it for about half the new price!!
Condition
Excellent
Purchased
8/13/23
Dana W.
Verified purchaseReviewed 5/14/22, United States.
The first delivery the scooter had a code not running right .Hit the help button started a conversation which was answered very fast. After troubleshooting still had code was sent a new stem very quickly and its all good. Great customer service Scooter is awesome Definitely be a return customer
Condition
Good
Purchased
5/2/22
Ryan A.
Verified purchaseReviewed 6/1/22, United States.
Well I was afraid at first because the box was really banged up and partially opened, but I opened it and everything looked great! It was easy to assemble and I have taken it several times now back and forth to work so far everything is great.
Condition
Good
Purchased
5/19/22
Maureen L.
Verified purchaseReviewed 8/25/23, United States.
fast delivery. looks brand new scooter works fantastic without any issues my son loves the mobility extremely quiet
Condition
Good
Purchased
5/28/22
Joseph S.
Verified purchaseReviewed 6/25/22, United States.
Awesome!! Just as described. Purchased 5 for the family!!! Great battery life!! Great customer service!!
Condition
Good
Purchased
5/16/22
Joshua H.
Verified purchaseReviewed 6/22/22, United States.
Awesome, excellent customer service, had a broken part, had a replacement part next day.
Condition
Good
Purchased
6/10/22
Kevin T.
Verified purchaseReviewed 5/21/22, United States.
If you're debating on whether you should buying this Segway Ninebot ES4, or not, just do it already. Instead of having to assemble a brand new scooter from scratch, it feels good knowing the guys over at BackMarket are the ones assembling this product and refurbishing this product for you. I love that they even touched base with me periodically to make sure everything was running smoothly. Stop contemplating, because even I'm waiting on buying my second very soon. ;)
Condition
Good
Purchased
5/6/22