Sell Phone Store's customer reviews

138 verified reviews in the last 24 months.

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  • E

    Easton M.

    Purchased on March 27, 2025

    Verified purchase

    Backmarket is amazing. I have bought multiple products through you guys and all my equipment has been in very good shape, runs smooth, looks great. It always arrives on time if not earlier than expected and it's easy to reach out for customer support! I'm very happy with the purchases and plan on using backmarket again in the future 👍😊

    Reviewed in the United States on April 14, 2025

    Google Smart Watch Pixel Watch 3 HR GPS - Black
  • E

    Emilio E.

    Purchased on September 23, 2024

    Verified purchase

    Everything is up to speed. Watch is as described, seller was great. Can’t even tell it’s a refurbished item. Looks good as new.

    Reviewed in the United States on October 13, 2024

    Apple Watch Series 9 (2023) GPS + Cellular 45 mm - Aluminium Midnight - Sport band Black
  • J

    Jennifer A.

    Purchased on January 23, 2025

    Verified purchase

    I love this refurbished Apple Watch. I am so pleased with back market. The watch is like brand new but it was a 2022 model the service the price and the product itself is excellent. This is the second item I have bought from back market and I will continue to purchase through them when I need a refurbished device again.

    Reviewed in the United States on February 10, 2025

    Apple Watch Series SE 2 (2022) GPS + Cellular 40 mm - Aluminium Starlight - Sport band White
  • D

    Doug W.

    Purchased on June 21, 2025

    Verified purchase

    New (used) phone was in great condition and works perfectly. Price was great, ordering easy, and delivery fast. This is the 2nd phone we have bought through Back Market, and have been pleased with both.

    Reviewed in the United States on July 7, 2025

    iPhone SE (2022) 64GB - Red - Locked T-Mobile
  • W

    William S.

    Purchased on June 26, 2025

    Verified purchase

    Came in in fine quality, but it was a ups express box within a FedEx box, shipped by FedEx. Very odd Additionally, inner screen has visible scratches on it (very minor) with some dust. Would normally not be an issue, but folding phone inner screens are very delicate and hard to replace

    Reviewed in the United States on June 30, 2025

    Motorola razr 2024 256GB - Gray - Locked T-Mobile
  • C

    Caleb B.

    Purchased on March 16, 2025

    Verified purchase

    Haven't used em all too much yet. Work great, sound quality is good. Case had a few more scratches than what the site led onto. Not sure if Im crazy either but the right ear battery may be draining faster than the left ear, even when I used them at the same time. Could be connection issues though, Im not sure. Good product though and enjoy that I didnt pay full price.

    Reviewed in the United States on April 2, 2025

    Apple AirPods 4th gen (2024) - Wireless (USB-C) Charging case
  • E

    Elizabeth R.

    Purchased on March 8, 2025

    Verified purchase

    Phone was in impeccable condition, no scratches or dents. Battery life is 90% as expected. No issues with it at all. Shipping was also speedy and on-time. Will definitely consider using Back Market again!

    Reviewed in the United States on March 24, 2025

    iPhone 12 64GB - Black - Locked T-Mobile
  • A

    Andrew T.

    Purchased on March 1, 2025

    Verified purchase

    I bought a good condition iPhone 13 and it seems to have full functionality with an 88% battery health. However, there are very noticeable scratches and dents on the body close to the face.

    Reviewed in the United States on March 5, 2025

    iPhone 13 128GB - Midnight - Locked T-Mobile
  • R

    Rebekah W.

    Purchased on November 26, 2024

    Verified purchase

    I bought the phone. The seller locked it for non payment (only found out after reaching out to service provider). And then told me I have no choice but to return it for a refund - which means I’ve paid for it. Will not work with me. If you locked it you can unlock it. THIS IS A TOTAL SCAM. BEWARE.

    Reviewed in the United States on December 13, 2024

    iPhone 14 Plus 128GB - Blue - Locked T-Mobile
  • R

    Roland F.

    Purchased on February 28, 2024

    Verified purchase

    phone works great! the only question I have is under setting the phone shows a (important display message) stating unknown part (unable to determine if your iphone display is a genuine apple part) How do I get that message to clear out in settings? thanks Ron Rbfritz6@aol.com

    Reviewed in the United States on March 11, 2024

    iPhone 12 Pro Max 128GB - Pacific Blue - Locked T-Mobile