Customer reviews

This was the first time I researched tech on this site. It was easy to find the phone devices and compare prices. The transaction was quick, and I even bought Samsung Galaxy Buds Pro because the first experience was so easy. I wouldn't buy tech any other way than refurbished through this site. Why pay retail.

This was my second purchase with Back Market. I purchased this phone for my wife and am very happy I found this site years ago. Def a $ saver. Phone did not look refurbished and works like its brand new.

I inadvertently ruined my phone practically as soon as it arrived from Back Market's seller, but before that happened I briefly got to feel like I got a brand new phone that was accidentally miscategorized a a refurbish. In other words, this company is what I call A+ quality. I would be tempted to trade it toward buying a replacement, but $20 bucks!?! I kinda want to practice trying to fix it myself. I've been trying to get better at this sort of thing. I took the screws out to reveal the condition of the slot that I assumed I had damaged and I AM newbie to these phones, but it looks like a simple matter of hoping for pure beginners luck combined with YouTube lessons haha.. because all I can see is a very very slight bit of damage to the edge of the slot. For an expert, probably an easy fix, but that horrible horrible (hehe :)) $20 offer for it as-is is just going to give me reason to get some more practice in! I really wish I could reach someone there on the phone!!! It's fine chatting, but I'd like to explain that the seller needs to offer more than $20 dollars when the damage is so minimal. Absolutely no damage to the screen, but some roughness around the edges when I b...

I like this phone very much. It's quite speedy and the performance is up to date. Although I was puzzled that it was an AT&T phone, I managed to go to their website and change it to unlock. Now my phone is compatible with any carrier. I love how this phone is really the right size for texting, and it isn't too large to change landscapes. This is my first refurbished phone, and I'm quite surprised that this is my first flagship phone. I will recommend this to my friends if they want to budget their money!! 5/5

I am very pleased with my refurbished Galaxy s10 phone. So much added "stuff" as part of this Samsung phone and the reception I am getting is much better from my Galaxy Neo7 that I replaced. Great price, Fast delivery, good follow up on my order. Thank you.

i just got the google pixel 6 today it has a small chip in the glass lower left side. i am hoping it will not get any bigger. i know it is refurbished but a chip in the glass might get bigger. if so, what can i do about it?

First, let me say I was a bit skeptical about purchasing a renewed/refurbished phone. However, everything was great and the phone itself was in great condition. Although, the sound/volume quality is not so good, but for the most part I can somewhat hear the ringer/caller when using the phone. Overall, I am a satisfied customer.

My wife is happy with the new phone. It was in great condition, and an upgrade from her last Samsung. I am now considering a refurbished tablet . Thanks for everything.

My daughters I phone 8 plus can in great condition. Also came a day early. She loves it. Would definitely recommend Back Market and will use agin myself! Thank you Back Market made my daughter's birthday!!

The quality of the phone was great. It was delivered fast and very secure. I have no complaints about the phone. I’ve had it for months now, and there has not been any issues. The battery is great and it has not slowed down. Will purchase again!