UPGRADE SOLUTION's customer reviews for

4.5/5

Average of 547 reviews from the past 6 months.

4-5 stars
84%
3-4 stars
10%
2-3 stars
2%
1-2 stars
4%
Galaxy S7 32GB   - Black Onyx Verizon
Kilynn A.
5 months ago
5/5

After a Thanksgiving Day smartphone/hardwood floor collision, I needed a new inexpensive phone with the quickness. I shopped around and eventually found my way to BackMarket. I was a little leery making such an important purchase through a retailer I had no experience with, but I was blown away by t...

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Galaxy S7 32GB   - Black Onyx Unlocked
Larry M.
4 months ago
5/5

Ordered Galaxy S7 in mint condition as an extra phone for going on an extended overseas trip (my current phone wouldn't work in Europe) and that's what I got. Phone was perfect- battery charges to 100%. Got it in 2 days. I was leary about ordering a refurbished phone and backed out once before w...

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Galaxy S7 32GB   - Black Onyx AT&T
Dennis S.
4 months ago
5/5

I cannot begin to tell everyone how absolutely great the folks are at BackMarket. I went on line and bought a refurbished Galaxy S7 - - I then signed into the BackMarket website and could not find my purchase - - so I did what I thought was necessary and repeated the buying process. Lo and behold ...

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iPhone 8 64GB  - Space Gray AT&T
Christian D.
5 months ago
4.8/5

After losing my iPhone 7 about a week ago, I was looking for a cheap yet good-quality replacement that i could get delivered ASAP when I found Back Market. I was a bit skeptical, having never bought a refurbished phone before, but the website looked legit and I was working on a tight budget, so I or...

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Galaxy S7 32GB   - Black Onyx Sprint
Daniel S.
6 days ago
4.8/5

Phones works great. Battery life is surprisingly good given that it's refurbished. My phone battery lasts significantly longer than my wife's iPhone 6 plus. My only complaint is that I paid for a "mint" condition phone, and it have one tiny chip and a few tiny scratches on the screen, but they'r...

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iPhone 7 32GB  - Silver Unlocked
Destiny M.
1 week ago
4.9/5

The phone is in great condition, with no scratches or marks even though I only ordered “good” condition! It works great, there are no problems with it. The only thing that could improve would be the battery life but that is to be expected with a refurbished phone. Overall great quality and shipping ...

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Galaxy S7 32GB   - Black Onyx Unlocked
Emily H.
1 month ago
5/5

Here's the skinny: its all about reselling refurbished tech where refurbished is tuned up and brought back to perfect working condition. I always connected used and refurbished as being the same but used is more of an "as is" situation. Their customer service is bomb and all their stuff comes with a...

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iPhone 5 32GB  - Black Unlocked
Frank S.
3 months ago
5/5

My iphone5 is working great . I was reluctant to order a reconditioned phone but, given the expense of a new one, thought I'd give it a try. My previous iphone5 did all the things I use a phone for and saw no advantage to buying a phone with more functions. I am very pleased with my experience. Than...

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iPhone 6s 32GB  - Space Gray Unlocked
Mary jane M.
5 months ago
5/5

Love the 2 IPhones we bought thru Backmarket. They look and function like brand new. Purchase and delivery process were seamless. I’ll definitely be coming back if I need quality refurbished gadgets.

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iPhone 6s 32GB  - Space Gray Unlocked
Khristofer D.
5 months ago
4.8/5

At first, I was a bit skeptical purchasing a refurbished phone from an online source. I was genuinely surprised of the mint condition of the phone was when it arrived. Not a single scratch on the screen! It also shipped a lot sooner than expected. I will definitely be purchasing from BackMarket agai...

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