Customer reviews

Quality, timeliness, function, and overall experience with Back Market was phenomenal. I purchased this S10 about 4 years ago and it has not had ANY issues. I am ready to upgrade and I had no hesitation about coming back here to get my next phone. Can't recommend them enough!

I really love Backmarket, I’ve bought two iPhones from them, and the only reason I’m currently shopping is because it’s been four years and I’ve ran out of storage and can no longer update (too many pics of my dog no regrets) and it’s time to upgrade. Even after four years it still holds battery all day, and the only issues I’ve ever had have only been recently because of my unwillingness to delete old pictures/texts/etc. I recommend these guys to anyone that’s in the market for a new piece of tech, so much cheaper and better for the environment, plus free fast shipping AND their customer service is top notch. Not that I’ve really ever needed it because everything has always been beyond my expectations!! Also I don’t even mind their marketing emails because they’re cute and funny and not nearly as spammy as they could be, and I HATE marketing emails so that’s really saying a lot.

I bought a refurbished iPhone XR from these guys and you would swear the thing was brand new. Not only was the price significantly cheaper than anywhere else I looked, the condition was excellent. I would definitely recommend Back Market to anyone looking to save money on quality refurbished electronics.

Overall condition of the phone is oaky. Too many scratches on a back side otherwise everything else work perfectly

This is the fourth refurbished product I have ordered from Backmarket and I am thrilled with it, as usual. It was in excellent condition when I received it and so far it is functioning very well. I will never pay the ridiculous price the ask for a new Apple product as long as your company is still around!

Package arrived ahead of schedule and in fine condition. The phone was in bubble wrap inside a padded (with bubble wrap) envelope. I bought a refurbished iPhone SE, Silver condition, and it is as advertised. There are very few scratches on the case and none on the screen. The phone came with a charging cord and a single USB charging block that plugs into the wall, nothing fancy. This is a Christmas present but I plugged it in to check it out. The battery was at about 30% but I let the system update and I charged it up to 100% and turned it off. Over the past week and a half it has only lost 2% of it's charge sitting on the shelf. If there are any problems after I gift it on Christmas day I'll update this review.

This is the second phone we bought through Backmarket. The first was for my wife and we loved it so when I need one, Backmarket was our first stop. Got a great deal on an IPhone X, live it and a great deal. I have recommended them to several friends.

I was skeptical of buying a refurbished phone at first. I have several friends who buy refurbished and say it was a great investment so I decided to take that leap of faith. It was the best decision I could have made. I've never been able to have a phone that was released within the last year. My Note 10 is the first and I am extremely happy with it! There haven't been any tech glitches so far and the device came in as good of condition as could be. This was a fantastic buy! Seriously consider refurbished if you want to save a large chunk of change.

I ordered this Galaxy s10 Plus 128GB in "Good" Condition (Unlocked) for under $440. It arrived in just a few days. Upon opening, I expected noticeable scratches. I was pleasantly surprised to find a flawless back screen and very, VERY minorly scratched (hardly noticeable) front screen. Dropped my SIM in and restarted the device, and everything worked seamlessly. Smart Switch got everything in specific that I wanted transferred over from my s8+ A month in, its fair to say the device is seemingly almost brand new and has NOT disappointed whatsoever. Very powerful, feature rich phone. Beautiful camera and display. Excellent price. Highly recommend Back Market. 10/10.

Perfect for my daughter