Verified customer reviews for Certified Renewed by Asus
49 verified reviews in the last 6 months.
Reviewed in the United States on September 10, 2023
Review for Back Market: 5/5. Delivery was fast, and customer service was extremely helpful and responsive to my questions. As advertised, my A15 arrived in very good condition, and I can't detect any hardware issues in Windows 11. Would definitely recommend Back Market to anyone looking for good, refurbished hardware.
Review for the A15: 3/5. Good design, chassis is tough, price is decent for a refurbished laptop with middling components. The fact that it's (mostly) upgrade-able is the important part for me, I just needed something with a GPU. That said, I have a lot of issues with this. Firstly it's Windows 11 only, which sucks, but most people know that so I'm skipping it as a point.
ASUS' approach to hardware control is truly awful. All hardware control has been relegated from the BIOS to Armoury Crate, which is the bloatware that ASUS keeps installed on the motherboard. What that means is that if you completely wiped everything from the laptop and did a fresh install of Windows, you would have no way to control the power consumption, fan speed, GPU usage, etc, without installing garbage software. And Armoury comes packaged with AURA, more ASUS crapware, which uses even more ...
Little bit dirty, but I was able to clean it up which was fine. Definitely what I was looking for and expected. Its now a teaching laptop, that I've renamed the "craptop" as its for experimenting with new Linux distros etc. Not a bad buy
Shipping was awesome! Very quick.
Label adhesive residue was left on underside. Additionally, two foot pads were missing. This is minor, however it demonstrates a lack of attention to detail.
There was no charging cable provided as I would have expected from the description. Another detail overlooked.
The unit arrived with a depleted battery. I'm not sure how long a charge should last in the device, but was dissappointed.
I love shopping on Back Market and am glad for Back Market ALL my previous experiences have been over the top. This one missed the mark.
It came well packaged, it had no scratches and the screen was perfect. It was weird that I had to reset it to factory settings because there was an email on it, and also the little silver things that help the laptop flip were crooked sooooo….. overall it works good though and it’s in great condition.
Reviewed in the United States on September 12, 2023
I ordered a “fair” condition Chromebook and the condition is almost EXCELLENT. Maybe “fair” doesn’t actually mean “shitty and banged up” cause I got a really nice and clean laptop. Only 1 flaw on the physical appearance. Looks like someone dropped it from a short distance so it’s barely noticeable. This thing works like brand new. I’m definitely satisfied.