139 verified reviews in the last 6 months.
Eden A.
Purchased on June 4, 2024
First time ordering from Back Market and my iPhone 7 Plus came in destroyed packaging and the phone was very dented in the back after I had payed for the Excellent condition . The battery life is at 80% maximum which is awful for an excellent phone condition. I emailed help and inserted a photo of my proof of purchase and photos of the phone and packaging and they said they couldn’t find my account so there wasn’t anything they could do? Whatever, not ordering from this company again.
Reviewed in the United States on July 1, 2024
iPhone 7 Plus 128GB - Rose Gold - UnlockedKarrington J.
Purchased on June 27, 2024
The only issue is that the battery health was on 80 when i got it
Reviewed in the United States on July 21, 2024
iPhone 7 32GB - Black - UnlockedCassandra S.
Purchased on November 11, 2023
Receive phone and it was fine. 6 months in it won’t connect to WiFi. It’s an 11 year old phone (it’s not on a service plan) so the phone is no unusable. I sent to phone back under warranty and they sent me back the same broken phone that won’t connect to WiFi. No communication about the phone being fixed or replace or anything! I will never buy from back market ever again. Horrible customer service.
Reviewed in the United States on July 6, 2024
iPhone 7 32GB - Black - UnlockedWillie M.
Purchased on December 25, 2021
good
Reviewed in the United States on July 1, 2024
iPhone 7 128GB - Rose Gold - UnlockedDugga M.
Purchased on June 15, 2024
it’s great i love it
Reviewed in the United States on July 1, 2024
iPhone 7 32GB - Black - UnlockedJones G.
Purchased on May 10, 2024
Very good
Reviewed in the United States on July 1, 2024
iPhone 7 Plus 128GB - Black - UnlockedGreg hyppolite H.
Purchased on December 7, 2023
I recently purchased an iPhone from this location, and I'm disappointed with my experience. Within just 10 minutes of charging, the phone's battery overheats significantly. Despite reaching out for an exchange or a solution, I was informed that they would not accommodate my request. Now, I'm stuck with a potentially unsafe device. I expected better customer service and product quality, and I hope this feedback helps others be more cautious.
Reviewed in the United States on July 1, 2024
iPhone 7 32GB - Black - UnlockedJayson C.
Purchased on March 9, 2024
great
Reviewed in the United States on March 23, 2024
iPhone 7 Plus 32GB - Gold - UnlockedBill F.
Purchased on February 11, 2024
Battery life horrible, paid more for higher quality, would have rather had an uglier phone that worked better, will use a different company next time, And when you ask for help, I get the 404 time for a break page, every time, it’s like a scam. Could not find any customer service phone number, hope y’all have better luck
Reviewed in the United States on March 14, 2024
iPhone 7 Plus 256GB - Rose Gold - UnlockedDebi A.
Purchased on January 19, 2024
We haven't been able to use it, the transfer of phone is to complicated. The sim card was missing, and that was a pain to get. Overall the actual review will never happen because I cant figure how to transfer the service from the old phone to the one purchased. it would be great if there were a wire that could be plugged into both phones and it would transfer everything for the user.
Reviewed in the United States on February 22, 2024
iPhone 7 32GB - Black - Unlocked
Here are a few guides and resources to help you decide if upgrading to the new iPhone 7 series is right for you:
See how the models of the iPhone 7 series compare so you can pick the perfect one for you. Try our phone comparison tool or check out some of the popular comparisons linked below:
If you already have an iPhone that you're looking to replace, consider trading it into Back Market to give you a little extra budget for your next smartphone upgrade. We make the process simple for you and we'll give you a free online quote when you answer a few easy questions about your current iPhone.